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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property

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Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Lounge
Property entrance
Front of property โ€“ evening/night
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803
  • Place, Sunroad Shinshigai Shopping Street
    โ€ช1 min walkโ€ฌ
  • Place, Sakura Machi Kumamoto
    โ€ช4 min walkโ€ฌ
  • Place, Kumamoto-jo Hall
    โ€ช6 min walkโ€ฌ
  • Airport, Kumamoto (KMJ)
    โ€ช29 min driveโ€ฌ

Room options

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for King Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use

In-room safe, blackout curtains, soundproofing, iron/ironing board

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

  • 30 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Private Spa Suite

Private Spa Suite

Private Spa Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Corner Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Twin Room, Non Smoking, (For 3 People Use)

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Hollywood Twin Room Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

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4.8 out of 5, Exceptional, 1,813 reviews
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THE BLOSSOM KUMAMOTO

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel with a full-service spa, near Kumamoto Castle
Along with a full-service spa, this smoke-free hotel has spa services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Private bathrooms are not ensuite and housekeeping is available on request.
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers 380 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with satellite channels.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at CANDEO HOTELS KUMAMOTO SHINSHIGAI. During your stay, you're just a quick walk from Sunroad Shinshigai Shopping Street. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at CANDEO HOTELS KUMAMOTO SHINSHIGAI.

This 3.5-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (64 centimetre high)
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 984 reviews
Rating 8 - Good. 213 out of 984 reviews
Rating 6 - Okay. 52 out of 984 reviews
Rating 4 - Poor. 19 out of 984 reviews
Rating 2 - Terrible. 13 out of 984 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHING HSUAN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Seong Cheol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

kayoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Oi Ling Annabella Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Thereโ€™s spa onsen in the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed
Stayed 3 nights in Sep 2025

10/10 Excellent

JUNG

Stayed 2 nights in Sep 2025

10/10 Excellent

DAIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

che chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Staff are very friendly and helpful !
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Tattoo people can visit the onsen late at night which is a +++++++
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond Gianco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to access and close to the shopping district with food and entertainment. Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

shing fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Satomi, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, and the location was excellent โ€” everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Stayed 1 night in Aug 2025

8/10 Good

YEOUNGCHAN

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel with modern facilities and a good breakfast (if youโ€™re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค.

๋Œ€์š•์žฅ์ด ํ•จ๊ป˜ ์žˆ๊ณ  ๋ฃธ ํฌ๊ธฐ๊ฐ€ ๋งค์šฐ ๋„“์–ด์„œ ๊ฐ€์กฑ ๋‹จ์œ„๋กœ ์—ฌํ–‰ํ•˜๊ธฐ ํŽธ๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค. ์ˆ™์†Œ ์œ„์น˜๋„ ๋งค์šฐ ์ข‹์€๊ณณ์— ์œ„์น˜ํ•ด ์‚ฌ์ฟ ๋ผ๋งˆ์น˜ ์œ„์ฃผ๋กœ ๊ตฌ๋งˆ๋ชจํ†  ์—ฌํ–‰ํ•˜๊ธฐ ์ข‹์•˜์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Jul 2025

8/10 Good

JAESEUG

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
ํ‚น๋ฃธ์—์„œ 3๋ฐ• ์ˆ™๋ฐ•ํ•˜์˜€์Šต๋‹ˆ๋‹ค. ์ผ๋ณธ๋‚ด ๋‹ค๋ฅธํ˜ธํ…”๋ณด๋‹ค ๋„“์€ํŽธ์ด๋ฉฐ ์ฒดํฌ์ธ์€ 12์ธต์—์„œ ํ•˜๊ณ  ์ฒดํฌ์•„์›ƒ์€ 1์ธต์— ํ‚ค๋ฐ˜๋‚ฉํ•จ์ด ์žˆ์–ด ๊ทธ๊ณณ์— ๋„ฃ์œผ๋ฉด ๋ฉ๋‹ˆ๋‹ค. ์‹์‚ฌ๋Š” 12์ธต์—์„œ ๋จน์Šต๋‹ˆ๋‹ค. ์Œ์‹์˜ ์ข…๋ฅ˜๊ฐ€ ๋งŽ์ด ์žˆ๋Š” ๊ฑด ์•„๋‹ˆ์ง€๋งŒ ๋ฐฅ๊ณผ ๋นต, ๊ณผ์ผ ๋“ฑ์ด ์žˆ์–ด ์—ฌ๋Ÿฌ๊ฐ€์ง€๋ฅผ ๋ง›๋ณผ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ฃผ์ฐจ๋Š” 12์‹œ๊ฐ„ ์ตœ๋Œ€ 1200์—”์œผ๋กœ ์ฃผ๋ณ€์— ๋งŽ์ด ์žˆ๋Š”๋ฐ ์ €ํฌ๋Š” ๊ทธ๋ƒฅ ํ˜ธํ…”์—์„œ 1300์—”์— ์ฃผ์ฐจํ•˜์˜€์Šต๋‹ˆ๋‹ค. ์žฅ์ ์€ ํ˜ธํ…”์€ ์˜คํ›„4์‹œ์— ์ฃผ์ฐจํ•˜๊ณ  ๋‹ค์Œ๋‚  9์‹œ์— ์ฐจ๋ฅผ ๋Œ๋ ค ๋ฐ›์•„๋„ 1300์—”์œผ๋กœ ๋™์ผํ•ฉ๋‹ˆ๋‹ค. ๋‹ค๋ฅธ ์ผ๋ฐ˜ ์ฃผ์ฐจ์žฅ์€ ์ตœ๋Œ€ 12์‹œ๊ฐ„์œผ๋กœ ์ดˆ๊ณผ๋˜๋Š” ๊ฒƒ์€ ์ฃผ์ฐจ๋น„๋ฅผ ์ถ”๊ฐ€๋กœ ๋‚ฉ๋ถ€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์ฃผ๋ณ€์— ๋จน๊ฑฐ๋ฆฌ๊ฐ€ ๋งŽ์•„ ๊ฑธ์–ด๋‹ค๋‹ˆ๋ฉด์„œ ์ข‹์€ ๊ณณ์„ ์ฐพ์•„ ๋จน์œผ๋ฉด ๋˜๊ธฐ ๋•Œ๋ฌธ์— ์ฐจ๋Š” ํ•„์š”์—†์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Jul 2025

8/10 Good

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having onsite self service laundry and an onsen are pluses!
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in Kumamoto

stayed here for 2 nights. excellent location in Kumamoto Shinshigai in the center of the nightlife area with lots of good restaurants and stores in close proximity. Slightly dated hotel. A walking distance from Kumamoto Castle and Josaien. The hotel amenities and breakfast is ok. They do have vending machines, coin laundry, ice dispenser and a microwave on certain floors. They also have an large public indoor and outdoor bath space and sauna for both men and women on the top floor. They have an automated car parking tower next to the hotel with staff assistance; there is a size limit for the car so you may want to check the sizes in advance. There are many coin car parking spaces nearby but will be full during weekend nights with many locals coming to this area for dinner.
Stayed 2 nights in Jul 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy, and the staff were excellent. Tattooed customers can use the onsen between 24:00 and 02:00 which was great. Room was ok, but paying for a corner room for a view and bring surrounded by buildings in close proximity made having windows pointless. Breakfast area too small and crowded.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chi Iong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Tsz Kwan

Stayed 2 nights in Jun 2025