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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Housekeeping

Explore the area

View in a map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪9 min walk‬
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

LCD TV

Executive Suite, 2 Double Beds, Non Smoking, City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

LCD TV

Premier Suite, 2 Double Beds

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, City View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Kuala Lumpur, City Centre

Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
With your stay at Four Points By Sheraton Kuala Lumpur, City Centre, you're connected to the convention center and just a quick walk from Kuala Lumpur Forest Eco Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Mesh
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
Four Points By Sheraton Kuala Lumpur, City Centre offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Event space at this hotel measures 28148 square feet (2615 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Four Points By Sheraton Kuala Lumpur, City Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
The Mesh - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Sichuan Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference centre (28,148 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Kuala Lumpur, City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 163 reviews
Rating 8 - Good. 33 out of 163 reviews
Rating 6 - Okay. 9 out of 163 reviews
Rating 4 - Poor. 3 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwong hwee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel ambient was good. The lady Ms Iman was good to upgrade my stay with a good view to the twin tower. Really appreciated and enjoyed my stay at Four point Sheraton city center.
Stayed 1 night in Jun 2025

10/10 Excellent

FADILAH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lee Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kid friendly hotel

Hotel has a large pool play area and playground and rock climbing. It was school holidays and they had kids club programs. Buffet breakfast spread was excellent with plenty of variety. Close to KLCC.
Stayed 3 nights in Jun 2025

4/10 Poor

Ken

Business traveller
Liked: Property conditions & facilities, room comfort
The shower water doesn’t reach a comfortable temperature—it’s either too hot or too cold. The hallway is quite noisy, likely due to the number of families with children staying here.
Stayed 2 nights in May 2025

8/10 Good

Kumarathevan

Stayed 1 night in Apr 2025

10/10 Excellent

Azfar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean Hotel

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this property in one of the family rooms with twin towers view. It was brilliant. Children love the bunk bed. Highly recommended for families.
Stayed 1 night in Apr 2025

10/10 Excellent

Susmit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

Stayed 9 nights in Apr 2025

10/10 Excellent

Mirela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers
Views from my room
Views from my room
Stayed 1 night in Mar 2025

10/10 Excellent

Manjot

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel!! Highly recommended
Stayed 5 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness
Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daeun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Noorrisham

Stayed 2 nights in Feb 2025

8/10 Good

Carine K. L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeomon Emily

Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pratik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025

10/10 Excellent

Perdita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Stayed 2 nights in Jan 2025

8/10 Good

Desmond

Stayed 5 nights in Jan 2025

10/10 Excellent

Sukhvinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
respectable staff, easy check in, great room service. Clean rooms. unfortunately pillows look fluffy but flatten and not supportive, other than that I would definitely recommend staying here
Stayed 2 nights in Jan 2025

10/10 Excellent

Walieed

Travelled with partner
Liked: Amenities
Definitely I’ll be back thank you guys
Stayed 5 nights in Jan 2025