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THE FACE Style Hotel

4.0 star property

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Photo gallery for THE FACE Style Hotel

Outdoor pool
Exterior
Reception
Three Bedroom Deluxe
Three Bedroom Deluxe | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪14 min walk‬
  • Place, KLCC Park
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior King

Premium bedding, down duvets, in-room safe, desk

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Premier King

Junior Premier King

Junior Premier King

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King

Premier King

Premier King

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, desk

Deluxe King

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Deluxe

Premium bedding, down duvets, in-room safe, desk

Executive Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Deluxe City View

Executive Deluxe City View

Executive Deluxe City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Premier King

Premium bedding, down duvets, in-room safe, desk

Grand Premier King

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Superior

One Bedroom Superior

One Bedroom Superior

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Superior

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and framed pictures on the wall.

Two Bedroom Superior

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe

Two Bedroom Deluxe

Two Bedroom Deluxe

  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Three Bedroom Deluxe

Three Bedroom Deluxe

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Premier King

Premium bedding, down duvets, in-room safe, desk

Grand Premier King

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Superior

Premium bedding, down duvets, in-room safe, desk

One Bedroom Superior

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe

Premium bedding, down duvets, in-room safe, desk

Two Bedroom Deluxe

  • Sleeps 4
  • Free Wi-Fi

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About this property

THE FACE Style Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, valet parking, a children's pool, and concierge services are onsite. Change of towels is available on request.
THE FACE Style Hotel offers 385 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
During your stay at THE FACE Style Hotel, you're just a quick walk from Kuala Lumpur Forest Eco Park. Features include free self parking, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 15 minutes by foot from Petronas Twin Towers and a 2-minute drive from Suria KLCC Shopping Centre
There's a restaurant on site. THE FACE Style Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. The business-friendly THE FACE Style Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
THE FACE Style Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free secured, covered self parking on site
  • Secured, uncovered valet parking on site (MYR 50 per day; includes in/out privileges)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 55 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 110.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 30 for children
  • Uncovered valet parking fee: MYR 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1351705-U
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Face Style
THE FACE Style
THE FACE Style Hotel Hotel
THE FACE Style Hotel Kuala Lumpur
THE FACE Style Hotel Hotel Kuala Lumpur

THE FACE Style Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 11 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 5 out of 109 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and an amazing pool
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very impressive Great price for what it is The hotel was exceptionally busy so the foyer and breakfast were quite chaotic
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Anine

Liked: Cleanliness, amenities
Nice, but you need to take grab everywhere you go
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Navneet

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff also came when required. Breakfast was great!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The 2 bedroom apartment was fantastic. I only wish we stayed longer.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor and excellent restaurant
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities
Very professional and efficient!!! Best hotel!!!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bevis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful Swimming pool is gorgeous
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Chin Jau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy location.

Enjoyed our 9 nights stay.
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby and comfy room.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

rikko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, extraordinary view, fantastic swimming pool.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Pool am Dach :)
Stayed 3 nights in Nov 2024
Verified

8/10 Good

JINZHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
Stayed 19 nights in Apr 2023
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, All are new and clean. Best swimming pool with views
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Wagih G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to walk for food

A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Mavinder

Liked: Cleanliness, property conditions & facilities
Property was good but service was lacking. Lobby was always packed and staff were a little inexperienced. Rooms were big and clean. Lifts were an issue as we had to wait at least 4nto 5 mins for a lift to go down and tge pool area on level 51 was beautiful but packed at all times and the water was a litle cloudy. Overall a good stay but just need a little management improvements
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Yana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don't expect luxury service

Beautiful room but service was horrible. Meant to be luxury hotel but no one offered to take our bags, room service was cash only (?!), they demand a room inspection before you leave even though you put down a deposit. Hotel lobby was chaos and doesn't give the atmosphere of 5 stars, the lifts are really slow.
Stayed 2 nights in Jul 2025