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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Breakfast area
Premium bedding, down duvets, in-room safe, desk
Lift
Premium bedding, down duvets, in-room safe, desk
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 2

Room

  • Sleeps 2

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 4

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 4

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 4

Room

  • Sleeps 2

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 2

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 2

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down duvets, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Pan Pacific Serviced Suites Kuala Lumpur

Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Pan Pacific Serviced Suites Kuala Lumpur's great location. During your stay, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas, a full-service spa, and an outdoor pool are available. This luxury aparthotel has 210 apartments on 25 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a sitting area
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs, or body treatments at St. Gregory
  • Amenities include a meeting room, a car charging station, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MYR 6.6 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 248 reviews
Rating 8 - Good. 48 out of 248 reviews
Rating 6 - Okay. 10 out of 248 reviews
Rating 4 - Poor. 0 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Syed Imraan

Stayed 2 nights in Feb 2026

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Breakfast buffet was excellent. Location is great
Stayed 3 nights in Jan 2026

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and exceeded our expectations! Our stay at this hotel added to our desire to want to return to KL again!
Stayed 4 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2026

10/10 Excellent

Krishan, Lindfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location with helpful and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, amenities
Outstanding apartments- faultless. Incredible views, beautiful bedding, immaculately clean, superb gym.
Stayed 3 nights in Dec 2025

10/10 Excellent

ARABELLE, Bellevue

Stayed 5 nights in Dec 2025

10/10 Excellent

Victor

Stayed 4 nights in Dec 2025

10/10 Excellent

Nur

Travelled with family
Liked: Cleanliness, amenities
Clean room, friendly staff, convenient amenities.
Stayed 5 nights in Dec 2025

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price, room is spacious, very clean and quiet at night. Nice for vacation.
Stayed 3 nights in Nov 2025

10/10 Excellent

McKinley

Liked: Cleanliness, amenities
Excellent location
Stayed 1 night in Nov 2025

8/10 Good

Thi Tuong Vy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and walkable to shopping centres/restaurants
Stayed 3 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great suites.
Stayed 4 nights in Sep 2025

10/10 Excellent

Folasade

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Suneil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb location Surrounded by bars, restaurants and top quality shopping malls. The property is excellently maintained and luxurious. The pool is not heated and so a bit too cold, though you can use the pool next door. The breakfast was of a very good quality. The suite itself was spacious, with all you require in a modern hotel room.
Stayed 5 nights in Oct 2025

6/10 Okay

Ming, Yonkers

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness
The staff is friendly, the location is convenient, and the room is clean. However, the hot water needs to be waited for a while.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Loved our stay highly recommend ❤️ Staff were very helpful & friendly would stay here again absolutely loved it 💕close to shops .The room was immaculate..
Stayed 3 nights in Aug 2025

10/10 Excellent

eleanor

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Calvin

Liked: Cleanliness, room comfort

Second Time Staying and still loving it

Second time staying here. Every thing was great. The only thing that peeves me is that the TV is not syncing. The voice on the TV shows does not match the show. it seem to be a couple seconds slower. Also some channel like HBO voices does not even match up and has some weird sound. Other then that everything was good. The hotel even let me have a late check out at 2pm. Staffs were friendly and helpful too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucien De, Dawesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay I have to say. Check in was chaotic and should be improved. Hotel sent a basket of fruit as an apology. Staff excellent. Great area to stay. Would definitely return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025

8/10 Good

Yogeswar Lal

Stayed 1 night in Aug 2025

10/10 Excellent

Wei Ming, Singapore

Stayed 1 night in Jul 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel
Stayed 4 nights in Jul 2025