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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪15 min walk‬
  • Place, Kuala Lumpur Tower
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Jamek Mosque and a 4-minute drive from Kuala Lumpur Tower
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 612 reviews
Rating 8 - Good. 156 out of 612 reviews
Rating 6 - Okay. 16 out of 612 reviews
Rating 4 - Poor. 4 out of 612 reviews
Rating 2 - Terrible. 2 out of 612 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Arin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, amenities
Morning breakfast can be improved
Stayed 1 night in Nov 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

HONG

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Dec 2025

8/10 Good

Wai

Stayed 9 nights in Dec 2025

8/10 Good

Aik Beng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Rooms are fabulous with breathtaking view the staff is out of this world helpful can’t see enough how great they were at the checking in and during our stay especially Mr. Wahab who went out of his way to help me. Thank you dear staff 🙏
Toon view
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and cleanliness.
Stayed 5 nights in Nov 2025

10/10 Excellent

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my honeymoon here and it was absolutely amazing. Amazing people, amazing breakfast, good clean room, beautiful view. The swimming pool was also nice on the 7th floor. Only note was that the shower wasn’t as hot as we wanted, but it was not an issue! Would definitely come back again
Stayed 6 nights in Nov 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. The electrical plugs in the bathroom didn’t work. Called it in and they said they will look into it but never did. Gym is pretty good for a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Eng Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful front desk staff and room service team
Stayed 2 nights in Nov 2025

6/10 Okay

Sayyeda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was clean however breakfast option and amount was not great
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in excellent location. Off peak rates very affordable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Siaw L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good. Only small issue I had was that you cant turn off the aircond. I now have a hotel head cold. And no to set the temp was hard as it was a suite it kept varying.
Stayed 1 night in Oct 2025

10/10 Excellent

Gautier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never any problems with help about any if our needs staff from reception through to concierge and room attendants, bar staff, dining were all exceptional...
Stayed 6 nights in Oct 2025

10/10 Excellent

Weng Kiong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ee Chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staffs were friendly and patient despite many requests at check in desk.
Stayed 2 nights in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, 6 mins to subway
Stayed 2 nights in Sep 2025