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4.3 out of 5

"The hotel is right on the central square so the location is perfect. All of the staff were very friendly and helpful. We had an early morning flight a ... " More

By Samm travel on Fri 08 Mar 2013

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Hotel Description

Bonerowski Palace's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 5-star hotel has 16 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Main Market Square and Cloth Hall
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€118* Per night/room 9 May - 10 May

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bonerowski Palace ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bonerowski Palace

Couples (2) Friends (1)
4 out of 5

Great short break

The hotel is right on the central square so the location is perfect. All of the staff were very friendly and helpful. We had an early morning flight and got to the hotel at about 11.30am, we were invited to have a complimentary coffee of our choice in the coffee shop and within 15 minutes our room key was brought to us. This meant that we could unpack and then go and explore. The hotel arranged our trips to Auschwitz and the salt mines and this was very competitively priced and easy to organise. I found the breakfast very good, you could have anything and everything from a cooked breakfast to fruit and yoghurt and prosecco to a cup of tea. There was always something to set you up nicely for the full day ahead. The room comfort was great and the free wifi was adequate, I had to use the complimentary desktop which worked quicker than the room wifi however, this was not a problem. The toiletries in the bathroom were very good and always replenished. 1 word of warning, we were on the 3rd floor and often walked the stairs however, they were hard work but there is a lift which I did admit defeat too on some occasions. As my final word, I'd go back tomorrow.

Posted by on 8 Mar 2013

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5 out of 5

Hôtel magnifique situé direct. s/place principale

Pros: J'au vraiment tout apprécié aussi bien les chambres que le restaurant qui est excellent, très bon service.
Cons: Pour moi aucun tout était parfait
Location: Plein centre ville,tout peut être fait à pieds, à quelques minutes un parc génial qui en fait tout le tour, les monuments sont tous proximités, le TOP
Je ne peux que recommander cet hôtel qui est magnifique, les chambres sont superbes, la salle de bains est énorme et tout est extrêmement propre, les pièces sont grandes enfin un vrai palace qui se situe en plein centre de Cracovie et sur la place principale avec une terrasse géniale Cette ville est propre, vraiment propre aucun déchet, les gens sont vraiment respectueux et sont très gentils La nourriture est excellente, la vie là-bas est vraiment géniale Une sécurité total que du bonheur je ne peux que vous conseiller de vous rendre là-bas.

Posted by , from Lausanne on 9 May 2018

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4 out of 5

Très bien

Bon accueil chambre spacieuse et propre service attentionné très bien situé

Posted by on 15 Sep 2015

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4 out of 5

Rauhallinen hotelli, jonka sijainti on paras mahdollinen

Edellä todetun lisäksi plussaa tulee siisteydestä. Huoneemme oli pienehkö. Kahvi tuntui olevan ongelma koko hotellissa. Huoneessa oli vain yrttiteetä ja aamiaisella sai pyynnöstä kupillisen "konekahvia". Toisena aamuna ruoka buffet-pöydästä loppui osittain, eikä sitä koskaan tuotu lisää. Ruoka ja palvelu Milano-ravintolassa olivat erinomaisia, mutta itse hotellin henkilökunta ei valitettavasti ollut 5 tähden tasoa.

Posted by on 25 Oct 2013

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Property Features

Bonerowski Palace offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Bonerowski Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Krakow hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (15 km / 9.3 mi)
  • Train station: Krakow Glowny Station (3.1 km / 2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Bonerowski Palace offers 16 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Bonerowska – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Body treatments
  • Body scrubs
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 90 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 75 per person (approximately)
  • Airport shuttle fee: PLN 95 per vehicle (one way)
  • Self-parking fee: PLN 90.00 per day
  • Pet fee: PLN 90 per pet, per night
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonerowski
  • Bonerowski Palace
  • Bonerowski Palace Hotel
  • Bonerowski Palace Hotel Krakow
  • Bonerowski Palace Krakow
  • Palace Bonerowski
  • Palac Bonerowski Hotel Krakow
  • Palac Bonerowski Krakow
  • The Bonerowski Palace Hotel Krakow
  • Palac Bonerowski Krakow
  • Bonerowski Palace Hotel Krakow
  • Bonerowski Palace Hotel
  • Bonerowski Palace Krakow
  • Hotel Bonerowski Palace Krakow
  • Krakow Bonerowski Palace Hotel
  • Hotel Bonerowski Palace
  • Bonerowski Palace Hotel
  • Bonerowski Palace Krakow
  • Bonerowski Palace Hotel Krakow

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.