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New Town Hotel Sunway Metro, Bandar Sunway

2.5 star property

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Photo gallery for New Town Hotel Sunway Metro, Bandar Sunway

Pool
Reception
Interior
Free WiFi
Exterior

Reviews

4.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27, Jalan PJS11/28B, Sunway Metro, Bandar Sunway, Petaling Jaya, Selangor, 46150
  • Place, Sunway Pyramid Convention Centre
    ‪2 min walk‬
  • Place, Sunway Pyramid Mall
    ‪9 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 5
  • 2 Queen Beds

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About this property

New Town Hotel Sunway Metro, Bandar Sunway

This hotel features free WiFi in public areas. Housekeeping is not available.
New Town Hotel Sunway Metro, Bandar Sunway offers 30 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
During your stay at New Town Hotel Sunway Metro, Bandar Sunway, you're just a quick walk from Sunway Pyramid Mall. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator
  • Just a 1-minute drive from Sunway Pyramid Mall and 11 minutes from 1 Utama
New Town Hotel Sunway Metro, Bandar Sunway offers its guests an elevator. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • No housekeeping service

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at New Town Hotel Sunway Metro, Bandar Sunway

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

New Town Hotel Sunway Metro Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro Bandar Sunway
New Town Sunway Metro Bandar Sunway Petaling Jaya
New Town Sunway Metro Bandar Sunway
Town Sunway Metro Bandar Sunw
New Town Hotel Sunway Metro Bandar Sunway
New Town Hotel Sunway Metro, Bandar Sunway Hotel
New Town Hotel Sunway Metro, Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro, Bandar Sunway Hotel Petaling Jaya

New Town Hotel Sunway Metro, Bandar Sunway Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 10 out of 22 reviews

4.2/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the far worst place I have stayed. Our flight was delayed and we reach near 12midnight. The counter can’t find our 2 rooms booking and make us wait so long and telling us the room we book not available.. will be the last time coming to this hotel.
Stayed 2 nights in Sep 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Úseless dont even consider

The dirtiest most inefficient place I have stayed at in my life. 45 minutes for check in as could not find my booking and just totally useless. Tried to charge me the tourist tax twice. Whilst I may be a tourist on this occasion I am in the country regularly so don't try and rip other people off because you think they have more than you. As for Wi fi it never worked
Stayed 2 nights in Jan 2019

2/10 Terrible

Jasmine, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV didn't work, room was v crappy

Don't book this hotel. TV didn't work and staff couldn't help. Wifi signal sucks. By far, our worse experience.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Good location

Good location
Stayed 2 nights in Jul 2017

4/10 Poor

FONG LIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Vinothini

Disliked: Cleanliness, property conditions & facilities, room comfort

Too small

Extremely small room w an extremely small bathroom where you can't even move. For that price, not worth it at all. Might as well fork out abit more & stay at City View. Cleanliness was ok. Can't stay for more than a night. Very near to Sunway Pyramid

6/10 Okay

Pei Ying, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Moi Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yee tat, Malaysia

Liked: Cleanliness, room comfort

Great

Great

4/10 Poor

Ieyra, penang

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No carpet or tiles. Not suitable for family

It was regular room size although I have booking for 3 adult and 1 child.

4/10 Poor

Kui Kong, Butterworth, Penang.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was give a wrong type of room which I have book. And found insect holding party in the room.

6/10 Okay

Jonathan, Singapore

Room can be improved but above average!

Very near to Subway Pyramid! Hotel room cleanliness can be further improved, lift facility in the hotel is good. Suitable for backpackers to stay over the nights to sleep and get going. Families who wins to stay over might want to reconsider getting bigger rooms if you have more than 4-6 pax. Above average!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the staff very helpful n friendly but they missed our booking that day n need to call the agent to verify the booking. place very narrow n unable to move freely. also noticed few bugs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triple Room Unfit for Paying Guest

We checked out from this hotel 30 minutes after arrival because we were appalled to discover the room was in such awful state with dirty bedsheets, saw at least 2 cockroaches roaming the bed and 2 spiders spewing web near the bed. The entire room and floor felt and looked dirty, no natural light and poorly ventilated obviously as it is windowless. The person manning the counter was rude and said we were the only unhappy customers among thousands monthly and since we did not book direct, we were not his customers. Big mistake for not reading reviews. Wasted 400 MYR as NO REFUND.

2/10 Terrible

Christine, JB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible condition with spider net and cockroach.

I will not stay at this hotel again. Poor room condition and reception.

4/10 Poor

ALVIN, MALAYSIA

Disliked: Cleanliness, staff & service, room comfort

JUST A BUDGET HOTEL DO NOT EXPECT MUCH..

YOU CAN HEAR SOUND FROM OUTSIDE THE ROOM EASILY. THE TV CANNOT SEE CLEAR IMAGE EVEN IS LCD TV . THERE IS THE ANTENNA PROBLEM.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con Hotel

From the app, display pic is another hotel, showing discount from RM500 to RM100, totally con!

6/10 Okay

Percy, singapore

Liked: Staff & service, property conditions & facilities, room comfort

Value for Money

Value for money if you're on a tight budget. Hotel staff is friendly and the location is good. Eateries easily accessible and less than 1 mins walk to Sunway Pyramid.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty, it smells smoke from the air conditioner every where, towels are found stains along with stains on carpet, wall paper ...can't say for one night !
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

SHAW LONG, 马来西亚，新山

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

相片与实际相差太大

一句话说完，非常的差。我本来是预定住三晚，可是我们第二天一早就check~out换去别的酒店了。