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Grand Deluxe Oasis

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (City Oasis)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed (Urban)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Single Beds (Urban)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Urban)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (City Oasis)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Pavilion Hotel Kuala Lumpur Managed by Banyan Tree gets high marks from our customers. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.

  • Free WiFi
  • Enjoy Asian cuisine while dining at The Courtyard
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes on foot from Berjaya Times Square

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Everyone (1) Couples (1)
4 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Anders, General Manager

Dear Traveler, Thank you for staying in Pavilion Hotel and we look forward to your next visit in the future. Best regards, Anders General Manager

3 out of 5
Zuerst: Das Hotel kann man durchaus weiterempfehlen, man erwartet aber von einem Banyan Tree Hotel mehr. Tolle Lage, toller Pool. Man fühlt sich nicht "Willkommen"; keine Erfrischung beim Checkin. Man interessiert sich auch beim Checkout nicht, wie es einem gefallen hat. Frühstück: langweilig. Keine Hot Chocolate nur Kaffee oder Tee möglich. Säfte nicht frisch und mangelhafte Auswahl. Wenn man Frühstück ab 6:30 Uhr anbietet, sollte das Frühstück auch zu 100% fertig sein und nicht erst nach 7:00 Uhr. Mandelcroissants werden halbiert angeboten, beide Kaffeemaschinen nicht einsatzbereit, es fehlt Milch. Behälter mit Zuckerpapierabfall war nicht geleert und noch vom Vortag. Obstauswahl ist ein Witz. usw. Zimmerservice: nach Lust und Laune gibt es einen Abendservice. Creme-Spender war bei Zimmerbezug leer; ist eigentlich kein Problem, wenn wir aber den Spender aufdrehen reicht es nicht, dass er nur zugedreht wird, sollte auch mal aufgefüllt werden. Toilettenpapier nicht nachgelegt und sonst noch so Kleinigkeiten. Schublade mit Kaffee, Tea, Zucker usw. ohne Einsatz, einfach so reingelegt. Für ein 5 Sterne Hotel unwürdig. Kein Businessbereich in dem man mal einen Computer oder Drucker benutzen kann, muss ja nichts Großes sein.

Posted by on 1 Mar 2019

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About the Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Location 170 Jalan Bukit Bintang, Kuala Lumpur, 55100

Property Features

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 20451 square feet (1900 square metres) and includes conference space. The luxury Pavilion Hotel Kuala Lumpur Managed by Banyan Tree also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 325 guestrooms or units
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq. m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.7 km / 1.7 mi)
  • Metro station: Bukit Bintang Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Courtyard – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Jade Pavilion – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

The Cove – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 130 to 180 per person
  • Self-parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Hotel Kuala Lumpur Managed Banyan Tree
  • Pavilion Hotel Managed Banyan Tree
  • Pavilion Kuala Lumpur Managed Banyan Tree
  • Pavilion Managed Banyan Tree
  • Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
  • Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.