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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Exterior
Lobby
Outdoor pool, pool loungers
Bar (on property)
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, KLCC Park
    ‪9 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed (City Oasis)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (City Oasis)

8.8 out of 10
Excellent
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City Oasis)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (City Oasis)

9.4 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

9.2 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Courtyard Oasis)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (Courtyard Oasis)

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (City Oasis)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (City Oasis)

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Grand Oasis)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Grand Oasis)

9.0 out of 10
Wonderful
(4 reviews)
  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Oasis King Room

Premium bedding, down duvets, minibar, in-room safe

City Oasis King Room

  • Sleeps 2

View all photos for City Oasis Twin Room

Premium bedding, down duvets, minibar, in-room safe

City Oasis Twin Room

  • Sleeps 2

View all photos for Urban King Studio

Premium bedding, down duvets, minibar, in-room safe

Urban King Studio

  • Sleeps 2

View all photos for Urban Twin Studio

Premium bedding, down duvets, minibar, in-room safe

Urban Twin Studio

  • Sleeps 2

View all photos for Club City Oasis King Room

Premium bedding, down duvets, minibar, in-room safe

Club City Oasis King Room

  • Sleeps 2

View all photos for Club City Oasis Twin Room

Premium bedding, down duvets, minibar, in-room safe

Club City Oasis Twin Room

  • Sleeps 2

View all photos for Courtyard Oasis King Room

Premium bedding, down duvets, minibar, in-room safe

Courtyard Oasis King Room

  • Sleeps 2

View all photos for Courtyard Oasis Twin Room

Premium bedding, down duvets, minibar, in-room safe

Courtyard Oasis Twin Room

  • Sleeps 2

View all photos for Grand Deluxe Oasis

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe Oasis

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

Premium bedding, down duvets, minibar, in-room safe

Club Grand Deluxe Oasis

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis Room (with Bathtub)

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for Club Grand Deluxe Oasis Room (with Bathtub)

Premium bedding, down duvets, minibar, in-room safe

Club Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for City Oasis Room

Premium bedding, down duvets, minibar, in-room safe

City Oasis Room

  • Sleeps 2

View all photos for Courtyard Oasis Room

Premium bedding, down duvets, minibar, in-room safe

Courtyard Oasis Room

  • Sleeps 2

View all photos for Club City Oasis Room

Premium bedding, down duvets, minibar, in-room safe

Club City Oasis Room

  • Sleeps 2

View all photos for Club Grand Oasis Room

Premium bedding, down duvets, minibar, in-room safe

Club Grand Oasis Room

  • Sleeps 2

View all photos for Urban Suite

Premium bedding, down duvets, minibar, in-room safe

Urban Suite

  • Sleeps 2

View all photos for Pavilion Suite

Premium bedding, down duvets, minibar, in-room safe

Pavilion Suite

  • Sleeps 2

View all photos for Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for Urban Studio

Premium bedding, down duvets, minibar, in-room safe

Urban Studio

  • Sleeps 2

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury hotel with 2 restaurants, 4-minute walk to Pavilion Kuala Lumpur
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The shopping around Pavilion Hotel Kuala Lumpur Managed by Banyan Tree gets high marks from our customers. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Courtyard
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 15 minutes by foot from KLCC Park
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. The luxury Pavilion Hotel Kuala Lumpur Managed by Banyan Tree also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 836 reviews
Rating 8 - Good. 190 out of 836 reviews
Rating 6 - Okay. 50 out of 836 reviews
Rating 4 - Poor. 13 out of 836 reviews
Rating 2 - Terrible. 8 out of 836 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Sujatha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was not cold.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nghiem

Stayed 4 nights in Oct 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities
Top notch service and facility. Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Clean & smart hotel with excellent staff who work very hard.
Stayed 4 nights in Oct 2025

10/10 Excellent

Moselle

Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025

10/10 Excellent

Suraiya Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay at Pavilion Hotel KL. Staff were polite, welcoming and very helpful. The rooms were comfortable and clean. The location was wonderful. It was connected to the Mall which makes it very convenient to shop and also offers dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2025

6/10 Okay

Tariq, Glenmore Park

Disliked: Property conditions & facilities
Breakfast had quite a few healthy options
Stayed 1 night in Oct 2025

10/10 Excellent

Chye Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

LAYTH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

ANAS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the heart of KL. Shopping mall attached to hotel. Lovely restaurants and pool area great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Siew Keng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Wei Fen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Average stay for Banyan Tree hotel

check in was slightly slow. The layout of the hotel was confusing as car drop off was at a different floor to check in reception, and there was no one at the L1M counter to assist where to go. Check in itself was slow, however check out was simple and fast. hotel breakfast spread was disappointing and quality of food was less than what i expected from banyan tree compared to my stay at other countries. there was also no service staff early in the morning at breakfast (6.30am) to order coffee. The room itself was acceptable and very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ning

Stayed 3 nights in Sep 2025

10/10 Excellent

Ay ni

Stayed 3 nights in Sep 2025

10/10 Excellent

Ming Quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!
Stayed 3 nights in Sep 2025

10/10 Excellent

Susanna

Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Good location, fairly quiet. Busy part of the town means you battle the traffic getting in and out.
Stayed 1 night in Aug 2025

10/10 Excellent

Dezhi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda, Santa Monica

Stayed 4 nights in Aug 2025

2/10 Terrible

Alwin

Stayed 2 nights in May 2025