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Vortex Suite KLCC at Penguin Homes

3.0 star property

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Pool
Lobby
Pool
Fitness facility
Suite, 2 Bedrooms, City View | Living room

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Vortex Suite KLCC, 12, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

City Room, 1 Bedroom, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Vortex Suite KLCC at Penguin Homes

Apartment with a fitness center, 10-minute walk to Petronas Twin Towers
Along with a fitness center, this apartment building has self parking and a convenience store. Wired internet in public areas is free. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Vortex Suite KLCC at Penguin Homes offers 10 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the apartment include a fitness center.
During your stay at Vortex Suite KLCC at Penguin Homes, you're just a quick walk from Petronas Twin Towers. Enjoy features like free wired internet, plus a gym and self parking (surcharge). This comfortable apartment building has 10 apartments on 24 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a living room
  • Free WiFi
  • Self parking available for a fee
  • Amenities include convenience store and an elevator
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
As a guest of Vortex Suite KLCC at Penguin Homes, you'll find a fitness center, a convenience store, and an elevator. Public spaces have free wired Internet. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Parking on site (MYR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: MYR 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with cable channels

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Grocery/convenience store
  • Iron/ironing board
  • Limited housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • 24 floors

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 15 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Vortex Suite KLCC @ Penguin Homes Apartment Kuala Lumpur
Vortex Suite KLCC @ Penguin Homes Apartment
Vortex Suite KLCC @ Penguin Homes Kuala Lumpur
Vortex Suite KLCC Penguin s K
Vortex Suite KLCC @ Penguin Homes
Vortex Suite KLCC at Penguin Homes Apartment
Vortex Suite KLCC at Penguin Homes Kuala Lumpur
Vortex Suite KLCC at Penguin Homes Apartment Kuala Lumpur

Vortex Suite KLCC at Penguin Homes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 10 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Boon Kiat

Disliked: Staff & service
Stayed 4 nights in Mar 2018

8/10 Good

Shanese, Singapore

Liked: Room comfort
Disliked: Cleanliness

Convenient, however not the 'cleanest'.

The hotel was a convenient distance from Suria KLCC, which was where we heading towards majority of the days in KL. The overall atmosphere and comfort of the apartment was almost excellent, warm water from the showers that flowed almost instantly, good lighting, as well as spacious. We had a clogged toilet incident but after contacting the person in charge, someone was sent to help fix it. Much appreciated ! HOWEVER, we did have a problem with cleanliness. There were a lot of pre-existing chip bits and crumbs stuck in between the sofa. We also had an incident with a cockroach appearing from one of the bedroom, which resurfaced again two days later. While checking under the bed for the whereabouts of the cockroach, my room mate had discovered another creature (unknown) which was hiding in the floorboard. This is something that should be looked for hygienic reasons. Other than that, the overall experience has been amazing, and I would not mind staying back here :)
Stayed 4 nights in Dec 2017

8/10 Good

Chong Aik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet and Bed sheet very dirty.
Stayed 1 night in Nov 2017

8/10 Good

Chen Kei

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Albert, Melaka

Disliked: Staff & service

Unpleasant stay

Have to wait 30 minutes to check in because room is not clean up. After 30 minutes, we went up and the process is still ongoing. Living hall aircond dripping water. Bathroom have unpleasant smell.
Stayed 1 night in Jun 2017

8/10 Good

KOK SIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, fair price but still not perfect.

1.Though I rent the whole condo which with 2 queen bed and a sofa bed, at the end I only paid for 1 room with a single queen bed, they have to lock the other room. I gave the room for my wife and kids, enjoy the whole night on sofa "bed". 2.The TV box cannot function well without keyboard & mouse to operate since remote control has limitation. Too bad I didn't bring my laptop, the WiFi is working so great.
Stayed 1 night in Jun 2017

10/10 Excellent

Binx, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location close to KLCC SURIA

Everything is excellent! Clean, comfortable, accessible and simply the best!

8/10 Good

Hafizah, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Middle of a busy city

A good apartment to stay at. Nice ambience. Located near KLCC and The Pavilion. They have a washer and dryer. Parking was not good as we need to park from Level 7 onwards and per entry is RM10.

8/10 Good

alex teh, melaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good. except no free carpark. rm10 per day.

10/10 Excellent

Lie, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place. Near to almost anything

The stay was good. All are very accessible. Unit owner is very accommodating and nice as well as the staffs

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROOM WITH STRONG SMOKING SMELLS

3:45pm we arrived still unable check in... security guard asked us waited at swimming pool there with other 02 family same date check in. finally owner came but told us he waiting for the previous guest return key, ho dont have any spare key..... finally key returned , he told us room still cleaning, cant check in yet..... well almost 6pm finally we can check in, but cleaner still inside the house cleaning.... The owner name is Afendi

6/10 Okay

Rina, Johor

Liked: Cleanliness, room comfort

Town area & near Hard Rock Cafe KL

Nice place to stay. Comfort & clean. Suitable for senior citizen & family with young kids

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
although it written 3 bedroom, please becareful that 1 room there is without any DOOR!

4/10 Poor

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Vortex Suites Review

PROS: -Clean, tidy place -Very fast WiFi CONS: -Service was very unprofessional, the owner met us with a grumpy face and gave us a hard time for requesting what was promised on Hotels.com advert. -We stayed at a very low level, we couldn't enjoy the advertised view or even close -We had to move our own bags up and down, no trolley or bellman -The owner refused to provide the advertised free parking , i had to pay RM10 per use. We got the owners promise when we asked for a reimbursement yet he didn't show up on our checkout time -The TV had no cable or channels, we had to youtube everything and/or use our own digital media -Serious pluming problems, shower water flooded the entire unit and I had to flush it away using primal methods Conclusion: i could have got a room in the Concord nearby with the same amount of money per night. So sad i reserved and will never recommend anyone to go there.

8/10 Good

CHING YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wifi很棒。房間空間大，整潔，但是就可能比較難找。價格相宜。

值得一讚的應該就是wifi了，超級無敵快。然後我們住的是兩房一廳。地方倒是很大，有兩個廁所。然後很整潔。所有電器啊都有，適合4-5個人去住。不過他就是其實是別人類似住宅的地方，然後要打電話給一個人，然後他提示你去樓下信箱打密碼去拿鑰匙，就這裡比較麻煩，如果不趕時間那就沒關係。而且他不是酒店，所以沒有招牌，不是有朋友開車，語言不通可能就不怎麼好找？
Stayed 1 night in Sep 2017

8/10 Good

Sangkil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt, rymligt och centralt

Rymlig lägenhet, vi var 4 vuxna & 3 barn. Bra centralt läge. Det enda vi var besvikna över var att poolen och gymmet inte ingick, något som ej framgick i presentationen eller vid bokningen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合城市生活的你

很好！