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Aparthotel

Empire Suites @ Times Square

4.0 star property

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Photo gallery for Empire Suites @ Times Square

Front of property
Interior entrance
Fountain
Gym
Superior Apartment, 1 Bedroom

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
07-04, 7th Floor, Berjaya Times Square, Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, wheelchair access

Two Bedroom Suite

  • 103 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, wheelchair access

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, 1 King Bed

In-room safe, iron/ironing board, free WiFi, wheelchair access

Standard Apartment, 1 King Bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Empire Suites @ Times Square

Along with an outdoor pool, this aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests will appreciate conveniences like a refrigerator and a microwave, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Empire Suites @ Times Square offers 20 air-conditioned accommodations with DVD players and safes. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

This Kuala Lumpur aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Empire Suites @ Times Square, you're connected to a shopping center and just a quick walk from Jalan Alor. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 2000, this upscale aparthotel has 20 apartments on 43 floors. Free WiFi and a spring water bathtub are available in each apartment.
  • Each apartment offers a kitchen, a spring water bathtub, and 24-hour room service
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Steps from Berjaya Times Square and 12 minutes by foot from Pavilion Kuala Lumpur
Empire Suites @ Times Square offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at Empire Suites @ Times Square. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur aparthotel.

Empire Suites @ Times Square has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MYR 25 per night)
  • Limited on-site valet parking

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Rollaway/extra bed: MYR 72 per week

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • -31-inch LCD TV with cable channels
  • DVD player
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near a metro station

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Shopping
  • Tennis
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 43 floors
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 72.0 per week.
  • Cribs (infant beds) are available for MYR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MYR 25 per night
  • Crib (infant bed) fee: MYR 50.0 per night
  • Rollaway bed fee: MYR 72.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

Empire Suites @ Times Square Apartment Kuala Lumpur
Empire Suites @ Times Square Apartment
Empire Suites @ Times Square Kuala Lumpur
Empire Suites Times Square
Empire Suites Times Square
Empire Suites @ Times Square Aparthotel
Empire Suites @ Times Square Kuala Lumpur
Empire Suites @ Times Square Aparthotel Kuala Lumpur

Empire Suites @ Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

A wonderful family retreat

Family reunion with the children & grandchildren. The 2 bedroom suite with separate shower & bathtubs attached to the designated bedroom is a great idea. The living room is spacious for the kids to run around. The kitchen has no stove but a microwave oven is available if some basic cooking is required. Overall a very comfortable & enjoyable family weekend stay . For improvements, the sofa set badly needs to be refurbished & a kid's channel added to the tv program
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
like - variety food and shopping outlets dislike - noise and heavy traffic
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Overall seem ok, except the check-in process & dusty room. The security at lobby doesnt seem to be helpful, probably I dont speak malay. When I reach the lobby, I ask the security where to check-in, he just simply tell me the room is fully book, if u want u can call the police. In the end I had to call the person in charge to come downstairs to bring us up the room. I hope those suites owner could educate the security downstairs what is going on to avoid miscommunication.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a hotel. Felt cheated by Hotels.com

This is actually a short stay rental room rather than a hotel as you would expect from hotels.com. The lobby is actually the security desk for the residence tower. There are many similar operators whom I wonder whether they have proper licenses to operate as hotel. Room condition was far from desirable. Dusty floor that seemed to have not been vacuum for a considerable period of time. Very outdated furnishing, imagine cassette recorder (seemed broken) is one of the equipment. Baby cockroaches crawling around (killed at least 3). Kitchenette left with metal forks n spoons, no cup nor glasses. Hotels.com should really do something to avoid listing improper hotel setup.
Stayed 1 night in Jun 2018

10/10 Excellent

Angie, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay !!

Overall facilities and location are great. One suggestion for Expedia to consider, wish seats are provided at the lobby as we have to wait at lobby before going up to the room or waiting at lobby for checking in/out processes.
Stayed 2 nights in Jun 2018

10/10 Excellent

Sabbithi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good n clean

6/10 Okay

jimmy, Malaysia

Disliked: Staff & service
Staff very slow...I wait near lobby about 30minutes waiting the key..so sad...
Stayed 2 nights in Mar 2018

4/10 Poor

Andrew , Singapore

Disliked: Property conditions & facilities, room comfort

Empire Suites @ Berjaya Times Square.

Unit at 20-19 was terrible. Carpet was removed from hall bare floor was uncomfortable to walk on. No telephone. Lighting insufficient. Major water leak. Bathroom essentials barely enough. Toilet paper left on towel rack. No holder and no extras. Had to call twice to get some. Furniture cushions old and torn. Much more. Unit 36-19 slightly better but one room aircon not working
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book this!!!!!

Cant believe EXPEDIA would offer such a shady so called hotel suite. No check in counter at lobby and security has no clue what this is. Had to call to personal cell number and shady guy came down to get us. Turns out these are private residence apartments that are rented out. The room was disgusting, blood stained bed sheets, mildew & soap stains in the bathrooms. No hot water, towels or soap. We checked in for 10 minutes and checked right out and luckily booked a hotel in the West wing of BERJAYA TIMES SQUARE where the real hotel is!!! Don't book this !!!!
Stayed 3 nights in Jun 2017

8/10 Good

Nelson, Sydney ,Aus.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Need strong communication system . Esp. Guest has no free Wi-Fi or int'l roaming . Need permanent check in / out counter in Shared Ground Floor area . Guest can't access to higher floor office direct for check in & check out . But it s very handy location .
Stayed 4 nights in Jun 2017

6/10 Okay

Jean-Luc

Liked: Room comfort
Disliked: Staff & service

Accessibilité difficile chambre correct

Apparemment rejeté mon commentaire car pas en anglais Impossible de trouver le lobby a notre arrivée (tjrs pas trouver a ce jr) après avoir chercher longuement avec l'adresse au 7eme étage qq nous a fait venir une personne qui nous a emmener au 26eme étage pour faire les formalités. Une fois la chambre délivrée, nous avons demander a avoir une 2ème clé. Il sont venu a 22H10 pour nous la remettre (après 11H d'avion et 2 escales C sympa de réveiller les gens.) sinon, pas de sortie de bain/ chaussons Serviette sale (pas changées ts les jours) Cheveux en bordure de lit et salle de bain Armoire porte coincée difficile a ouvrir Demandé un adaptateur pour le courant (jamais été fourni) Ensemble vieillot.pour récupèrer notre caution de 40€ j'ai envoyer un mail la veille du départ ils sont venu nous la donner à 00H15 Lefèvre
Stayed 6 nights in Sep 2017

6/10 Okay

CHI CHUEN

Liked: Room comfort
套房內洗手間地面滲水，可能是地下喉管爆裂 第一晚入住時發覺洗手間內的厠紙非常污糟，好像放了很久了沒有更換，我們需要到超市 買過一些新的來用。廚房晚上有曱甴出沒。
Stayed 4 nights in Aug 2017