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Mitsui Garden Hotel Kumamoto

4.0 star property

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Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Lobby
Daily buffet breakfast for a fee
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto-jo Hall
    ‪5 min walk‬
  • Place, Kumamoto City Hall
    ‪10 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Twin Non-Smoking

A hotel room with a bed, a white portable heater, and an orange chair.

Twin Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior , 2 beds , Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe , 2 beds (+ extra), Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds , Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Kuma Bear Room (Standard Twin) Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Bear Room (Standard Twin) Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Kuma Bear Room (Standard, 1 bed Double) Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Mitsui Garden Hotel Kumamoto

Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with safes and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Mitsui Garden Hotel Kumamoto. During your stay, you're just a quick walk from Sunroad Shinshigai Shopping Street. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and 3 meeting rooms
  • 6 minutes by foot from Kumamoto-jo Hall and a 2-minute drive from Kumamoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Mitsui Garden Hotel Kumamoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Kumamoto. It's near the Kumamoto castle, Sakura-no-baba Josaien and the sakuramachi shopping centre. The hotel has a lot of on-site amenities such as a public bath and a restaurant. Staff are helpful and attentive.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good location, very good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice good location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Staff, especially the ones in charge of parking lot, is very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ngai

Liked: Cleanliness
Great staff, good location, and good value.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hakaru

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient from bus station Will recommend 👌
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SONJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lication close to restaurants, shopping, and transportation! Friendly and kind staff!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, comfortable environment, staff are friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping and restaurants, Kumamoto Castle
Stayed 1 night in May 2025
Verified

6/10 Okay

Qube

Liked: Amenities
Room are very small
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot near lots of shops and food and excellent service by the staff. My rental car was oversized so I had to park at one of the ample and reasonably priced public parking lots just next to the hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy Access to shopping & restaurants.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, near to city center and tram as well
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JIA YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and nice room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ean Suat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location &service

Good location for transportation,good service.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Sui Kai

Clean👍Breakfast is very rich😋
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

MASAMICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient in a town
Stayed 1 night in May 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024