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Hyatt Centric City Centre Kuala Lumpur

4.5 star property

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Photo gallery for Hyatt Centric City Centre Kuala Lumpur

Outdoor pool
Deluxe Room, 2 Single Beds, Balcony
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Daily buffet breakfast (MYR 80 per person)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
17 JALAN SULTAN ISMAIL, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪9 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, City View (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, City View (High Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, City View (High Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Balcony, City View (High Floor)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Centric City Centre Kuala Lumpur

Luxury hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and concierge services.
Hyatt Centric City Centre Kuala Lumpur offers 312 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Hyatt Centric City Centre Kuala Lumpur, you're just a quick walk from Kuala Lumpur Forest Eco Park. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers
  • Airport shuttle service available for a fee
Hyatt Centric City Centre Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. The luxury Hyatt Centric City Centre Kuala Lumpur also features concierge services, dry cleaning/laundry services, and 24-hour room service. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This 4.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hyatt Centric City Centre Kuala Lumpur has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Centric City Centre Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 80 per person
  • Airport shuttle fee: MYR 295 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Centric City Centre Kuala Lumpur Hotel
Hyatt Centric City Centre Kuala Lumpur Kuala Lumpur
Hyatt Centric City Centre Kuala Lumpur Hotel Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights for a conference, it is a new and very nice hotel. Room had a big balcony which was a plus
Stayed 2 nights in Feb 2025

8/10 Good

Osamah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay here, staff were excellent and helpful and the room was really spacious and well equipped… definitely my go-to hotel in KL from now on!
Stayed 3 nights in Jan 2025

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very beautiful facility, loved the dining room and pool. Staff friendly and helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Staff a bit inexperienced. New hotel interior design is innovative. Don't leave vacuum cleaners laying in hallways. Don't hang out by my room with the door unlocked and open even though you are done cleanjng.That was shoddy. And the breakfast restaurant appeared overwhelmed Sat. morning. Not a very good experience. Some hotels take their breakfast very serious and attend to their guests very well. Not yours on this Saturday. Memorably bad service. Out of many food items at 9:45. You can train staff and improve. More smiling please.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chee, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern, young and vibrant property. I like the free of charge valet parking for in house guest. The 19th floor breakfast restaurant with amazing views and interior designs. The service was good but short of staff especially at the concierge or parking area where I have pull & push the hotel trolley that full of my luggage myself to "Grab" car. My luggage was parked there unattended. The room set up is nice and modern. Just one thing I would like to highlight is the lighting in the toilet and shower room are insufficient and too dark. It made me feels uncomfortable. Overall room design is fantastic. I also love the bathrobes and tempting to buy one from the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Fake advertising- be aware

Purchased a family room for two adults and two kids however in the room was only one double bed, how can four people sleep on one double beds. Spoke to hotel and they said it is Hotel.com problem however my question is who provided them with maximum occupancy ? So overall ruined our sleep as one person had to sleep on tiny sofa
Stayed 1 night in Dec 2024

10/10 Excellent

Sondre Breivik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, séjour inoubliable

Nous avons l’habitude de séjourner dans les hôtels de la chaîne Hyatt , et je peux vous assurer que celui-ci a de loin, dépassé nos attentes. Il est clairement dommage que des personnes qui ne s’y connaissent pas puissent laisser un mauvais commentaire injustifié .Je tenais vraiment à éclaircir ce point, car nous avons nous aussi réservé une chambre avec 4 personnes et avons eu un seul grand lit. il suffit tout simplement de demander à l’accueil les lit d’appoint qu’il vous procure avec grand plaisir et cela se passe ainsiquelque soit l’hôtel. Si ils disent sur Hotels.com qu’il y a une capacité de 4 et que la chambre même sur la photo ne dispose que d’un lit c’est qu’elle a une capacité de 4 et qu’il faut simplement demander un lit d’appoint. . Pour ce qui est de l’hôtel, nous avons pris la suite qui est tout simplement immense et magnifique. L’hôtel est tout neuf, avec un aménagement de haut standing et des matériaux de qualité. Nous avions une vue sur les Petronas et ce même depuis notre bain, car la douche a une immense baie vitrée. La literie est très confortable, la décoration est très épurée et contemporaine. Nous avons l’habitude de séjourner au Grand Hyatt Kuala Lumpur , et celui-ci, bien qu’ayant une piscine plus petite, car sur le toit, et beaucoup plus joli et contemporain. Le petit déjeuner y était très varié et excellent et le personnel est aux petits soins et toujours souriant. Nous reviendrons sans hésiter
Stayed 2 nights in Dec 2024