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KL Grand Service Suite at Times Square

3.5 star property

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Photo gallery for KL Grand Service Suite at Times Square

A rooftop pool area with multiple pools, palm trees, and lounge chairs.
An outdoor patio with tables and chairs, covered by blue umbrellas, and surrounded by palm trees.
A gym with treadmills, elliptical machines, and free weights.
A hotel room with a large bed, a green upholstered headboard, a white bedspread, a blue pillow, a small round table, and a chair.
A high-rise hotel with multiple floors, prominent signage, and a modern architectural design.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Outdoor space

Explore the area

View in a map
1,jalan imbi , jalan Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Private Bathroom, Pool View

A bed with a towel arranged in a swan shape.

Standard Room, 1 Bedroom, Private Bathroom, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a bed, two bedside tables with lamps, a shower area, and a painting on the wall.

Standard Studio

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms, City View

A hotel room with a large bed, a green upholstered headboard, a white bedspread, a blue pillow, a small round table, and a chair.

Family Apartment, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Bedroom, Private Bathroom, City View

A modern living room with a sofa, a red table with water bottles, a TV, and a stone wall.

Superior Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

KL Grand Service Suite at Times Square

Along with 3 outdoor pools, this smoke-free apartment building has a fitness center and a poolside bar. WiFi in public areas is free. Additionally, a sauna, self parking, and a children's pool are onsite. Each apartment boasts an indoor private hot tub and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
KL Grand Service Suite at Times Square offers 20 air-conditioned accommodations with indoor private hot tubs and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks and kitchen islands. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
With your stay at KL Grand Service Suite at Times Square, you're connected to a shopping center and just a quick walk from Berjaya Times Square. Features include free WiFi in public areas, plus 3 outdoor pools and a gym. This comfortable apartment building has 20 apartments. Each apartment includes amenities such as free WiFi and indoor hot tubs.
  • Each apartment offers indoor private hot tub, a kitchenette, and a dining area
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy drinks at the pool bar
  • Self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include convenience store, an elevator, and an ATM
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Berjaya Times Square and 12 minutes by foot from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
KL Grand Service Suite at Times Square offers its guests 3 outdoor swimming pools, a sauna, a fitness center, and a children's pool. WiFi is free in public spaces. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. The business-friendly KL Grand Service Suite at Times Square also features a garden, a convenience store, and a hair salon. For a fee, parking is available.

This 3.5-star Kuala Lumpur apartment is smoke free.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Lifeguards
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Private indoor hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 25 per day)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Pool gate

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator

Dining

  • A poolside bar

Bedrooms

  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 32-inch Smart TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor entertainment area

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • ATM
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Gym
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at KL Grand Service Suite at Times Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 250 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MYR 50 (one-way), (up to 18 years old)
  • Self parking fee: MYR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
KL Grand Service Suite at Times Square offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM.
  • Pets and service animals are not allowed on site.

Property is also known as

KL Grand service suite at times square Apartment
KL Grand service suite at times square Kuala Lumpur
KL Grand service suite at times square Apartment Kuala Lumpur

KL Grand Service Suite at Times Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.6/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miho

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is easy to access and the room is cozy. And staff was excellent, always available via chat to support us staying there.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

debbie

Liked: Cleanliness, amenities, communication
One bedroom apartment was very good, clean, good AC, microwave, kettle and small fridge but no other kitchen equipment- but adequate for my needs. Great location and amazing pool area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

FOWAD

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and very good service 👏 👍 👌
Stayed 20 nights in Jun 2025
Verified review

10/10 Excellent

Kerry

I had a nice stay at this hotel located in Berjaya Times Square complex. Everything you need is located right in the building including indoor amusement park. The room was comfortable and management quick to respond with anything you may need.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Amjad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you to Muner if you want to stay there just ask for mahdi and muner they are the best
Stayed 10 nights in Jul 2025
Verified review

10/10 Excellent

MUHAMMAD IKHWAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
All safe and comfortably. Thank You for great place to stay. Much appreciated.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Sonia

Liked: Cleanliness
Disliked: Communication
Had to move to another unit as the first one had cockroaches and dirty smelly bathroom. The next one was better. They’re old units, needs renovation but good enough as the area was central
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment. Clean and spacious. Monir's the man! Always there to help you 24/7.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Stefano

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is in horrible conditions. Terrible experience, below decency.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Toshihiro

Disliked: Cleanliness, check-in, listing accuracy
部屋からはペトロナスツインタワーKLタワーも見渡せ、眺望は素晴らしく良かった。だけど、部屋の広さは申し分ないのだが、設備は古く、シャワーも初日の夜しか温水が出なかった。あと、チェックインの仕方がとても戸惑うものであった。ただ、担当のモニールさんには親切に対応していただいた。モニールさん、ありがとう。
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

ChoiTing

Liked: Communication
Disliked: Cleanliness, check-in, listing accuracy
酒店房間很舊,與相片不符合,酒店房有些位置的垃圾沒有清潔乾淨,在梳化上見到有小蟑螂
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, communication
Merci pour tout munir! Tout etait parfait! Foncez!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yuta

Liked: Cleanliness, amenities, property conditions & facilities, communication
客室もキレイで眺望もすごく良かったです ショッピングモールも併設されててとても便利でした 買い物や交通の便も良くマレーシアに行くときはまた泊まりたいです
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

MICHIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
担当のminorとても親切で助かりました。 ロケーションも良かったです。
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, room comfort, communication

洗手間

房間具體不錯，但是洗手間水喉漏水沒有修理，洗澡花灑坏了也沒來更換。厠所還有點難聞的臭味！
Stayed 4 nights in Jul 2025