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Smile Hotel Kumagaya

3.5 star property

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Photo gallery for Smile Hotel Kumagaya

A hotel reception area with a central pillar, seating area, and a reception desk.
A wooden door with a mirror and two white hangers.
A hotel room with two beds, a desk with a television, and a window with curtains.
A buffet setup with various food items in bowls and a salad bar with fresh vegetables.
A hotel entrance with a sign reading "Smile Hotel" and another sign in a foreign language.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-138 Tsukuba, Kumagaya, Saitama-ken, 360-0037
  • Place, Kumagaya Uchiwa Festival
    ‪3 min walk‬
  • Place, Kumagaya Arakawa Ryokuchi Park
    ‪12 min walk‬
  • Place, Yukoku-ji Temple
    ‪12 min walk‬

Room options

View all photos for Double Room - Smoking

A hotel room with a bed, a desk with a computer, and a chair.

Double Room - Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room - Non-Smoking

Desk, laptop workspace, blackout curtains

Double Room - Non-Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room - Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Twin Room - Smoking

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Double Bed, Non Smoking

A neatly made bed with a wooden headboard, a white pillow, and a folded towel.

Single Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom, Smoking

A neatly made bed with white and beige bedding, a wooden headboard, and a digital clock on the wall.

Double Room, 1 Bedroom, Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom, Non Smoking

A neatly made bed with white and beige bedding, a wooden headboard, and a digital clock on the wall.

Double Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk with a television, and a window with curtains.

Twin Room, 2 Single Beds, Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a television, and a window with curtains.

Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Double Bed, Smoking

A neatly made bed with a wooden headboard, a white pillow, and a folded towel.

Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Smile Hotel Kumagaya

A restaurant, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a meeting room, and dry cleaning are onsite.
Smile Hotel Kumagaya offers 138 accommodations with complimentary newspapers and bathrobes. This Kumagaya hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Smile Hotel Kumagaya, you're just a quick walk from Kumagaya Uchiwa Festival. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Japanese breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Within a 15-minute walk of Yukoku-ji Temple and Kumagaya Arakawa Ryokuchi Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. Smile Hotel Kumagaya also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy Japanese breakfast daily from 6:30 AM to 9:00 AM.
Smile Hotel Kumagaya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (JPY 700 per day)
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1100 per person
  • Uncovered self parking fee: JPY 700 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kumagaya
Kumagaya Hotel
Smile Hotel Kumagaya
Smile Kumagaya
Smile Hotel Kumagaya Hotel
Smile Hotel Kumagaya Kumagaya
Smile Hotel Kumagaya Hotel Kumagaya

Smile Hotel Kumagaya Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 101 reviews
Rating 8 - Good. 35 out of 101 reviews
Rating 6 - Okay. 38 out of 101 reviews
Rating 4 - Poor. 7 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Adarryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile at the Smile Hotel

The hotel is a nice, convenient walk from the station and restaurants and the staff are nice and friendly
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
Just needs some renewal in certain areas. Staff did their jobs and the room served its purpose. Room could use some small improvements.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, amenities
客室は清潔感があり綺麗でした。スタッフも丁寧に対応してくれました。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

ツトム

Liked: Cleanliness, amenities
丁寧でした。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

migeru

Liked: Cleanliness, staff & service, amenities
すごく良かったです
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ユキコ

Liked: Cleanliness, amenities, property conditions & facilities
全て素晴らしい
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

SUSUMU

駐車場の止められる台数が少ない
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service
良かった
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

KAORI

Disliked: Staff & service, property conditions & facilities
古い施設の割には清潔です。 他部屋の話し声が気になりました。
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

アキラ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧なフロントさんで良かったです。
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

次は泊まりません

壁が薄く隣からのいびきがうるさく寝られませんでした。次に、まだ冬なのに虫もいて最悪な気分になりました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Mikiya

Liked: Property conditions & facilities, room comfort
まぁ普通でした 新聞無料配布は素晴らしい
Stayed 1 night in Feb 2025
Verified review

8/10 Good

soscom

Liked: Staff & service

アメニティの充実を！

コーヒーや化粧水などのアメニティがほしい
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

マサキ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
シャワーの水圧が弱い
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Tomoharu

Liked: Staff & service, amenities, property conditions & facilities
宿泊費が安いのにもかかわらず立地条件と スタッフさんの対応の良さに◎です
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

RIKITO

Disliked: Cleanliness
扉が重い 空調が効かない部屋もある 喫煙部屋はとてもキツく、一泊したら身体中終わる シャワーも昔ながらの蛇口で湯水量調整するタイプで、ヘッド水圧もしょぼい
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Katsuya

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Takeaki

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
自転車で行った所、外のそこそこ遠い駐輪場に停めるか、カバーをかければ中に入れても良いという二択になる。悩んだ挙げ句、電車用の輪行袋を使用し中へ。やっと一息と思いきや、便器にヒビが入っており、水を流すと漏れる。もう何もしたく無かったが、自分が割ったとなる可能性を考え言うと部屋を交換してくれた。スタッフは頑張っていると思うが、設備の古さと立地の厳しさは如何ともし難い。
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

ノブエ

スタッフ様の対応は、良かったのですが、少し不便 でした。
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

tomonori

Liked: Staff & service
仕方ないかもですが施設設備が古かった。 水を出すのにかなり蛇口をひねらないと水が出ませんでした。お湯は普通でしたが、清掃係の方も水道はひねるので気がつくとは思いますが。 あとは問題ありませんでした。
Stayed 2 nights in May 2024
Verified review

8/10 Good

かずひろ

朝食は充実している。場所がいいので、よく使います。施設は古いです。
Stayed 1 night in May 2024
Verified review

10/10 Excellent

マミコ

Liked: Property conditions & facilities
過ごしやすい施設でした。 また利用したいです。
Stayed 1 night in May 2024
Verified review

8/10 Good

Naomi

Disliked: Cleanliness, property conditions & facilities
たまたまだけど、シャワーヘッドが緩いので、ちょっと交換した方が良いです。 あと、誰かいたのか？と思ってしまうような髪の毛がシャワーヘッドのところに絡んでいて、びっくりした ベッドは良く眠れました
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

ひろき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり休むことが出来ました。 ありがとうございました。
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

ユキノブ

接客が良かった
Stayed 1 night in Sep 2023