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The Urban Haven at Star Suite KLCC

4.5 star property

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Photo gallery for The Urban Haven at Star Suite KLCC

Private beach
City view
View from room
Restaurant
56-inch LED TV with digital channels, ping pong

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1 Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50350
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, City View

City view

Standard Apartment, 1 Bedroom, City View

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment, 2 Bedrooms, City View

56-inch LED TV with digital channels, ping pong

Exclusive Apartment, 2 Bedrooms, City View

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, City View

Select Comfort beds, in-room safe, soundproofing, iron/ironing board

Luxury Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 3 Bedrooms, City View

City view

Royal Apartment, 3 Bedrooms, City View

  • City view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

The Urban Haven at Star Suite KLCC

2 restaurants, 3 outdoor pools, and a private beach are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available on request.
The Urban Haven at Star Suite KLCC offers 50 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. Beds feature Select Comfort mattresses. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 56-inch LED televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
During your stay at The Urban Haven at Star Suite KLCC, you're just a quick walk from Petronas Twin Towers. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools. This luxury apartment building has 50 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a Select Comfort bed
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • The 2 restaurants, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a private beach and a gym
  • Within a 10-minute walk of Petronas Twin Towers and KLCC Park
A private beach is featured. As a guest of The Urban Haven at Star Suite KLCC, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

You'll find a business center on site. Self parking is free.

This 4.5-star Kuala Lumpur apartment is smoke free.

The Urban Haven at Star Suite KLCC has 2 restaurants on site.

Property amenities

Beach

  • On a private sandy beach

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven

Dining

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Dining table

Bedrooms

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 56-inch LED TV with digital channels
  • Games

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washing machine

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Free bottled water
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • In the mountains

Things to do

  • Children's pool
  • Gym
  • Shopping centre
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 buildings
  • 50 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Urban Haven at Star Suite KLCC

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: MYR 50 per day
  • Towels fee: MYR 50 per accommodation, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Urban Haven at Star Suite KLCC Apartment
The Urban Haven at Star Suite KLCC Kuala Lumpur
The Urban Haven at Star Suite KLCC Apartment Kuala Lumpur

The Urban Haven at Star Suite KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

8.4/10

Cleanliness

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

deidre

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was just as pictured. Centrally located with awesome views and two pools.
Stayed 7 nights in Feb 2025
Verified

2/10 Terrible

Ferran

Probably the worst stay we ever had, they gave us a completely different room than we had booked.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Edward

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The apartment was dirty and the bed linen have cigarette burn, toilet was smelly, kitchen glass with mark also the glass all around the apartment
Stayed 7 nights in Mar 2025
Verified

2/10 Terrible

Pelwinderpal Singh

Disliked: Cleanliness, amenities, property conditions & facilities
Turned up at the property and the manager told me that there was a power failure and the room wasn’t fit for stay. He offered to give me a much cheaper room in another building across the road that had one room instead of 2. I refused and it was a big hassle to find another room last minute at 8pm at night. I strongly do not reccomend staying here unless you want to face uncertainty of turning up to your accommodation and being told it is unfit for stay. The manager’s name was super unhelpful. Didn’t turn up it person but rang me on WhatsApp when I was in the lobby to share the bad news.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Jan 2025