Novotel Kuala Lumpur City Centre

4.0 star property

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Photo gallery for Novotel Kuala Lumpur City Centre

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape.
Creator video - submitted by Alevtina Balvanovich
Bar (on property)
Lounge
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Novotel Kuala Lumpur City Centre

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Kuala Lumpur City Centre. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy, or facials at The Zen Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Pavilion Kuala Lumpur and 12 minutes by foot from Petronas Twin Towers
  • Airport shuttle service available for a fee
Novotel Kuala Lumpur City Centre offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Novotel Kuala Lumpur City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Kuala Lumpur City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 165 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 165 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Kuala Lumpur City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and convenient location
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Gurprit

Liked: Cleanliness
Very clean rooms and staff was amazing thank you Novotel Gary
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Very good atmosphere. All the staff members were amazing and room was very comfortable and clean.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good breakfast choices, convenient location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many attractions nearby.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Sipan

Liked: Cleanliness, staff & service, amenities
Perfect as always. The staff to the facility!
Stayed 1 night in Jan 2026
Verified

8/10 Good

YOSHIFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 4days Clean・Nice room・very convenient around the hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

SHARIFAH HANA BINTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super clean hotel.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Tarifur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Filtered water available. Nice comfortable king bed and pillows. Very helpful staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

MOHAN

Liked: Cleanliness, staff & service
The hotel has poor WiFi connectivity. The internet access frequently disconnects. I changed rooms three times. Internet access in the lounge is marginally better.
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location. The staff and rooms were excellent. Very clean and very good value for money.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if the hotel can provide one day breakfast free is perfect.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and the rooms are comfortable
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good srmtay, highly recommend
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Abdalaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel, Good Location, Nice Price.
Stayed 5 nights in May 2023
Verified

8/10 Good

SUNIL RAJ

Decent hotel to stay
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Miki

Liked: Cleanliness, amenities, property conditions & facilities
location is perfect!!
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Jo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible!

Located in city center, the hotel is super convenient and accessible to anywhere.
Stayed 3 nights in Aug 2025