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The Colony & The Luxe, Kuala Lumpur by Canopy Lives

4.0 star property

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Photo gallery for The Colony & The Luxe, Kuala Lumpur by Canopy Lives

Outdoor pool
Presidential Apartment | Living area
Presidential Apartment | In-room dining
In-room dining
Penthouse Apartment | Deep-soaking bathtub

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Jalan Dewan Sultan Sulaiman, Kuala Lumpur, 50300
  • Place, Masjid Jamek Kampung Bahru Mosque
    ‪7 min walk‬
  • Place, Sunway Putra Mall
    ‪15 min walk‬
  • Place, Petronas Twin Towers
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪64 min drive‬

Room options

View all photos for Signature Studio

Signature Studio

Signature Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • City view
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio

Superior Studio

Superior Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio

Premium bedding, desk, iron/ironing board, free WiFi

Junior Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

  • City view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Studio

View from room

Executive Studio

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Apartment

Presidential Apartment

Presidential Apartment

  • City view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Suite

  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Balcony view

Deluxe Apartment

  • City view
  • 104 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Penthouse Studio Suite

Penthouse Studio Suite

Penthouse Studio Suite

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse One Bedroom Suite

Premium bedding, desk, iron/ironing board, free WiFi

Penthouse One Bedroom Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Suite (No Parking)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Queen Suite (No Parking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Suite

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe One Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite

Premium bedding, desk, iron/ironing board, free WiFi

Executive One Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Colony & The Luxe, Kuala Lumpur by Canopy Lives

An outdoor pool, a fitness center, and self parking are available at this smoke-free apartment building. Each apartment provides 2 bathrooms and a washer/dryer, plus a kitchen and a Smart TV with cable channels. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee.
The Colony & The Luxe, Kuala Lumpur by Canopy Lives offers 18 air-conditioned accommodations with washers/dryers and bathrobes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
During your stay at The Colony & The Luxe, Kuala Lumpur by Canopy Lives, you're just a quick walk from Masjid Jamek Kampung Bahru Mosque. Enjoy features like an outdoor pool, a gym, and self parking (surcharge). This upscale apartment building has 18 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Petronas Twin Towers and a few minutes from Pavilion Kuala Lumpur
The Colony & The Luxe, Kuala Lumpur by Canopy Lives offers its guests an outdoor pool and a fitness center. Parking is available for a fee.

This 4-star Kuala Lumpur apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Covered parking on site (MYR 13 per night)
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Electric kettle
  • Tea bags/instant coffee

Bedrooms

  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the city centre
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: MYR 80

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MYR 13 per night
  • Late check-out fee: MYR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Colony The Luxe by Five Senses
The Colony Luxe KLCC by Canopy Lives Five Senses
The Colony & The Luxe, Kuala Lumpur by Canopy Lives Apartment
The Colony & The Luxe, Kuala Lumpur by Canopy Lives Kuala Lumpur

The Colony & The Luxe, Kuala Lumpur by Canopy Lives Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 4 out of 16 reviews

8.4/10

Cleanliness

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edrie Georgiena

Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation was clean and comfortable, and I loved the view! The staff were also very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hung Ming

Liked: Cleanliness, amenities, property conditions & facilities, communication
Swimming pool with the best city night view. The room is clean and comfy. Staff at the reception counter was very efficient during the check in process.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

nadia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic accommodation, definitely recommend it. The check-in was quick and easy, making the whole experience very pleasant.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sakura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and ambience
Stayed 1 night in May 2023
Verified

10/10 Excellent

aaron cheah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall experience was awesome and smooth, starting from checking in process and towards entering the unit. All was just nice. Glad to see that they are improving on all aspect of the unit which gives us the guests a memorable experience. thank you so much.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room, easy check in process
Stayed 1 night in May 2025
Verified

6/10 Okay

Hattan

Liked: Cleanliness

Good for family

Good for family.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Dr. Greg

Disliked: Cleanliness, room comfort, communication

TERRIBLE TERRIBLE TERRIBLE

Terrible location, terrible communication, terrible signage and checkin process. Do not book here.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Rabiatul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good experience. Checking in was super smooth.good room. The corridors are dirty which supposed to be taken care of the building maintenance people which not from the Five Sense parties. Need to address to the buiding management.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Andrew

Liked: Cleanliness, room comfort
Disliked: Communication

Nice room, no views, bad wifi, comms & elevators

Wifi wasn't good and strangely only worked on my phone and didn't show at all on laptop. Messaged them a few times about it and they didn't reply at all. .had other communication issues before check in too, language barrier and misunderstandings, not ideal. Elevators were terrible. 2 out of 4 working and they went straight past the floor often and didn't stop. Took a very long time to enter and exit
Stayed 2 nights in May 2023
Verified

2/10 Terrible

De No

Liked: Cleanliness, room comfort
Disliked: Communication

The worst booking on Hotels.com

One of the worst bookings I've made on Hotels.com. On the confirmation received it says counter is open from 10am to 9pm. There is NO COUNTER for this property. Check in is at 3pm which is normal for most properties, but there is NO ONE available on hand to let you know. Just a security guard at a kiosk, asking me to call my agent which I've booked with. The phone number listed on this property is wrong as well, it re-directs to Germany. The entire lobby of this property smells like rubbish, and it doesn't go away. After that whole check-in fiasco, the check-out was equally bad. I told the check-in staff that I was leaving at 10-ish in the morning (knowing there isn't a counter for this property at the lobby). I texted them in advance for checkout, no response. I headed down, no one there of course. I ended up waiting for 30 minutes for one of their staff to wake up, take a shower, then come down and looked at me with a grumpy face. No "I'm sorry" at all. I would definitely never ever stay at any "Five Senses" Malaysia property ever again, neither should anyone as there are so many competitive and better places out there.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Moreno

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
La struttura è molto bella direi eccellente per la posizione molto tranquilla, piscina fantastica! Camera grande e spaziosa con vista mare, pulizia ottima! Va solo un po migliorata la comunicazione con il personale della reception sembra che non capiscano inglese!! Ma tutto sommato un soggiorno più che fantastico!!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente me encantó el hotel y limpio
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sharipah Mastura

Liked: Cleanliness, room comfort, communication
Penginapan sgt menarik tp bersedia untuk byr parking kenderaan dgn harga yg tinggi
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

ALEXIS

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Mats

Stayed 2 nights in Jun 2023