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Hyatt Place Krakow

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Front of property – evening/night
Creator video
Fitness facility
Premium bedding, down duvets, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Aleja 3 Maja 47A, Kraków, 30-062
  • Place, Wisla Stadium
    ‪9 min walk‬
  • Place, Main Market Square
    ‪11 min drive‬
  • Place, Wawel Castle
    ‪11 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds (High Floor)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Park View

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Park View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds, Park View

  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, King bed and sofa (Wisla Suite)

Suite, King bed and sofa (Wisla Suite)

Suite, King bed and sofa (Wisla Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Hyatt Place Krakow

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Change of towels is available on request.
Hyatt Place Krakow offers 216 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hyatt Place Krakow, you're just a quick walk from Blonia Park. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Blonia Park and 6 minutes from Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place Krakow. The hotel can provide wedding services and tour/ticket assistance.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Zoom Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 89 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoom Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: PLN 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 89 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Hyatt Place Krakow offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Krakow Hotel
Hyatt Place Krakow Kraków
Hyatt Place Krakow Hotel Kraków

Hyatt Place Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 286 reviews
Rating 8 - Good. 56 out of 286 reviews
Rating 6 - Okay. 15 out of 286 reviews
Rating 4 - Poor. 4 out of 286 reviews
Rating 2 - Terrible. 6 out of 286 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Cezary, Saint Clair

Travelled with family
Liked: Cleanliness, property conditions & facilities
Impolite and arrogant service. Hotel management has big gaps in understanding what hospitality is about.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hung Tzu

Liked: Cleanliness, staff & service, amenities
Excellent clean room!! Would highly recommend staying here :)
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Spotless, staff great. Nothing negative. Maybe another bench in the fitness center would be good. Simply superb
Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Christos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was exceptionally clean, modern and very well maintained. Our room was spotless, comfortable and felt fresh. The staff were a standout, incredibly polite, friendly and always welcoming with a smile. They made us feel genuinely cared for throughout our stay, which really elevated the experience. The only minor downside was on our first morning at breakfast. It was very busy, a bit chaotic and felt slightly overwhelming. That said, this was clearly due to the high volume of guests and not a reflection of the hotel or the staff. Everyone was doing their best and I don’t place any blame on the hotel or team at all. Overall, a great experience and a hotel I would happily return to and recommend to others.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean and modern. The bed, was comfortable and huge in size. Very quiet and calm hotel. Staff at front desk were polite and helpful. Breakfast was good - lots of selection. Evening meal was again great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Great location and quality to price ratio. Very comfortable and well fitted room, except for my pillow and a heating that doesn’t go below 19 which was too warm for me. Still 5⭐️ would definitely come back when in Krakow
Stayed 5 nights in Dec 2025

10/10 Excellent

Tenby

Liked: Cleanliness, staff & service, amenities
Great staff and very comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Khalil

Lack of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

oleksandr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
very good hotel overall, the only reason i didn't give it 5* was an issue with the bar/ restaurant team. paid for the drinks but never got it despite several reminders was completely ignored by the staff. was never refunded, so had to dispute transaction which is easy with US banks, not sure what i would do if my bank was from a different country. there were many people there, i get it, but it wasn't managed professionally
Stayed 2 nights in Dec 2025

4/10 Poor

Hoi Yi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk staff were not very welcoming. There was no introduction to the hotel facilities or our room, and barely any interaction at all, it felt as if they wanted to send us away as quickly as possible. We had our first meal at the hotel restaurant, and while the food was not impressive and quite expensive compared to average city prices, the restaurant staff were very friendly and polite. Our first night’s sleep was horrible due to constant noise from the heating/air-conditioning system. We informed the front desk about this issue, but were told they could not help as the engineer was not in house. I then asked if earplugs could be provided as an alternative, since no solution or even an acknowledgment was offered, but the answer was no, and we were advised to buy them from a nearby store instead. Overall, the room is clean, thanks to housekeeping, who did a good job, and it is a good size. It also looks better than the photos online. However, if you are expecting Hyatt-level guest service, you will be disappointed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all very impressed with the hotel at first We were walking down the road from the back of the hotel and we were a little worried as it didn't look that nice or look like any of the pictures however when we walked around the corner and we saw it from the front we were like wow that is very nice and I couldn't believe that i had got it for such a good price to
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

TETIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 4 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
It was an excellent stay, an excellent room and bed, staff were very helpful and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in a good location and very well equipped. Highly recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, nice restaurant on ground floor. It is a Good 45 min walk from center, but there are many interesting shops and architecture along the way. I would look from weekly pass for the team- ask at front desk where to buy. Overall it was a beautiful area- many apartments do you’ll find people out walking in the evening.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Oct 2025

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. No complaints at all.
Stayed 8 nights in Sep 2025

10/10 Excellent

Dr Lilliam, Fayetteville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Morgantown

Stayed 1 night in Oct 2025

10/10 Excellent

Guerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has got it down.
Stayed 1 night in Sep 2025