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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Exterior
Restaurant
Down duvets, in-room safe, desk, blackout curtains
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(78 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Breakfast)

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Free Breakfast)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds (Free Breakfast)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

Central hotel with free breakfast connected to the convention center in Kuala Lumpur
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Reviews

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1013 reviews
Rating 8 - Good. 379 out of 1013 reviews
Rating 6 - Okay. 137 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 29 out of 1013 reviews

Reviews

6/10 Okay

GRACE

Travelled with group
Liked: Staff & service

Overview of short stay in IHG Express

room is rather small - lack of space to put the luggage when 2 person is sharing the room -there is no luggage rack . Food is above average at breakfast -could be better. Serive Staff is efficient and attentive which is good make up for the minus,
Stayed 3 nights in Aug 2025

6/10 Okay

Ananth

Good location need better breakfast choices
Stayed 5 nights in Jul 2025

8/10 Good

hince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need more improvements. Foods are cold supposed to hot/warm. That’s why I gave 4 stars for overall. Bed is not bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

RASHPAL SINGH, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 night . Staff was super friendly and very attentive to our needs . Breakfast was decent with wide spread.
Stayed 5 nights in Jul 2025

8/10 Good

ELLEN LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms spacious and comfortable. Breakfast felt overbooked and too busy, too crowded to enjoy a nice breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

amirali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yunkyoung

Stayed 4 nights in Jul 2025

10/10 Excellent

Enghuat

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location for KL central. B/F still can be improve.
Stayed 3 nights in Jul 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Malot

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room smell good
Stayed 2 nights in Jul 2025

8/10 Good

Sylvain, New York

Stayed 2 nights in Jun 2025

8/10 Good

Mulwanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and closer to key KL landmarks
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Place is immaculate. Great value.
Stayed 6 nights in Apr 2025

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fauzul

Located in the heart of the city and very close to the main attractions.. Very Helpful and friendly staff
Stayed 6 nights in May 2025

8/10 Good

maribeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice staff and breakfast. It's a converted office building so rooms are small and have a lot of height transitions to the floor and the layout is a bit odd. Otherwise a nice modern and comfortable hotel. We don't recommend walking near the hotel - many motorbikes share the sidewalks with pedestrians.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fredrik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Near the fun parts of Bukit Bintang but still far enough to be quiet and relaxing. Also near KL Tower. It is also a good place to be fetched by car or bus because it has a big area in front of it. Free breakfast is good. Rooms are clean. Not very big but functional.
Stayed 4 nights in Jun 2025

8/10 Good

Payman

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was overall good. There were some slight issues (see below) that were rectified: 1) There was an issue and miscommunication were our room was not cleaned by housekeeping the first two days. However, this was rectified by providing us with a free meal voucher. 2) One of the rooms adjacent to ours had individuals who smoked. The smell went into our room. They rectified the situation by confronting the party and spraying our room. Otherwise the breakfast was ok. Room was cleaned satisfactorily. Hotel was walking distance to restaurants and shopping.
Stayed 4 nights in Jun 2025

8/10 Good

PANG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Liam

Business traveller
Stayed 5 nights in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
staff where friendly and very helpful in getting me settle into my room the room was large and very clean the house keeper where polite and friendly the breakfast was great will use them again the next time I visit Kuala lumpur
Stayed 5 nights in Jun 2025

6/10 Okay

xiang

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The space is really..., newly renovated, but hygiene is not so good, as we found the cap with blood, looked like from some small bottles? From the tea tray.... Hey....
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry Dwayne

Stayed 14 nights in Jun 2025

10/10 Excellent

IHSAN ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jun 2025