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The Ritz-Carlton, Kuala Lumpur

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Photo gallery for The Ritz-Carlton, Kuala Lumpur

A spacious lobby with marble flooring, a reception desk, and a large floral arrangement.
A spacious lobby with a piano, seating area, and a bar with a wine display.
A swimming pool with lounge chairs and tropical plants.
The entrance of The Ritz-Carlton Club with a marble facade, a lit wall lantern, and a potted tree.
A modern restaurant with a bar area, chefs preparing food, and a person walking by.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

A hotel dining area with a round table, chairs, and a chandelier.

Suite, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 212 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a mirror.

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed

A hotel room with two beds, a desk, and a chair.

Deluxe Room, 1 Single Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a large bed, bedside table, lamp, and a mirror.

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 4 Bedrooms, Non Smoking

A hotel room with a large bed, two armchairs, a desk with a mirror, and a small table.

Suite, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a mirror.

Junior Suite, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

A spacious living room with a sofa, armchairs, a coffee table, and a dining area with a chandelier.

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 175 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Ritz-Carlton, Kuala Lumpur

This smoke-free hotel features an outdoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Kuala Lumpur. During your stay, you'll be connected to a shopping center, and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Li Yen
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages, or aromatherapy at Spa Village
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests speak favorably about the overall condition of the property and the proximity to shopping
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 9 minutes by foot from Berjaya Times Square
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
The Patisserie - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge - This lobby lounge serves lunch and light fare. Open daily.
The Library - This fine-dining restaurant serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for dining and shopping options near walking distance.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was delightful and great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in central downtown location. very good customer service and spacious, relaxing room environment. I can definitely recommend this hotel for both business travellers as well as holiday makers.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

DUANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible staff, facilites and club lounge. Great area as well, so much to see and do.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Titel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, friendly, exceptionally situated in town.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful hotel, and a great stay overall. Everything from the ambiance to the comfort made the experience truly enjoyable. Highly recommended!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Silviya

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, very good service. You feel the luxury vibe.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Minh

Liked: Cleanliness, amenities
Wonderful staff and excellent services.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Room was well decorated and clean , staff courteous
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Pamela

Clean rooms, great facilities, customer care staff excellent. Housekeeping great
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Service at check in desk very good as well as the concierge service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

HEMANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Kim Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, highly recommended.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Su Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were friendly and efficient
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Samad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Pavilion shops and great breakfast.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Kartikumar

Liked: Cleanliness, amenities, property conditions & facilities
Great location great service great people
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Really nice amenities. Wonderful stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ker Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location which is not on the main road which is crowded and noisy
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, service is excellent.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staffs
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
It is an awesome hotel and will stay again if i visit Kuala Lumpur near future
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Gagandeep

Liked: Cleanliness, property conditions & facilities
Close to petronas towers and high end designer shopping
Stayed 1 night in Nov 2025