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City Central Hotel

3.5 star property

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Photo gallery for City Central Hotel

Family Double Room
A rooftop lounge with artificial grass, lounge chairs, and a glass ceiling.
Reception
A buffet with various dishes including rice, curries, and salads.
A gym with exercise equipment, a treadmill, and a view of a green outdoor area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
No 8 & 82 Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, 50470
  • Place, Kuala Lumpur Sentral
    ‪1 min walk‬
  • Place, NU Sentral
    ‪1 min walk‬
  • Place, Perdana Botanical Gardens
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, bedside table, nightstand, and a small desk with a chair.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a bedside table with a plant, a mirror, and a door.

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

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About this property

City Central Hotel

This smoke-free hotel features a restaurant, self parking, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
City Central Hotel offers 106 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature Select Comfort mattresses. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at City Central Hotel, you're just a quick walk from NU Sentral. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Onsite recreation includes archery
  • Steps from Kuala Lumpur Sentral and a 5-minute drive from Berjaya Times Square
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. The business-friendly City Central Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Secured, uncovered parking on site (MYR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: MYR 8 per person
  • A restaurant

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Central Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 8 per person
  • Uncovered self parking fee: MYR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City Central Hotel Kuala Lumpur
City Central Kuala Lumpur
City Central Hotel Hotel
City Central Hotel Kuala Lumpur
City Central Hotel Hotel Kuala Lumpur

City Central Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 121 reviews
Rating 8 - Good. 41 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 7 out of 121 reviews
Rating 2 - Terrible. 7 out of 121 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Perfect for an overnight stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right across the street from a major shopping centre with all the trains that you will need to get around. I received extra special service from the front desk staff with a problem that was not related to my stay and it helped me immensely. Very friendly service.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition was weak and lacks adjustment. We were only provide with a single key card where we left in the power slot to keep the AC running while we are out. Staffs were kind enough to let us in if we needed access to the room. Overall the stay was good with easy access to all rail services. Would stay again if we are back in KL.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Liezl Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service | Friendly staff | clean room
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the NU mall. Friendly staff and vlean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service
Centrally located.
Stayed 1 night in May 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful. Being able to speak to them in Japanese puts Japanese people at ease. The hotel is very clean. It's easily accessible, perfect for sightseeing and shopping. The front desk staff were very friendly and helpful. I'd definitely stay here again.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Lesley

Liked: Staff & service
Great location to get to everything if you're in KL travelling and sightseeing
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

HAJI AHMAD, PG AZAMI

Liked: Staff & service
Disliked: Cleanliness, amenities
I would say an average hotel, but cleanliness os there. Also convenient as it is near public transportation
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, property conditions & facilities
This is a great, affordable place to stay if you need to be near Sentral - convenient for arrival on KLIA express and for taking trains to other parts of Malaysia as well as around KL. Rooms are very basic but spotlessly clean. I returned there after my initial booking for another stay on my way back through KL. Staff are really lovely, accommodating and helpful and have advice about the nearby area. The only negative is that the rooms have no protection from noise so I was awoken through the night by people coming back late and children running up and down the corridors early in the morning. I can go back to sleep really quickly so it wasn’t too bothersome, but if noise bothers you a lot, bring some earplugs. I would definitely stay there again for a convenient and safe place to rest my head passing through KL.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Manickam

Liked: Amenities
Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Sahrin

I love it, thanks
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shafeek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Trevor

Liked: Staff & service, property conditions & facilities
Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The staff was friendly except for one guy who works the day shift at the front desk who was standoffish and seems to have an attitude. The doorman was very pleasant. The two housekeepers, Mohd. Khalil and Mohd. Mehedi on Level 3 were very helpful and friendly.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.
Stayed 1 night in Aug 2024
Verified

8/10 Good

SIVASAMBOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small room and dirty, tooooooo small bathroom,
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The room had no windows

The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Colette

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m'am" not good for single female travellers.
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and bathroom were very small and lacked amenities, including a hair dryer and hot water. The toilet and sink shared space with the shower, so once you used the shower the whole bathroom was wet. But outweighing that was the fact that it's across the street from the KL Sentral train station.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Stephannie

Disliked: Staff & service, amenities, property conditions & facilities
3 weeks of sleep deprivation!! They are "enforcing" the no alcohol rule. But only partially. So drunk jerks are coming in at all hours & setting off their door alarm. 11:08 (23:08), 1:45, 4:26, 5:18 because they are going back out to buy booze. Not once in 3 weeks did staff come to the floor to check out why the door security alarms were going off repeatedly through the night. Also the no smoking rule is *not* enforced. So sometimes there's smoke smell in your room (especially in the middle of the night) and you have to turn on the bathroom fan/light to clear the room. Then it's hard to sleep between the light & constant traffic noise, the door security alarms going off all night and occasionally cigarette smoke. You can't take a nap during the day because of the traffic noise increasing AND through some brilliance the staff communicate with walk talkies. So there's "clatter" from the walk talkies all day!! Sure, staff will give you a cheerful hello as you come and go, but what would really be nice is a GOOD NIGHT SLEEP!!! The room has a problem with the lights. Sometimes it doesn't come on, sometimes it flickers for a while before coming on. The fan in the room makes a horrible screeching noise (fingernails on chalk board). The blackout curtain doesn't fully "blackout" the light. The safe is just a drawer with a simple small key lock -- that's broken!! When I checked in I specifically asked for the room classification that I had prepaid for -- a windowless room because I hav
Stayed 18 nights in Mar 2023