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Aparthotel

H11 Aparthotel

4.5 star property

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Photo gallery for H11 Aparthotel

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Coffee shop
Reception
Lift
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available
  • Bar

Explore the area

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18 Rajska, Kraków, Malopolskie, 31-124
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, Cloth Hall
    ‪8 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Comfort Apartment (14, 24, 34)

Comfort Apartment (14, 24, 34)

Comfort Apartment (14, 24, 34)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment (15, 25, 35, 44, 45)

Deluxe Apartment (15, 25, 35, 44, 45) | In-room dining

Deluxe Apartment (15, 25, 35, 44, 45)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment (23, 33)

Deluxe Apartment (23, 33)

Deluxe Apartment (23, 33)

  • City view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (21, 31, 41)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Apartment (21, 31, 41)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (11)

Premium Apartment (11)

Premium Apartment (11)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Apartment (12, 22, 32)

Premium Apartment (12, 22, 32)

Premium Apartment (12, 22, 32)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (42)

Deluxe Apartment (42)

Deluxe Apartment (42)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

H11 Aparthotel

Luxury aparthotel with a bar, 8-minute walk to Main Market Square
This aparthotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and Netflix. Change of towels is available on request.
H11 Aparthotel offers 20 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested.

During your stay at H11 Aparthotel, you're just a quick walk from Main Market Square. Free WiFi in public areas, a bar, and a coffee shop/cafe are available. Built in 2022, this luxury aparthotel has 20 apartments on 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a sitting area, and a flat-screen TV
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Main Market Square and Cloth Hall
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury H11 Aparthotel. A complete renovation of H11 Aparthotel was completed in September 2022.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 100 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: PLN 50 for adults and PLN 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Day bed
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Stereo
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a train station
  • Near an outlet shopping centre
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bicycle storage
  • Built in 2022
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated - September 2022
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 100 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
H11 Aparthotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

H11 Apart Hotel
H11 Aparthotel Kraków
H11 Aparthotel Aparthotel
H11 Aparthotel Aparthotel Kraków

H11 Aparthotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

10/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 3. Apartment had everything we needed. Staff were great, very friendly. In a good location for short walk to old town and lots of options for eating within a short walk also.
Stayed 5 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ruby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Apr 2025

8/10 Good

Lawrence, Jersey City

Liked: Cleanliness, property conditions & facilities
Excellent value & the daily breakfast was AWESOME !
Stayed 5 nights in Sep 2024

10/10 Excellent

Aneta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean and lots of space. would stay again.
Stayed 2 nights in Aug 2023

8/10 Good

Yossi

Travelled with family
Liked: Cleanliness

Delux Apartment

We stayed on the Delux apartment (15) Good location, close to town center, kitchen well equiped with all new equipments. Laundary We stayed in a deluxe apartment. Good location, close to the city center, well equipped kitchen with all new equipment. A washer and dryer are available in the building for free. The building and the room are very clean. Disadvantages: although the room is 48 square meters, the dressing room is very small, such that we could not open a suitcase in the room, no tv on the dressing room only on living room, the sofa bed is not suitable for two adults, the breakfast is based on menus that cannot be changed (we found ourselves eating breakfast outside the hotel)
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness
Great property, well equipped, very clean and excellent staff. Highly recommend
Stayed 3 nights in May 2023

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
H11 was the perfect place to stay in Kraków. The reception staff were amazing and couldn’t do enough for us. The rooms were very clean and comfortable . It was in a lovely area and easy to walk to the main square. 5 stars ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Apr 2023

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort

Fantastic Place to stay!

Amazing accommodation near to the Old Town. Extremely friendly and helpful staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Muhammad Zulhilmi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was well furnished and well maintained. No complaints at all. The only thing I wish could be better would be the booking process. Understand that there was a no refund policy but I had requested for one due to an oversight and had accidentally booked an extra day. Tried to rectify it within the same hour of booking it but it was not successful. Other than that, the place was amazing!
Stayed 3 nights in Jan 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort

Excellent hôtel ++++

Accueil génial, superbe hôtel situé près du centre-ville. Petit-déjeuner au top servi dans le coffee shop attenant. A conseiller +++++
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Et virkeligt rart hotel med fantastisk personale
Stayed 7 nights in Jul 2023

10/10 Excellent

jerome

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accueil du personnel qui fait tout pour rendre votre séjour très agréable. Bel appartement de deux chambres suffisamment spacieux pour 4 personnes. Décoration très soignée. Il ne manque rien. À 7 mn de la vieille ville. Lits confortables. C’est une excellente adresse.
Stayed 4 nights in Feb 2023

10/10 Excellent

Romina

Travelled with family
Liked: Cleanliness, room comfort

Tutto ok. Perfetto

Appartamento nuovo appena ristrutturato. A 10 minuti da Piazza del Mercato. Pulizia ottima e molto silenzioso. Da consigliare.
Stayed 3 nights in Dec 2022