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Vortex KLCC Apartments

3.5 star property

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Photo gallery for Vortex KLCC Apartments

Outdoor pool
46-inch LCD TV with digital channels, TV
Front of property
46-inch LCD TV with digital channels, TV
2 bedrooms, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Kitchen

Explore the area

View in a map
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Convention Centre
    ‪7 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Tower

Family Apartment, 2 Bedrooms, Tower | Living area

Family Apartment, 2 Bedrooms, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool
Vortex Suites KLCC By BlackNest
  • Pool
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
4.0 out of 5, Very good, 31 reviews
The price is €34
includes taxes & fees
3 Mar - 4 Mar
Vortex Suites KLCC By BlackNest

About this property

Vortex KLCC Apartments

Hotel with an outdoor pool, 9-minute walk to Kuala Lumpur Convention Centre
Along with an outdoor pool, this smoke-free hotel has a fitness center and a sauna. WiFi in public areas is free. Additionally, self parking, express check-out, and multilingual staff assistance are onsite. Housekeeping is available on request.
Vortex KLCC Apartments offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 46-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Vortex KLCC Apartments, you're just a quick walk from Suria KLCC Shopping Centre. Free WiFi in public areas, an outdoor pool, and a gym are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff and an elevator
  • Onsite recreation includes a gym and a sauna
  • Within a 10-minute walk of Kuala Lumpur Convention Centre and Petronas Philharmonic Hall
  • Airport shuttle service available for a fee
Vortex KLCC Apartments offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Vortex KLCC Apartments also features multilingual staff, express check-out, and an elevator. Parking is available for a fee.

This 3.5-star Kuala Lumpur hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MYR 16 per day)
  • Limited on-site self parking

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Vortex KLCC Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 50 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 180 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: MYR 16 per day
  • Housekeeping fee: MYR 50 per day
  • Crib (infant bed) fee: MYR 50 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent
  • Facilities fee: MYR 20.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Vortex KLCC Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vortex KLCC Apartments Apartment Kuala Lumpur
Vortex KLCC Apartments Apartment
Vortex KLCC Apartments Kuala Lumpur
Vortex KLCC s
Vortex KLCC Apartments
Vortex KLCC Apartments By Soulasia Hotel
Vortex KLCC Apartments By Soulasia Kuala Lumpur
Vortex KLCC Apartments By Soulasia Hotel Kuala Lumpur

Vortex KLCC Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Firdaus

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Khoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, clean and well maintained.

My friend and I had a lovely 2 night stay at Vortex KLCC by SoulAsia. There are other operators running apartments in Vortex KLCC. We found this 2 bedroom unit by SoulAsia very clean and well Maintained. The kitchen has all the necessary equipment such as a full fridge, washing machine, stoce, microwave, water machine for a comfortable stay. The view of the city from the living room and bedrooms is gorgeous! Vortex KLCC is centrally located to major tourist sites like the Twin Towers, Suria KLCC and near eating spots. There is a 7 Eleven downstairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mozhgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the apartment we were in. The television has Netflix, YouTube and all the other apps. The metro station is very close and many places of interest such as the twin towers and a walking distance away. We are going to stay there again in March.
Stayed 6 nights in Feb 2025

6/10 Okay

JASON

Stayed 4 nights in Sep 2024

8/10 Good

Fernando

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Sheraz

Travelled with family
Disliked: Cleanliness, staff & service
This accommodation, although advertised as a hotel, is more akin to a private host setup, lacking a lobby or reception area. Contrary to the appealing images, the actual property disappoints, situated in an area close to Petronas Towers, which doesn't boast an attractive ambiance. The building and flats are infested with insects, including mosquitoes and numerous baby cockroaches, creating an uncomfortable environment. The beds are notably uncomfortable, adorned with aged linens, and the pillows are visibly dirty. Despite these drawbacks, the window offers a redeeming quality with a decent view. However, the noisy lift and the fact that access to the swimming pool area is not complimentary further detract from the overall experience. Additionally, the host's stance on room cleaning further diminishes the appeal of this accommodation. They explicitly stated that cleaning services come at an extra cost, refusing to clean the room unless payment is provided. This approach significantly detracts from the overall hospitality and convenience expected from a hotel suite establishment.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

family tour

The unit was clean, and the check-in/out was fast. The place is near Pavillion KL and Jalan Alor (walking distance).
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but inside the room & the kitchen area there were some cockroaches
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1)Have to paid for swimming pool entry RM20 which are not told in advance, will definitely not book this hotel again. 2)Shower at master room is very low pressure, can't even shower and the basin is choked, highlighted to staff but no action taken.
Stayed 4 nights in Feb 2020

6/10 Okay

Kel, NYC

Travelled with family, Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good location. Have to pay to use the gym, did not know about the cash deposit. Bathroom grouts have molds. Hallway stinks. No reception area for check-in.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kira, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice apartment..well maintained..no smoke smell.. very convenient..excellent location.. 5 min walk to suria klcc..
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud one n recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Safia Enaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

MohdMohe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and location very good near to KLLC and twins tower. also 7 eleven very close to aprtmentes
Stayed 5 nights in Jun 2019

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its very good. And the location near grom klcc and malls
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Gust need exocting fan in bathroom. And in fact the responses very quickly
Stayed 6 nights in May 2019

8/10 Good

Tatsu, Bandung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to famous shopping places. Would be better if slippers were provided.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Reasonable rates for budget seekers

Air is stale cause the windows can’t be opened. No fresh air and the room smell of smoke. Thankfully the apartment provides the necessary essentials. Location of the apartment is right within the traffic congestion area during peak periods. Waste of time travelling in and out of the apartment. Consider travelling out really early and returning really late. Has a 24 hour mini-mart on the ground level of the property. Carpark is badly designed, great for drivers who wants to test their skills. This property is suitable for families who has spare time for traffic jams and doesn’t mind to compromise on comfort for your trip.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Hanie

Fascinating apartment

The apartment was amazing, clean, tidy, with new furniture
Stayed 6 nights in Aug 2018

4/10 Poor

Eric

Disliked: Room comfort

Poor stay

High pitch noise from heater. Suspect pressure valve blowing dur to thermostat fault. Instructed check out time but the attendant was late by 30min. He was asleep.
Stayed 3 nights in Jun 2018

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spacious place in the perfect area

Great spacious place in the perfect area, in walking distance to everything, a market in the base floor and a small shop and pool on the 6th floor.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not impressed

Apartment was very basic. When we first arrived it smelled very musty and we were greeted by two cockroaches. The kitchen seemed clean enough, but I'm not sure I would ever want to actually cook in it. The description said that the apartment slept 6, but there were only two queen beds and a non-pull-out couch. It was okay for our kids, but would not have worked for adults. The exterior/entry of the building was quite dirty. There is a 7-11 on the main floor and there was a great deal of trash and a number of people smoking outside the entry. Oh, and my husband got stuck in the elevator for 10 full minutes at one point. Would not stay here again.
Stayed 1 night in Mar 2018