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Grand Mercure Kuala Lumpur Bukit Bintang

Property class: 5 and above

Choose dates to view prices

Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

A high-rise hotel with a grid of balconies, a prominent "Grand Mercure" sign, and a modern architectural design.
A spacious lobby with a travel desk, seating area, and a reception desk.
A modern restaurant interior with seating, a kitchen area, and a patterned floor.
A high-rise hotel with a grid of balconies, a rooftop pool, and the name 'Grand Mercure' on the facade.
A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room with 1 king size bed

A modern hotel room with a large bed, a desk, a chair, and a bench.

Deluxe Room with 1 king size bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room with 1 king-size bed

A modern hotel room with a large bed, a bedside table, a wardrobe, and a wall with a geometric pattern.

Executive Room with 1 king-size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room with 2 single beds

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a nightstand, a lamp, and a decorative wall panel.

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room with 2 single beds

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Grand Mercure Kuala Lumpur Bukit Bintang

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and a children's pool.
Grand Mercure Kuala Lumpur Bukit Bintang offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Grand Mercure Kuala Lumpur Bukit Bintang. During your stay, you're just a quick walk from Jalan Alor. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Jalan Alor and 12 minutes by foot from Petaling Street Market
Grand Mercure Kuala Lumpur Bukit Bintang offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grand Mercure Kuala Lumpur Bukit Bintang. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Agarwood Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • Agarwood Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 48 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 132 out of 303 reviews
Rating 8 - Good. 101 out of 303 reviews
Rating 6 - Okay. 40 out of 303 reviews
Rating 4 - Poor. 17 out of 303 reviews
Rating 2 - Terrible. 13 out of 303 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sze Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Marzuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment, ambience & service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Hoa Chanh

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Reiciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel, conveniently located to food, shops and transport
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hotel is clean.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Wai Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Latifah Bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and room service. Fantastic breakfast.
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable and comfortable hotel, will recommend friends to stay 😊
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Gia at check in was so helpful and nice!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the location is very convenient. Can access to lots of popular places especially the triangle area.
Stayed 1 night in Aug 2022