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Swiss Hotel Kuala Lumpur

3.0 star property

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Photo gallery for Swiss Hotel Kuala Lumpur

Deluxe Queen Room With City View
Premium bedding, Select Comfort beds, desk, blackout curtains
Hallway
Shower, rainfall showerhead, free toiletries, bidet
Reception

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
No 12 Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100
  • Place, Merdeka Square
    ‪3 min walk‬
  • Place, Sultan Abdul Samad Building
    ‪3 min walk‬
  • Place, Petaling Street Market
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Queen Room With City View

Deluxe Queen Room With City View

Deluxe Queen Room With City View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room With City View

Deluxe Family Room With City View

Deluxe Family Room With City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Family Room With KL Tower View

Premium Family Room With KL Tower View | City view

Premium Family Room With KL Tower View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Super Single Room With Merdeka View

Super Single Room With Merdeka View

Super Single Room With Merdeka View

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Swiss Hotel Kuala Lumpur

This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Swiss Hotel Kuala Lumpur offers 115 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Swiss Hotel Kuala Lumpur, you're connected to a shopping center and just a quick walk from Masjid India. Free WiFi in public areas, dry cleaning service, and concierge services are available.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 12 minutes by foot from Petaling Street Market and a 3-minute drive from Pavilion Kuala Lumpur
Swiss Hotel Kuala Lumpur offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Swiss Hotel Kuala Lumpur also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Kuala Lumpur hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 18 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Hotel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 53.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 18 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Swiss Hotel
Swiss Hotel Kuala Lumpur Hotel
Swiss Hotel Kuala Lumpur Kuala Lumpur
Swiss Hotel Kuala Lumpur Hotel Kuala Lumpur

Swiss Hotel Kuala Lumpur Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 16 out of 47 reviews
Rating 4 - Poor. 7 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

OMAR

Shops nearby
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness
Staff are helpful. Extra 10 MR tax a night add to the room
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Staff is friendly. Its very noisy outside the hotel, I booked four nights but checked out after two, couldn’t sleep at all the secound night because of the bikes racing around the hotel in the middle of the night
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

TOSHIO

Disliked: Staff & service, room comfort
前回は良い部屋でしたが、今回は外れでした
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The receptionist is helpful and friendly. However the elevator is too old and guests are freely smoke inside the room which spread out to walking space.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Cleanliness

Improve the quality of cleaning. Floor, toilet and towel not really clean.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & comfort zone. ...........
Stayed 1 night in May 2019
Verified

6/10 Okay

Rafi

I don't like about cleanies
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is neat and clean, my only caveat is the rooms are too small and without windows it feels like you are in a bird box.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Noriyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

預かり金　返せ

ホテルチェックイン時　20リンギ　預かり金　渡しましたが チェックアウト　返却　されなく　なぜでしょう　何度か　返却　確認しましたが　戻らないとのこと　　何も　していないので　もどってくるのでは、　　英語が　堪能でないので　仕方なく　チェックアウト　次の旅行始めました。
Verified

6/10 Okay

ummi

Liked: Cleanliness, staff & service

selalu mginap di sini ..dekat dgn sgala kemudahan.

harap dapat mnikmati kmudahan n keselesaan yg makin terbaru di sini
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Limited parking (hotel only provide 4 parking lots). This is difficult to find parking nearby. Front desk staffs are not friendly. There are bad ordor in the room due to bad maintain of carpet and bed sheet. The room is not completed with basic equipment.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

TAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old hotel with old facilities.

Not so good.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Teh Wai Fun

Liked: Staff & service
Disliked: Room comfort

Avoid this hotel during weekend.

Reasonable price, who want to stay peacefully during weekend please avoid this hotel. Because the room partition is too weak, can hear the exhausted pipe sound clearly during midnight due to too many rempit at Dataran Merdeka.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

MUHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bagus

Bilik yg sesuai. Bersih & selesa. Akan menginap lagi disini. Cuma x boleh merokok
Stayed 1 night in Sep 2017
Verified

6/10 Okay

sha

not for family..

i was arrived at 4am, theres no parking hotel so i have to park at paid parking lucky it was beside there but cost 8 ringgit untill 7.00 am .i ask for the breakfast but the staff say my booking is without breakfast .so i have to printscreen my booking and showed to him to proof that as i made the booking it say the breakfast was include .so after he check it i ve given the breakfast voucher but then the restaurant is not in the hotel.i have to cross the road and find the president restaurant which is actually mamak's rsrnt. omg.. not worth it for the hundred and twenty plus for per room/night.i ask for the housekeeping in the morning when i went out and when i return back at 4 pm ,unfortunately they dont make it. i ask it take very long time .
Verified

8/10 Good

Saiful Adli

Liked: Cleanliness, property conditions & facilities, room comfort

baik

Hotel yang selesa
Verified

2/10 Terrible

Aseem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is Zero stars possible?

Worst hotel I have EVER stayed at. This is not hyperbole. Here is my list of grievances: 1) Swarm of red ants in the room 2) Tiny rooms 3) Tiny bathrooms 4) Horrible WiFi - it was either not working, or even when it was, it was super slow. 5) Food at restaurant = terrible 6) Worst of all, when we needed a cab to go to the bus depot, we asked the front desk if they could call a cab for us - they said no!! What kind of a hotel does that? I'm glad we only stayed here one night - it was a complete dump, most of the staff was rude, and the food was bad. Avoid this hotel.
Verified

8/10 Good

ezuan dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

nice...
Verified

10/10 Excellent

ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地理位置不错

房间太小，床不够干净。就是外面很热闹，地理位置很好。
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dåligt avlopp
Verified

8/10 Good

nao

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

tiny rooms, great staff

staff couldn't be more helpful..... posted our mailing helped with luggage, found safe place for bikes. great service.the room was however very small. beds very comfy.
Verified

6/10 Okay

Azeman

Liked: Cleanliness, staff & service

Recommended for low budget travellers & backpacker

Confortable & really worth for a short stayed.
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

ビジネスホテルにはお勧めだが、家族旅行には不向きでは？

掃除はきちんとされているが、部屋には冷蔵庫が無い。 外は暑いので冷蔵庫は必須アイテムでは？ 只今、改装工事中で雑然としている。 駅に近く便利ではある。
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Bilik bersih, layanan sederhana cuma keadaan hotel yang sedang diubahsuai menjadikan hotel ini agak tidak berapa selesa. Walau bagaimanapun jika hotel ini siap diubahsuai hotel ini memang sesuai untuk tempahan pengunjung yang memerlukan 'burjet hotel'