21 Nov 2019 by AK
Dear Guests, Thank you for taking the time to write a great review following your visit to one of our apartment. We are delighted to hear that you enjoyed your stay with us. We sincerely apologise that we could not exceed your expectations during this visit, however high standards regarding the cleanliness of our apartments are our top priority and we are quite surprised to hear that you complaint for it. Please do get in touch with us for your next reservation and we will ensure that everything will be perfect. We would be delighted to welcome you back in the near future. Kind Regards, Fragola Apartments.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Fragola Between Old Town and Jewish Quarter offers its guests tour or ticket assistance, multilingual staff, and limo/town car service. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Fragola Between Old Town and Jewish Quarter also features express check-in and express check-out. This 4-star Krakow apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Fragola Between Old Town and Jewish Quarter offers 6 forms of accommodation with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Parties and events are allowed on site. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.