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Dorsett Residence by crystal

4.0 star property

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Exterior
Property video
Reception
Front of property
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Gym
  • Outdoor space

Explore the area

View in a map
172 Jln Imbi, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Apartment, Non Smoking, City View

Terrace/patio

Family Apartment, Non Smoking, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Apartment, City View

55-inch Smart TV with digital channels, Netflix, DVD player

Junior Apartment, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

Luxury Apartment, 1 Bedroom, City View

Luxury Apartment, 1 Bedroom, City View

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, Balcony, City View

Standard Apartment, Balcony, City View

Standard Apartment, Balcony, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment, City View

Elite Apartment, City View | In-room dining

Elite Apartment, City View

  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About this property

Dorsett Residence by crystal

Along with an outdoor pool, this apartment building has a nightclub and a fitness center. Other amenities include a garden. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. Comforts include a memory foam bed and a pillow menu, and guests will also appreciate thoughtful touches like slippers and children's slippers. Housekeeping is available once per stay.
Dorsett Residence by crystal offers 33 accommodations with DVD players and safes. Beds feature memory foam mattresses. A pillow menu is available. Accommodations at this 4-star apartment have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include slippers and children's slippers.

This Kuala Lumpur apartment provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 55-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
With your stay at Dorsett Residence by crystal, you're connected to the convention center and just a quick walk from Pavilion Kuala Lumpur. You'll find features like an outdoor pool, a gym, and a nightclub. Built in 2014, this upscale apartment building has 33 apartments on 29 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and 2 bathrooms
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Take a swim in the outdoor pool
  • Amenities include locker space and an elevator
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square
  • Airport shuttle service available for a fee
Dorsett Residence by crystal offers its guests an outdoor pool and a fitness center. An airport shuttle (available 24 hours) is available for a fee. Dorsett Residence by crystal also features a nightclub, a garden, and an elevator. A complete renovation of Dorsett Residence by crystal was completed in November 2024.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur apartment.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed: MYR 59 per day

Bathroom

  • 2 private bathrooms
  • Children's slippers
  • Slippers

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 55-inch Smart TV with premium digital channels
  • DVD player
  • Evening entertainment
  • IPod dock
  • Netflix
  • Nightclub
  • Pay films
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Washing machine

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (38 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Change of bedsheets (on request)
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Safe

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 29 floors
  • 33 units
  • Art Deco architecture
  • Bed sheets changed on request
  • Built in 2014
  • Garden
  • Renovated - November 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights, lock the doors, and return the keys
Before check out please inform our host

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Dorsett Residence by crystal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 59.0 per day.
  • Cribs (infant beds) are available for MYR 59 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200 per accommodation, per stay
  • Service fee: MYR 19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: MYR 600 (roundtrip), (up to 16 years old)
  • Crib (infant bed) fee: MYR 59 per night
  • Rollaway bed fee: MYR 59.0 per day
  • Management fee: MYR 39 per stay
  • Towels fee: MYR 19 per person, per night (or guests may bring their own)
  • Water fee: MYR 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Dorsett Residence by crystal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorsett Residence by crystal Apartment
Dorsett Residence by crystal Kuala Lumpur
Dorsett Residence by crystal Apartment Kuala Lumpur

Dorsett Residence by crystal Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.0/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Polivios

Travelled with partner
My wife requested an early check-in. She was given permission to check in by the staff, but they failed to inform her that the room we had reserved would be replaced. My request for a cancellation and refund has still not been processed, and neither a positive nor a negative response has been received from "Expedia" customer service!
Stayed 2 nights in Aug 2025

6/10 Okay

Sufia

Travelled with family
Liked: Cleanliness, room comfort
Booked for 2 bedroom but was given studio with single bed instead. Asked to change room but it was only available next day. They insist i booked wrongly but it was their fault in the end.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wai Ching Anita

Travelled with group
Liked: Cleanliness, room comfort
Ekram, the property manager is professional and provided super good support during our stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Takeaki

Liked: Cleanliness, amenities, property conditions & facilities
ホテルの客室も綺麗で広く、洗濯機も浴槽もあり使いやすい。 また、プールも屋上で見渡しも良く素敵な場所でした。
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen Helene, Oslo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Flott leilighet med veldig bra beliggenhet. Veldig hyggelig vert som både var hjelpsom og alltid tilgjengelig.
Stayed 16 nights in Jun 2025