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Aparthotel

Ermine Suites

3.5 star property

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Photo gallery for Ermine Suites

Deluxe Apartment
Deluxe Apartment
Deluxe Apartment | Private kitchenette
Comfort Apartment | Terrace/patio
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Swietego Tomasza 2, Kraków, malopolskie, 31-014
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪30 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Ermine Suites

Self parking, concierge services, and dry cleaning are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washing machine and a sitting area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Ermine Suites offers 8 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

During your stay at Ermine Suites, you're just a quick walk from Main Market Square. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge). Built in 1500, this comfortable aparthotel has 8 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute walk from Main Market Square and 4 minutes by foot from Cloth Hall
  • Airport shuttle service available for a fee
Ermine Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Ermine Suites also features laundry facilities, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Kraków aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 80 per day)
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Changing table
  • Children stay free (see details)
  • Children's dinnerware
  • Corner guards
  • Highchair
  • Outlet covers

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 4 floors
  • 8 units
  • Built in 1500
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 80 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Ermine Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ermine Suites Kraków
Ermine Suites Aparthotel
Ermine Suites Aparthotel Kraków

Ermine Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 126 out of 139 reviews
Rating 8 - Good. 10 out of 139 reviews
Rating 6 - Okay. 3 out of 139 reviews
Rating 4 - Poor. 0 out of 139 reviews
Rating 2 - Terrible. 0 out of 139 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, communication
lovely and spacious accommodation with very helpful staff members.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean rooms
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Angharad

Liked: Cleanliness, amenities, communication
The room was great and well equipped. Really helpful and friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments were excellent. They were well designed, well located and our host, Joanna, couldn't have been more helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, property conditions & facilities, communication
Great location, clean and spacious.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, room comfort, communication
Very clean room, convenient location, very friendly staff, easy checking instructions, easy to get to all transportation, elevator to help get luggage to upper rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities, communication
Property was spacious and in great condition
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ermine Suites is conveniently located in the heart of Krakow. It has great amenities for families traveling to Krakow. I highly recommend this property.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean apartment in perfect location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Kinga

Liked: Cleanliness, property conditions & facilities, communication
The property was so cute and in a great location. The property manager was amazing to work with and very accommodating. Would definitely stay here again and highly recommend.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

zachary

Liked: Amenities
Super stylish, well maintained, responsive hosts, great location, quiet, but next to everything you need.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort, communication

Fantastic accommodation in the centre of Krakow

Great location and very clean and comfortable. Wouldn’t hesitate to recommend or stay here again.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, room comfort, communication
Place is very clean & everything is within walling distance
The one with white facade is Ermine Suites
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exactly what I wanted as an apartment style hotel. Fantastic place.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Modern and comfortable suite. Friendly service. Great for our group of 4. Would definitely stay here again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kirstie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was as described and actually better than the photos. Warm, clean, spacious & comfortable. Check in via a code & lock box was simple. The location in the heart of the old town was fantastic, 3 minutes walk from the Main Square. A convenience store is right next door plus some lovely small restaurants on the same street. Joanna was helpful and made sure we had everything we needed. We had a wonderful stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay very close to the main square. Very clean apartments and well kitted out.
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication
I stayed in Room 1 and really enjoyed it — the space was clean, comfortable, and well-kept. Communication was smooth, and check-in/check-out couldn’t have been easier. The location is excellent, within walking distance of major attractions, coffee shops, and restaurants. The only downside was the lack of on-site parking, which was a bit inconvenient, but overall, it still deserves a 5-star rating.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hoang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, right at the heart of the old town of Krakow. Pristine, beautiful apartment.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great!! The locate was great and there was a little grocery store right next to our hotel. The room was clean and had all the essentials. We made breakfast every day and enjoyed it together in the little dining area. Definitely recommend this hotel!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jacek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Valerie Mildred

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was perfect as was the accommodation, very well maintained property. The nightlife was loud and clear and early in the morning there was construction. We were also able to leave our luggage as we had a later flight without any charge which was a bonus.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Gaylene

Liked: Cleanliness, room comfort, communication
Great location! Very clean room, well equipped. Was surprised to find a washer, as well as a dishwasher. We had the fourth floor. So well lit with marvelous skylights. Bed was comfy, huge shower. Couldn’t ask for a better place to stay.
Stayed 4 nights in Oct 2025