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KKR Hotel Kumamoto

Property class: 3.5

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Photo gallery for KKR Hotel Kumamoto

A dining table with multiple wine glasses and a vase with flowers, set against a backdrop of a building and greenery.
A restaurant with a view of a traditional Japanese castle.
A hotel room with two beds, a desk, and a chair.
A modern hotel with a spacious entrance, multiple floors, and a well-lit facade.
A spacious lobby with a polished marble floor, a central decorative fountain, and glass doors leading to a reception area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Chuoku, Chibajomachi 3-31, Kumamoto, Kumamoto, 8600001
  • Place, Kumamoto City Hall
    ‪10 min walk‬
  • Place, Kumamoto Castle
    ‪13 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪42 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, desk, chair, and a television.

Single Room

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Castle View

A hotel room with two beds, a desk, and a chair.

Twin Room, Castle View

8.8 out of 10
Excellent
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, City View

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Twin Room, City View

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

View from property
Kumamoto Hotel Castle
Chuo Ward
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is €52
28 Sept - 29 Sept
Kumamoto Hotel Castle

About this property

KKR Hotel Kumamoto

2 restaurants, a 24-hour business center, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and wedding services are onsite.
KKR Hotel Kumamoto offers 54 accommodations with complimentary bottled water and slippers. LCD televisions come with pay movies. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The breakfast at KKR Hotel Kumamoto gets high marks from our customers. During your stay, you're just a quick walk from Kumamoto Castle. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Matsuri
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Kumamoto Castle and Kumamoto Prefectural Traditional Crafts Centre
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly KKR Hotel Kumamoto also features a vending machine, a hair salon, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Kumamoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Matsuri - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
LOTUS GARDEN - This restaurant serves lunch and dinner.
TEA LOUNGE CHIBAJYO - Onsite lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • LOTUS GARDEN
  • Matsuri
  • TEA LOUNGE CHIBAJYO

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

KKR Kumamoto
KKR Hotel Kumamoto Hotel
KKR Hotel Kumamoto Kumamoto
KKR Hotel Kumamoto Hotel Kumamoto

KKR Hotel Kumamoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Worth getting a room with the castle view.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Warren Michael

Liked: Staff & service, amenities
Fantastic position, make sure you get a room with a view of the castle. The night light up is beautiful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Close to Kumamoto castle, spacious room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hui-lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel with nice breakfast
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Hoon Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms and friendly staff but need to walk a bit to find dining places
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Yuria

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was facing Kumamoto castle and we loved the view
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice older hotel

We enjoyed our stay here. The location is great for visiting Kumamoto Castle but it is a little far from the main shopping and restaurants.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little old but evertthing else are great. Very close to the Kumamoto castle and good for morning jogging.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

fong ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the castle
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities
Loved the location of this hotel. Beautiful view of the castle. We were within walking distance of downtown but a little off the main street so it was a bit quieter. The hotel had a really nice traditional breakfast every morning. The staff was super helpful and polite. Very very helpful in finding things around Kumamoto. I really enjoyed my time in Kumamoto. Thank you KKR.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. View is wonderful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience and great views. the staff was very helpful and kind. close to shopping and lots of food, nice and easy walk everywhere. amazing hotel!!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location.

Very good location to visit Kumamoto Castle on foot, and fantastic view of Castle is also available from the room. Major commercial district Ginaza Touri is also located in walking distance.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent for Japanese and the Kumamoto castle’s view from the room and from the cafeteria for breakfast is gorgeous. This hotel is 5 min walk from city hall, shopping/restaurant area and bus and street train stations.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with a view of Kumamoto Castle. Polite service and appreciated the staff speaking English
Stayed 1 night in Sep 2024
Verified review

8/10 Good

CHUNG KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see Kumamoto Castle - Make sure to book a castle view room!! Great breakfast, and convenient location. Beautiful rooftop garden for amazing views.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

castle-view room was spectacular.

My family had a great stay in a castle-view room. It was spectacular! The location cannot get better, with major malls and restaurants less than 700 meters away. The staff was very courteous. What a refreshing change from all these unattended/automated hotels.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Yanzheng

Liked: Cleanliness, staff & service
Room is very old
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kok Fie Jeffrey

Liked: Cleanliness, staff & service, amenities
nice and quiet
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Sze Mei Viana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to the Kumamoto castle
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were very friendly to my husband and sister and I. The breakfast was delicious, I loved how I was able to have a wonderful Japanese traditional breakfast. It was also very convenient to walk to Kumamoto Castle. It was very quiet, spacious, clean, and I felt safe! I will be staying again!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Yee Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks right out at the castle. Walking across the street is the park and an incredible art museum. Shopping is in walking distance. The staff were so helpful. There are places to sit and relax. The bed was comfortable and the room clean.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, excellent service. Would recommend. A bit plain, but well worth the money.
Stayed 2 nights in Apr 2025