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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
Suite, 1 Bedroom, Non Smoking
Meeting facility
2 restaurants, breakfast, lunch served; local and international cuisine

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • KLCC Park
    ‪5 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking (Tower)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Tower)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel with 2 restaurants, near Jamek Mosque
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Jamek Mosque and a 4-minute drive from Jalan Alor
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 509 reviews
Rating 8 - Good. 135 out of 509 reviews
Rating 6 - Okay. 12 out of 509 reviews
Rating 4 - Poor. 3 out of 509 reviews
Rating 2 - Terrible. 1 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rajlingam

Stayed 1 night in Apr 2025

10/10 Excellent

Weixu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience with great accommodating customer service. Customer centric with great activities for the kids. They do everything they can to make your stay with them comfortable. Perfect location as well. Will stay again. Only downfall is their self service laundry is quite dirty and there aren't other decent options nearby.
Stayed 8 nights in Apr 2025

10/10 Excellent

Henry

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location and welcoming staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the best! I booked this for my mom and dad and the location was very convenient for them! Its also an anniversary present for them and i’d like to thank all the staff that prepared the room for them and special thanks to the GSAs who wrote lovely messages on the mirror and card! They loved it so much! It made they’re stay very personalised and thank you for all their hard work that they put on decorating the room. Really did appreciate it . Thank you to all the staffs you are all doing a wonderful job <3
Stayed 4 nights in Apr 2025

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, clean, and good location.
Stayed 8 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to chinatown, great hotel facilities and super friendly service
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all aspects

Thank you for your impeccable service, great location, beautiful hotel, and very clean rooms. Would definitely recommend and book again.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Find room a bit small, the rest all are good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katarina

Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff. Just one stop from KL AirPort Express on the monorail. Right on edge of Petaling market, big quiet rooms
Stayed 2 nights in Apr 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to China town and Central Market. Staff are always courteous and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Mayuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so happy we chose Four Points by Sheraton. It was very convenient to take the MRT or light rail. There were many places to eat within a few steps from the hotel. We will definitely return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

Delightful hotel right in the thick of Chinatown. The Management and staff go out of their way to help you. Great swimming pool and facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

Check in excellent. We were able to have room as soon as we arrived. Room perfect. Sockets by vanity mirror. Hooks in bathroom for used towels etc. Bed and pillows were the most comfortable ever. Pool clean and plenty of towels available. Bar had the best views of the city and Petronas towers. Staff lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Customer Service!

From the very moment we arrived, it was clear, the customer service at all venues was amazing. From check-in to the bar staff, all were incredibly helpful and accommodating. The location is fantastic, walking to distance to Central Market and restaurants, a perfect location to explore the city. Will definitely stay again at the Four Points by the Sheraton Kuala Lumpur, Chinatown
Stayed 1 night in Mar 2025

10/10 Excellent

Wilhelmina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with excellent buffet breakfast and in the middle of Chinatown, walking distance to good restaurants and shops. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu King

Liked: Cleanliness, staff & service, property conditions & facilities
I will back, they are excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

SOCK MIANG PRISCILLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic & beautiful

Fantastic & beautiful hotel in the heart of Chinatown. Very close to to public transport & Central Market. The swimming pool is just lovely with great views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliette

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights loved every moment of this hotel and the surrounding area. Full of culture and the best food places . Markets a 5 minute walk. Breakfast and dinner at the hotel were amazing . Service cleanliness of room was fantastic would highly recommend.
Stayed 7 nights in Feb 2025

10/10 Excellent

Aarthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, amazing stay
Stayed 2 nights in Feb 2025