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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Premium bedding, down duvets, in-room safe, desk
Breakfast area
Exterior
Couples treatment room(s), body treatments, body scrubs, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down duvets, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 813 reviews
The price is €126
includes taxes & fees
4 Jan - 5 Jan 2026
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Pan Pacific Serviced Suites Kuala Lumpur's great location. During your stay, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas, a full-service spa, and an outdoor pool are available. This luxury aparthotel has 210 apartments on 25 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a sitting area
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs, or facials at St. Gregory
  • Amenities include a meeting room, a car charging station, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 217 reviews
Rating 8 - Good. 44 out of 217 reviews
Rating 6 - Okay. 9 out of 217 reviews
Rating 4 - Poor. 0 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

eleanor

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Calvin

Liked: Cleanliness, room comfort

Second Time Staying and still loving it

Second time staying here. Every thing was great. The only thing that peeves me is that the TV is not syncing. The voice on the TV shows does not match the show. it seem to be a couple seconds slower. Also some channel like HBO voices does not even match up and has some weird sound. Other then that everything was good. The hotel even let me have a late check out at 2pm. Staffs were friendly and helpful too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucien De, Dawesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay I have to say. Check in was chaotic and should be improved. Hotel sent a basket of fruit as an apology. Staff excellent. Great area to stay. Would definitely return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025

8/10 Good

Yogeswar Lal

Stayed 1 night in Aug 2025

10/10 Excellent

Wei Ming, Singapore

Stayed 1 night in Jul 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, room comfort
Front desk staff name Ummi is pleasant and always smile t
Stayed 3 nights in Jul 2025

10/10 Excellent

Riyaz

Travelled with family
Liked: Cleanliness, room comfort

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025

8/10 Good

ALEXANDER, Montreal

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, room comfort

3rd Stay and there will be more!

This is our 3rd stay here in Pan Pacific and we will definitely come back as the location is superb! Close to everything but far enough away from the busy streets just outside Pavilion Mall. Ms. Farah was amazing! So friendly and personable when she checked us in and also what a friendly smile to greet us at breakfast. The only thing that I could find that was the not so pleasant were the smells/odours that were the emanating from the drain from the bathroom floor. Occasionally it would clear up but it was there during our entire stay. I would suggest that the hotel conduct more frequent sanitising cleaning throughout their drainage system. Other than this the room was very clean and everything in great working order.
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Pan Pacific in KL was excellent, the facilities were very nice and the breakfast and bed were outstanding. I recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Li-Ling

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
We killed a cockroach on the 1st day n found more baby cockroaches on the table the next day. Not a very pleasant experience
Stayed 2 nights in Jul 2025

8/10 Good

RICHARD LEE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights here. Really nice modern rooms and friendly polite staff. Only bad thing is the wifi only puts out 30mbps. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Onel, Tamarac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Fast elevator. Good breakfast. It’s great have a washer and dryer in the room. Suites are great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wee

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jun Jie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Surendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jun 2025

8/10 Good

Calvin Mang Yau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

10/10 Excellent

Siew yen serene

Travelled with family
Liked: Cleanliness, room comfort
Our 4th checkin for 2 bedroom Deluxe. Their standard in facility, cleanliness and service are always maintained and always keep us on the best comfort. We will be back. Great location surrounding with lots of shopping, restaurants and including local food shop. 5min walk to MRT/LRT that bring to other part of KL conveniently
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, room comfort
Wonderful location! Great service and well kept property.
Stayed 2 nights in Jun 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025