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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Exterior
Restaurant
Down duvets, in-room safe, desk, blackout curtains
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds (Free Breakfast)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(62 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

Central hotel with free breakfast connected to the convention center in Kuala Lumpur
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 1001 reviews
Rating 8 - Good. 390 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were kind professional and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Nguyen Duy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the friendliness of staff, speedy response to our requests, especially those at the check-in counter. The only weak point is the absence of a ventilator fan in the bathroom/toilet to suck out humidity/bad smells from showering/human activities. A technician came in response to our enquiry and said that the "hole in the ceiling is for a lightbulb and not ventilation purpose. Not very happy here. However, over all, it's a 9/10 for us, and we have enrolled i in IHG Program and will give 1st preference to a Holiday Inn hotel in any city we'll travel next.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Stayed 2 nights in Apr 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If only the lifts were more responsive, this place would have been perfect!
Stayed 7 nights in Apr 2025

10/10 Excellent

John Hai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things- Near train station. Short walk to malls. Clean room. Good breakfast. Bad things - Every night around midnight there was motorcycle noise down the street that woke me up but I quickly fell back to sleep.
Stayed 7 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was mostly comfortable. The rooms were clean and had everything you needed. There was some road noise from outside, and noise from other guests inside the corridor. This was not the hotel's fault obviously. Apart from that it was fine.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ladon Quran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great I came all the way from the usa & had a good time in & out this hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Many thanks for the stay
Stayed 1 night in Mar 2025

8/10 Good

Sikander

Stayed 2 nights in Apr 2025

8/10 Good

Sikander

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old property. With a first floor reception are. Staff are friendly. Breakfast is amazing. Very conveniently located in the heart of the city center, with the best shopping mall at a walkable distance and metro. Lots of convenient stores close by.
Stayed 3 nights in Apr 2025

8/10 Good

Rehana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 4 nights in Apr 2025

8/10 Good

Razak Bin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is located close to the monorail station and within walking distance to Bukit Bintang area. The area is very quiet and there’s a grocery store very close to the hotel. Room is clean and quite compact. The hotel offers free breakfast. Huge spread but quality wise, it can be improved, especially the complimentary coffee.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yan War

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Great service, cleanliness and location.
Stayed 4 nights in Apr 2025

6/10 Okay

SHARON Marcia, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walkable to many areas
Stayed 2 nights in Apr 2025

10/10 Excellent

zaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TEMITOPE

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Bugget hotel don’t expect something
Stayed 15 nights in Mar 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful to your need. The hotel provides free breakfast. It’s located in a quiet area.
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Stayed 1 night in Mar 2025

10/10 Excellent

Jackson, Edmonton

Travelled with family
Liked: Amenities
Over my expectations. Only one small suggestion is to have internet connection in the gym. Thanks
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Several places of interest within walking distance and a main mall. Staff was very helpful and nice. Room was a bit small but clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

SUKANTA

Stayed 1 night in Mar 2025

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, breakfast buffet was awesome, clean rooms
Stayed 3 nights in Mar 2025