20 Mar 2024 by Paweł Marzec - General Manager
Dear Franziska,Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and helpful, and that you enjoyed our location. Our team always strives to provide excellent service to our guests, and it's wonderful to hear that we succeeded in making your stay enjoyable. We appreciate your support and hope to welcome you back soon. Once again, thank you for choosing Hotel Francuski!Best regards,Paweł MarzecGeneral Manager
13 Feb 2020 by Joanna Zbroja Front Office Manager
Dear Guest, Thank you for sharing your feedback regarding your stay at Hotel Francuski. I sincerely hope to welcome you back in the near future. With kind regards, Joanna Zbroja Front Office Manager
4 Feb 2020 by Joanna Zbroja Front Office Manager
Dear Guest, Thank you very much for your feedback and kind score reflecting your stay in our Hotel. Your opinion is really important for us. We hope that your next visit will be as pleasant as the previous one or even better. With kind regards, Joanna Zbroja Front Office Manager
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town also features tour or ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kraków hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel H15 Francuski Old Town offers 42 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel H15 Francuski Old Town has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel H15 Francuski Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
