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Casa Residency by NN

2.5 star property

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Casa Suite | In-room dining
Casa Suite
Outdoor pool
Casa Suite | Private kitchen
In-room dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
No. 69, Jalan Galloway, Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪9 min walk‬
  • Place, Petaling Street Market
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedrooms Suite

Two Bedrooms Suite

Two Bedrooms Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Triple Room, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Casa Suite

Casa Suite

Casa Suite

  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Casa Residency by NN

This hotel features an outdoor pool, a fitness center, and a business center. Additionally, a children's pool, a meeting room, and concierge services are onsite. Housekeeping is not available.
Casa Residency by NN offers 60 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
During your stay at Casa Residency by NN, you're just a quick walk from Jalan Alor. You'll find features like an outdoor pool, a gym, and a business center.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
Casa Residency by NN offers its guests a children's pool, an outdoor pool, and a fitness center. Business amenities include a business center and a meeting room. Casa Residency by NN also features tour/ticket assistance, concierge services, and a front-desk safe.

Smoking is allowed in designated areas at this Kuala Lumpur hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 26 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Residency by NN

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 400.00 per night
  • Cleaning fee: MYR 60 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Residency Kuala Lumpur
Casa Residency NN Aparthotel Kuala Lumpur
Casa Residency NN Aparthotel
Casa Residency NN Kuala Lumpur
Casa Residency NN
Casa Residency
Casa Residency by NN Hotel
Casa Residency by NN Kuala Lumpur
Casa Residency by NN Hotel Kuala Lumpur

Casa Residency by NN Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Okirizki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe apartment is clean and quietly, suitable for having rest. But the breakfast is not available in this apartment
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are warm, the room is big and clean, the apartment is sited in a peaceful residential area and yet walkable to the popular shopping areas: Jalan Bukit Bintang, Berjaya Time Square, Jalan Alor and Chinatown night market. Worth the stay. Will come back.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

It was located in a peaceful & quite area, despite in the city area. Very convenient
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
its stated parking but not giving parking
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Was ok. Needs a thorough clean though. Lots of creepy crawlies.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Aref

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and nice apartment

Lovely and friendly service by all staff. Clean rooms. Good location and view, and well priced. Would recommend again. This is the second time that we have stayed and enjoyed both stays. Thanks.
Stayed 5 nights in Jul 2018
Verified

6/10 Okay

I

Liked: Cleanliness, staff & service, room comfort

Strategic place to stay.

I stayed on 2017..the apt that I got was in better condition than this time I go.. it was a bit disappointing.. no pots, or proper kitchen cooking utensil like last time. Casa should maintain the previous service..it was better. and there was a hole in the bathroom.. which was scary & euw. Like get it done pls. People are paying to stay at a place that should be better than their own home. But overall..oklah.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
неправильная информация на сайте Hotels.com. Залог для заселения в номер 200 дол. Это должны знать путешественники.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More cable channels please..

Our stay was a very pleasant one however, the management could provide more cable channels for those staying indoors.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Très confortable

Nous avons regretté de ne pas avoir la navette qui nous avait été promise la veille
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

我們入住的是2 bed room, 有2間套房，每間房都有一個套廁。 環境舒適，非常鄰近阿羅街。 唯一不好的是，非常多蟑螂。
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Siti

Liked: Cleanliness, property conditions & facilities, room comfort

Management perlu tingkatkan mutu service

Size apartment yg luas, Sgt sesuai utk family yg besar bila travel bersama. Harga yg berpatutan dan mempunyai fasiliti seperti sauna,gym & swimming pool. Cuma management perlu menambah baik lagi perkhidmatan. Susah utk dpt parking kerana lot parking by terhad utk tetamu. Signal WiFi kurang bagus, siaran televisyen yg terhad.
Verified

10/10 Excellent

Andrew Siong Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb homestay

This is the best and awesome place that I had stayed ever.Will be back again.
Verified

8/10 Good

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Partyyy

Quiet location for a private party among closest friends. Peaceful and secure surrounding.
Verified

10/10 Excellent

Nur Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!!

Wonderfull place to stay single traveler or with family. Near to shopping centre, food nice, staff very helpfull.. Rooms very clean and nice city view.
Verified

6/10 Okay

みー

Disliked: Cleanliness, staff & service, property conditions & facilities

建物はキレイなホテル

深夜のチェックインでしたが、スタッフの方は感じがよく、しかしとてつもなく時間がかかりました。夜中の1時を過ぎており疲れていたので辛かったです。また、Wi-Fi無料ということで予約したのに、Wi-Fiはトラブルがあって使えないとのことでした。建物はキレイなのに、部屋は清掃したのか疑問なほど汚れており、シンクには使いっぱなしのグラスと、ゴキブリ含む小さな虫がたくさんいました。 ベッドメーキングしたのか、してからだいぶ時間がたっているのか、布団や枕、部屋に置かれたタオルは少し誇りをかぶっていました。キッチン付きなのに調理道具は一切ありません。洗濯機つきなのに干すものはなく、椅子に服を干しました。歩いてブギビンタンエリアや、反対方向のチャイナタウンにも行けて、ロケーションは良いです。空港まで行くのに、タクシーより安い車を呼んでくれたり、度々対応はよいですが、インド人系のスタッフはゆっくり話してくれず、まったくなにをゆってるか聞き取れませんでした。
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜遅くの到着ではあったが、フロントで随分待たされた。長旅で疲れた上で大変困った。 アメニティの確認をしてなくて　何もなく困った。
Verified

6/10 Okay

az

Liked: Staff & service, property conditions & facilities, room comfort

ok

Ok...tapi tiada wifi n parking full..sedangkn i guest..
Verified

8/10 Good

JOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service