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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Restaurant
Down duvets, in-room safe, desk, blackout curtains
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Kuala Lumpur Forest Eco Park
    ‪7 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(103 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Breakfast)

8.6 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds (Free Breakfast)

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1014 reviews
Rating 8 - Good. 341 out of 1014 reviews
Rating 6 - Okay. 131 out of 1014 reviews
Rating 4 - Poor. 35 out of 1014 reviews
Rating 2 - Terrible. 31 out of 1014 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Ah Fook, Singapore

Stayed 1 night in Feb 2026

10/10 Excellent

Yogarasa

Everything
Stayed 5 nights in Jan 2026

6/10 Okay

SHENUL

Travelled with group
Liked: Cleanliness, staff & service
Rooms are small. It’s a converted office building. Staff were great, breakfast was good
Stayed 5 nights in Jan 2026

10/10 Excellent

Lawrance

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Feb 2026

8/10 Good

Darryl John, Ste Anne

Liked: Cleanliness, amenities, property conditions & facilities
Clean but small rooms. Friendly staff. Decent free breakfast. Love Malaysia and Kuala Lumpur!!
Stayed 4 nights in Jan 2026

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was okay. Skimpy on towels. They do offer free bottles of water but shame you when you ask for more (the bottle has it printed on the label to ask for more). One major issue I had was that after we checked in, we locked the safe and when we came back the safe was open - nothing missing but obviously the hotel reset the safe for some reason. It did only happen the one day. Breakfast was okay, eggs not so good, if you like Asian food for breakfast, I'm sure it would be okay. They had a good selection of breads, pastries, juices, teas, etc. No airport shuttle despite what the description here says. Finally, they charge a tourism tax of 10 ringitt per night which Expedia did not charge me for or tell me about. The location of the hotel is a little far to walk to the twin towers, kl tower, eco Park, etc but you can use the app called grab to get you around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Irene

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff . Location is perfect . Buffet breakfast ⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The check in was good and i was able to use the on site laundry by purchasing the tokens,and it can only be accessed by your card. Room was large with a moderate sized bathroom, there were views from the window,tea and coffee making facilities and free water. The breakfasts were excellent even though self service. The bed was comfortable and i 2 goodnights sleep.
Stayed 2 nights in Jan 2026

8/10 Good

Teng Yong

Stayed 1 night in Jan 2026

10/10 Excellent

Hamayun

Liked: Cleanliness, staff & service, amenities
Clean hotel, cooperative staff, close to all amenities.
Stayed 2 nights in Jan 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room has enough room for a twin bedroom. Clean and good service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Comfy bed.
Stayed 1 night in Nov 2025

10/10 Excellent

PANNEERSELVAM

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to move around
Stayed 1 night in Jan 2026

10/10 Excellent

YIM KHEANG

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast.
Stayed 3 nights in Jan 2026

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2026

6/10 Okay

Ilyda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and the rooms were clean. Adequate for a two-night stay. However, the lifts were truly awful and in serious need of upgrading — I don't even know how long I spent waiting, even though there were so many lifts. The breakfast spread was also pretty bad, very few protein options.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Well located for tourists. Good breakfasts. Clean room.
Stayed 5 nights in Jan 2026

8/10 Good

Deljeet

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good view
Stayed 3 nights in Jan 2026

10/10 Excellent

HYUNTAE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more option for breakfast menu
Stayed 3 nights in Jan 2026

8/10 Good

Harsimran, Sadadeen

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room clean breakfast good . Staff friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Mercedes, Miami Beach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable to Petrona Towers and Bukit. Very clean, welcoming staff, safe, terrific all encompassing breakfast. Plan ahead for airport drive as it takes 60 to 80 mins.
Stayed 1 night in Jan 2026

10/10 Excellent

Wen Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently situated near the Bukit Bintang area, within walking distance of shopping and dining options. The rooms are clean and comfortable. Breakfast offers a good variety, though it can get crowded at times. Hotel guests can also enjoy complimentary parking.
Stayed 1 night in Dec 2025