Hyatt Centric City Centre Kuala Lumpur

4.5 star property

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Photo gallery for Hyatt Centric City Centre Kuala Lumpur

Outdoor pool
Property video
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
17 JALAN SULTAN ISMAIL, Kuala Lumpur, 50250
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Balcony, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Balcony, City View (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio 1 King bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Hyatt Centric City Centre Kuala Lumpur

Luxury hotel with 2 restaurants, near Suria KLCC Shopping Centre
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.
Hyatt Centric City Centre Kuala Lumpur offers 312 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Hyatt Centric City Centre Kuala Lumpur, you're just a quick walk from Kuala Lumpur Forest Eco Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers
  • Airport shuttle service available for a fee
Hyatt Centric City Centre Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. The luxury Hyatt Centric City Centre Kuala Lumpur also features concierge services, dry cleaning/laundry services, and 24-hour room service. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 4.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hyatt Centric City Centre Kuala Lumpur has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Valet parking on site (MYR 60 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Centric City Centre Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 80 per person
  • Airport shuttle fee: MYR 378 per person (one-way)
  • Valet parking fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hyatt Centric City Centre Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Centric City Centre Kuala Lumpur Hotel
Hyatt Centric City Centre Kuala Lumpur Kuala Lumpur
Hyatt Centric City Centre Kuala Lumpur Hotel Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 179 reviews
Rating 8 - Good. 23 out of 179 reviews
Rating 6 - Okay. 7 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very clean, great location, friendly and helpful staff, quite a new property and it shows
Rooftop bar view
Stayed 5 nights in Oct 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and Clean room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Amenities, property conditions & facilities
Room is very clean and the room temperature is very comfortable. Staff treated us more like a friend than a customer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, well-designed hotel. We stayed in a King room, and were very impressed with the space. The rooftop bar and infinity pool offer incredible views of one of the Twin Towers, along with plenty of great seating options.
Stayed 1 night in Nov 2025

10/10 Excellent

Tai Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will definitely recommend this hotel to family and friends.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rajeev

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel, top quality, and in a good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious and well layout. Front desk check-in staff Hamed is very friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Shubham

Liked: Cleanliness, amenities, property conditions & facilities
The room was average and smaller than expected for a Hyatt property, and I didn’t like how the bathroom and shower were separated — the layout felt a bit tight. The breakfast spread was decent but lacked variety across days. However, the staff were excellent — warm, welcoming, and always ready to help, especially at the front door and with luggage or taxis. The location is great, with easy access to nearby spots within a short Grab or walk. The rooftop bar and pool are nice touches. Overall, a good stay, but I’d recommend opting for a more spacious room and hoping for a wider breakfast selection next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and rooftop bar
Stayed 5 nights in Sep 2025

10/10 Excellent

Slim

Stayed 12 nights in Oct 2025

10/10 Excellent

Zac Boon T

Stayed 1 night in Sep 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel! The staff are amazing!
Stayed 5 nights in Oct 2025

10/10 Excellent

Joyce Yi-Fen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent food options and great dining ambience. Staff are also very friendly.
Stayed 1 night in Oct 2025

8/10 Good

minyi

Stayed 3 nights in Sep 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a bit of a walk to the shopping area and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located between twin tower and Bukit Bintang area. About 15 mins on foot. All is great just the area is not that convenient for food and massage.
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce Yi-Fen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality and service
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Sep 2025

10/10 Excellent

tee soon

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed. The staff were excellent, really friendly and helpful. The location is perfect. Short walk or drive to the attractionsThe room was quiet and clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was next level, the hotel was very modern and clean, and the staff were excellent. Provided a 3 hour late check out at no charge,
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

hotel room is comfy, with most of the essentials are available in the room. Theres even a water cooler to refill our waterbottle, thats a great initiative! location is great, easy access to major mall/attraction in the heart of KL. Food is superb! breakfast counter the is one of the best. tanburi is also delicious, must try mushroom bryani! overall its a great stay! thanks :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Kory

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025