See all properties

Old Town Residence - Premium Aparthotel

3.0 star property

Choose dates to view prices

Photo gallery for Old Town Residence - Premium Aparthotel

Premium Triple Room | Living area
Premium Suite
Premium Triple Room | Living area
Exterior
Shower, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
17 Mikolajska, Kraków, Malopolskie, 31-027
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪5 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Living area

Premium Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Deluxe Suite, 1 Bedroom (Lubicz Street)

P&J Apartments

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Laundry
4.1 out of 5, Very good, 577 reviews
P&J Apartments

About this property

Old Town Residence - Premium Aparthotel

Hotel in Kraków, a short walk to Main Market Square
This smoke-free hotel features express check-in and express check-out. Housekeeping is available on request.
Old Town Residence - Premium Aparthotel offers 11 air-conditioned accommodations with hair dryers. 43-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Old Town Residence - Premium Aparthotel, you're just a quick walk from Main Market Square.
  • Free WiFi (speed: 25+ Mbps)
  • Just a 4-minute walk from Main Market Square and 14 minutes by foot from Wawel Castle
As a guest of Old Town Residence - Premium Aparthotel, you'll find express check-in and express check-out. The front desk is open around the clock.

This 3-star Kraków hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Travel cot

Guest services

  • Housekeeping (on request)

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for PLN 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: PLN 60 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: PLN 60 every 7 days
  • Crib (infant bed) fee: PLN 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Town Premium Krakow
Old Town Residence Premium Aparthotel
Old Town Residence - Premium Aparthotel Hotel
Old Town Residence - Premium Aparthotel Kraków
Old Town Residence - Premium Aparthotel Hotel Kraków

Old Town Residence - Premium Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 76 reviews
Rating 8 - Good. 27 out of 76 reviews
Rating 6 - Okay. 10 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros about this stay: FANTASTIC location, great price, beds clean, air conditioning worked well, newly remodeled and WiFi worked well. Cons about this stay: I’m talking the most basic of Ammenities - only give 2 bath towels with one shower mat towel - no hand towels - room not cleaned daily - they were only able to exchange my towels once during stay. Hand soap is size of a EURO coin, shower gel is TINY and used up immediately - no shampoos/conditionars/loations. Beds felt skinnier than a regular twin size. Only 1 EURO pillow per bed. Very LIMITED space for any suitcase. Very noisy - you hear main door SLAM all night long. But location was REALLY GOOD. Note: check out time is 10am - they require proof of a good review to extend Che k out to 11am - hum….
Stayed 3 nights in Jun 2025

6/10 Okay

Craig

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation is in a great location but the photos on the website are clearly of a different property. Carpets were dirty, beds were uncomfortable with a tiny bathroom which had a shower that was minute! Tried to bribe us with an extra hour on the check out if we left a positive review - generally disappointing
Stayed 3 nights in Jun 2025

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sergberq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson D

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available
Stayed 3 nights in Sep 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, property conditions & facilities
This location is amazing! The room was good, we enjoyed our stay.
Stayed 4 nights in Aug 2024

6/10 Okay

NADINE

Disliked: Cleanliness, staff & service, room comfort

Bad customer service and no toilet roll

Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance
Stayed 4 nights in Jun 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.
Stayed 2 nights in Jun 2024

6/10 Okay

Dotan

Liked: Cleanliness
Disliked: Staff & service
The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit. We ran out of toilet paper and there was no one to ask for more.
Stayed 4 nights in Jun 2024

10/10 Excellent

Warren, midland

Liked: Cleanliness, staff & service, property conditions & facilities
My experience exceeded expectations. Staff communication with WhatsApp was quick and courteous. Room was great. Ideal location to Old Town Krakow and the train station. I will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value
Stayed 4 nights in May 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Charlene

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Great Location

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay
Stayed 4 nights in Mar 2024

6/10 Okay

Cameron

Travelled with group
Liked: Cleanliness, staff & service
Overall an okay stay, these are not apartments, they are hotel rooms without daily servicing. Good for a night, the room and beds are small, if you are staying for longer I'd recommend somewhere else. Very convenient location for the old town.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tomas

Stayed 5 nights in Aug 2023

8/10 Good

Abbegail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually.
Stayed 1 night in Jul 2023

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but there are lots of pubs and clubs nearby so it is v noisy at night.
Stayed 4 nights in Mar 2023

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service
had a glitch on arrival. I did not receive any message on how to get in (there is no reception). Another resident explained how they received a message with a code. after calling, they sent me a text message with a code. all good. these are amazingly small rooms, which is fine by me. don't drop the soap in the shower, as there is not enough room to bend down and pick it up. A lot of partyers stay here. expect loud conversations and singing in the hallways between 3:30 AM and 4:30 when they are returning from their outings. other than that, this was a great place with a great location1
Stayed 3 nights in Mar 2023

6/10 Okay

Rory

Liked: Cleanliness, staff & service, amenities
I stayed here for 4 nights in Feb 2023 and I wasn’t too impressed. Bad Points. To start, I was given instruction on how to check in. They text you with a code for the main entrance and then a code for your room. I went to the room I was given and entered the code to get in. I opened the door and walked into a room that someone else was currently staying in (all of their belongings were spread out across the room and the place was a mess.) I called the customer service number and explained - it turned out that they sent me the wrong room details (which allowed me to enter the wrong locked room.) Of course this was a mistake, but ecause of this, I had no confidence in the hotel’s security and therefore didn’t risk leaving anything of value in the room. Instead I carried around everything I had. I waited around for roughly 15 minutes and then received the correct details. Once I was in the room, I could see make up stains on the carpet and black marks on the white walls, but they weren’t really a concern. The biggest issue I had was how well you could hear all of the other rooms. I had one room next me that was playing loud music, singing and slamming their room door all night long. On top of that, even though I had both sets of windows, the nets and the curtains all fully closed, I could constantly smell cigarettes in the room. Good Points. Great location and a good price. Room was also nice and modern, despite the abuse previous tourists!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

10/10 location and the room is very modern not a bad thing to say!
Stayed 3 nights in Feb 2023

10/10 Excellent

Oliver

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

A great location with great accessibility

The hotel was on a great location for what we required from our trip to Krakow. It was so close to the main square in the Old Town and only a short walk away from the train station making everywhere accessible. The beds were super comfortable and it was lovely knowing that after a cold day exploring the city we would welcome a nice warm shower. The apartment block itself was lovely and quiet which was very welcome after long days of early travelling. On the whole everyone was nice and clean - some stains on the carpets although this cannot always be helped (a door mat might help reduce wet footprints etc.) and it was nice to have a try to put wet boots in after a snowy day. We used the storage room for our luggage on arrival day however it is a good 10-15 minute walk away so somewhere closer/within the block would have been preferred. The room was very modern and very well done. However a manual/guide for the heating/air con unit would have been great and the bathroom would often feel much cooler than the room (which can be quite a shock in the morning with the cold tiles on your feet). Overall a lovely seat which we thoroughly enjoyed. Would recommend it to friends and family to come and stay in the future.
Stayed 3 nights in Feb 2023

8/10 Good

Ewa

Stayed 3 nights in Nov 2022