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3.6 out of 5

"I was on a budget so found it necessary to be out of the city centre. But the hotel is less than a 2 minute walk to the tram stop. The tram stop on ... " More

By a verified traveller on Tue 10 Oct 2017

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Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Galicya. During your stay, you'll be connected to a shopping centre and within walking distance of Bonarka City Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Eastern European cuisine while dining at Galicya
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 5-minute drive from Oskar Schindler Factory and a few minutes from Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Galicya ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Galicya

Everyone (2) Couples (2)
4 out of 5

Great for the price.

Pros: Cleanliness, comfy bed.
Cons: WiFi!
Location: See earlier notes.
I was on a budget so found it necessary to be out of the city centre. But the hotel is less than a 2 minute walk to the tram stop. The tram stop on the far side of the line is city bound. No 8 & 10 gets you in to the city in around 10 minutes, Wawel Castle is en route. 11 &19 gets you to Schindler’s Factory Museum and then you can pick up tram 8 from there to city. A brilliant transport system. Bed is comfy, rooms clean, free bottled water, tv but little in the way of English channels, WiFi failed me. Breakfast good but after first morning I stayed with the cereal and continental as Polish cooked breakfast isn’t to my taste. Great coffee and nice staff.

Posted by on 10 Oct 2017

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Comment from Hotel Management

8 Jan 2018 by bc

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best Western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

4 out of 5

comfortable Hotel

Pros: Clean warm good breakfast .. very Quiet
Cons: could have more Leaflets on trips and public transport .
Location: Nothing to do in Location , its in outskirts of Krakow .
Very clean and warm Hotel . Nice breakfast and evening meals good {not a massive menu}. shame Bar /restaurant closes at 22.00 no where to eat or drink close . only Mc D or Kentucky . rather far out of Krakow so you have to Taxi to and from town . so works out expensive . Beware of Audi Taxi's they charge double rate . Don't pay more than 25 Zt to town .

Posted by on 8 Oct 2017

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Comment from Hotel Management

8 Jan 2018 by bc

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best Western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

3 out of 5
Palveluiden vähäisyys ja huoneen siistimisessä puutteita.

Posted by on 15 Jul 2022

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4 out of 5

Einfaches Hotel in Stadtnähe mit freundlichem Pers

Unsere Gruppe von 12 Personen wurde freundlich empfangen. Da wir zu früh ankamen und unsere Zimmer noch nicht alle bereit waren konnten wir im Restaurant etwas trinken obwohl es eigentlich noch nicht geöffnet hatte.

Posted by , from Zürich on 31 Oct 2017

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Comment from Hotel Management

8 Jan 2018 by bc

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best Western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

3 out of 5

Kesäloma

Henkilökunta oli iloista ja todella auttavaista, meidät opastettiin upealle uimarannalle aivan kaupjngin ulkopuolelle jonne emme varmasti olisi muuten päätyneet. Aamupala oli varsin kelpo. Oltiin heinäkuussa joten miinuksena ilmastoinnin puute, huoneeseen oli kyllä tuotu pyörivä tuuletin joka vähän helpotti.

Posted by on 12 Feb 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Galicya. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Kraków hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 2 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Turowicza Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Galicya offers 63 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Galicya – This restaurant specialises in Eastern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 60.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: PLN 35 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 20 per day
  • Pet fee: PLN 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galicya
  • Galicya Hotel Krakow
  • Hotel Galicya Hotel
  • Hotel Galicya Kraków
  • Hotel Galicya Hotel Kraków
  • Best Western Hotel Galicya
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.