Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

A modern hotel with a glass facade, signage for 'Prime Hotel', and a 'No Entry' sign visible.
An elevator with a wooden interior, marble walls, and a skylight.
A hotel corridor with doors on both sides, a sign indicating room number 206, and a red pillar in the center.
A hotel room with a bed, a nightstand, a window with curtains, and a view of greenery outside.
A hotel reception area with a red 'Welcome' carpet, a reception desk, a TV screen, and a seating area with a sofa and decorative plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
11 Jalan Barat, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Place, The Exchange TRX
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Deluxe Single Room, 1 Bedroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Queen Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Single Room

  • Sleeps 1
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Triple Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Prime Hotel

A 24-hour front desk, a garden, and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Prime Hotel offers 32 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

During your stay at Prime Hotel, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas.
  • Free WiFi
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square
Prime Hotel offers its guests a garden. Public spaces have free WiFi.

This 3-star Kuala Lumpur hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Prime Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YEW WENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and the surrounding restaurants and shopping are very convenient.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

SHAILEND

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room and ensuite are compact, modern and clean. NEGATIVES: 1) The shower is positioned almost right above the toilet, so the toilet ends up covered with water when you shower. 2) The pillowcases and towels had brown stains on them, even though they smelled clean and had obviously been washed. The towel was fraying, it was old and neds replacing.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yu Win

Liked: Amenities
Convenient and central location but the bed cleanliness is kinda bad
Stayed 3 nights in Dec 2023
Verified

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best short stay layovers

Very small rooms and all inclusive small asian style bathroom. First night room with no window felt like sleeping in a pine box. Window room is a must as it added more tranquility and felt larger due to natural light. Staff and Reception were the top assets of the Hotel. Friendly and very service oriented. Good place for short stays with minimal baggage. Great location and short walk to multiple malls.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Sofiah Nadhirah Binti Zainuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room in Prime Hotel didn’t secure with no unlock in door
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Luke

Liked: Staff & service
Disliked: Room comfort

Service was good.. but the stay was disappointing

When I arrived, it was preyer time so I had to wait 5 minutes to be served. This was not a problem and another worker served me water in the mean time, just a heads up for those arriving from long flights. The room was relatively nice and spacious… however the whole time I stayed… there was one major issue… the walls are paper thin and there is nothing under the doors to stop sound traveling, hence you can hear a phone conversation from the other end of the hall way… and unfortunately as we know in Asia it’s every man for themselves… so no one respects quiet time…. Noise all night every night. I ended up staying out late for two nights of my 4 night stay due to this reason… last night there was an alarm that went off in the floor above me… possibly someone smoking… I went down and told staff and they fixed this rather quickly… overall for the price it is ok, however I would personally like to stay somewhere a little more sound proof and with rules regarding noise after 11:30… oh and once again not an issue for me… but if you want to bring alcohol into the hotel… that’s not allowed (just a heads up).
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Takafumi

Stayed 1 night in Dec 2024
Verified

8/10 Good

Hui Min

Stayed 1 night in Mar 2024
Verified

8/10 Good

Kenneth

Stayed 1 night in Nov 2023
Verified

8/10 Good

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019