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Kumamoto Hotel Castle

4.0 star property

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Photo gallery for Kumamoto Hotel Castle

A person sitting on a mat outdoors with a traditional building in the background.
Suite Room with Tatami Area and Castle View Non Smoking | View from room
View from property
A bar area with a long counter, chairs, and a brick wall.
A modern hotel room with a sofa, armchair, and a flat-screen TV mounted on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Place, Kumamoto City Hall
    ‪4 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪12 min walk‬
  • Place, Kumamoto Castle
    ‪13 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Queen Double Room with City View Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Double Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

King Double Room with Castle View Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room with City View Non Smoking

View from room

Standard Twin Room with City View Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room with Castle View Non Smoking

Superior Twin Room with Castle View Non Smoking | View from room

Superior Twin Room with Castle View Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Corner Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Castle View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Castle View Non Smoking

View from room

Deluxe Twin Room with Castle View Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Double Room with City View Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King Twin Room with City View Non Smoking

A hotel room with two beds, a desk, and a chair.

Deluxe King Twin Room with City View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King Double Room with City View Non Smoking

A modern hotel room with a kitchenette, a sofa, a bed, and a small table.

Deluxe King Double Room with City View Non Smoking

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Double Room with City View Non Smoking

A modern hotel room with a sofa, armchair, and a flat-screen TV mounted on the wall.

Deluxe Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room Selected at Check-In (Non-Smoking)

Room Selected at Check-In (Non-Smoking) | Reception

Room Selected at Check-In (Non-Smoking)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room with Castle View Non Smoking

Executive Twin Room with Castle View Non Smoking | City view

Executive Twin Room with Castle View Non Smoking

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Junior Suite with Castle View Non Smoking

Executive Junior Suite with Castle View Non Smoking | View from room

Executive Junior Suite with Castle View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite with Castle View Non Smoking

Executive Suite with Castle View Non Smoking

Executive Suite with Castle View Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive King Suite with Castle View Non Smoking

Executive King Suite with Castle View Non Smoking | View from room

Executive King Suite with Castle View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Royal Suite with Castle View Non Smoking

Royal Suite with Castle View Non Smoking | View from room

Royal Suite with Castle View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room with Tatami Area with City View Non Smoking

Room with Tatami Area with City View Non Smoking | View from room

Room with Tatami Area with City View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Room with Tatami Area and Castle View Non Smoking

Suite Room with Tatami Area and Castle View Non Smoking

Suite Room with Tatami Area and Castle View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 3 Single Futons
  • Free Wi-Fi

View all photos for Comfort Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with City View Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Moderate Twin Room with City View Non Smoking

View from room

Moderate Twin Room with City View Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Single, City Side

In-room safe, individually decorated, individually furnished, desk

Comfort Single, City Side

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Corner Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Kumamoto Castle View

  • Sleeps 3
  • Free Wi-Fi

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About this property

Kumamoto Hotel Castle

This hotel features 3 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Kumamoto Hotel Castle. During your stay, you're just a quick walk from Kumamoto Castle. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Kumamoto City Hall and 6 minutes by foot from Kumamoto Castle
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Tour De Château - This restaurant serves dinner only.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
We were enjoyed this hotel good location, services staffs are very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shawnsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle view room is magical day and night!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chee Peng

Liked: Cleanliness, amenities, property conditions & facilities
Love the location of this business hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wai Him William

Liked: Cleanliness, staff & service, amenities
Excellent location for city centre and Kumamoto Castle and very good customer service, free parking for 2 nights. Overall comfortable stay and good location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Kumamoto Hotel Castle is superior.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mio

Liked: Cleanliness, amenities, property conditions & facilities
It was very easy and room was ver clean and stuff was very friendly!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peter Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to many attractions and resturaunts. We would highly recommend this hotel to anyone who is visiting Kumamoto! I hope to return soon!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Beautiful view. Clean rooms. Great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, room comfort
Breakfast menu fresh and delicious. Service was excellent. Rooms do need a small refresh in carpet and bed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jui-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

JoongSun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay a couple of nights
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Siang Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was right in front of the hotel although the number of lots are limited. Room is spacious. A shopping street is just a short walk away with retail outlets and eateries. Kumamoto castle is only a few minutes walk away.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Micky Ka Hon

Liked: Cleanliness, staff & service, amenities
Large room with a view of kumamoto castle. Helpful and friendly staff Hotel is a bit dated, but full of amenities. Wood bed decorations falling off. Mess of wires and garbage behind bedside table.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services provided by the Hotel was excellent.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

CHUNG KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent hotel with a very nice price. Will definitely choose this hotel when I visit Kumamoto again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient location
Stayed 1 night in Oct 2024
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities
Old hotel with spacious renovated room. conveniently located near castle and shopping. Free parking onsite was a major plus. Downside was the use of a room key with a huge key fob, most inconvenient to carry around. Service was impersonal but professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHUN WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable. Good location and near shopping & eating area.
Stayed 1 night in Oct 2024