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Natural Hot Spring Higo no Yu Onyado Nono Kumamoto

3.0 star property

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Photo gallery for Natural Hot Spring Higo no Yu Onyado Nono Kumamoto

Exterior
Hot springs
A buffet setup with various food items and condiments.
A hallway with a checkered floor pattern and a person walking.
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-2-20 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    ‪3 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min walk‬
  • Place, Kumamoto-jo Hall
    ‪10 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Double Room

Down duvets, desk, blackout curtains, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a sofa, a TV, and a window with natural light.

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a seating area, and a window with vertical blinds.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with a traditional Japanese shoji screen, a bed with white bedding, two bedside tables, and a sofa set.

Family Quadruple Room

  • 48 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (No Room Cleaning)

Down duvets, desk, blackout curtains, free WiFi

Double Room, Non Smoking (No Room Cleaning)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (No Room Cleaning)

A hotel room with two beds, a sofa, a TV, and a window with natural light.

Twin Room, Non Smoking (No Room Cleaning)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (No Room Cleaning)

A hotel room with two beds, a seating area, and a window with vertical blinds.

Deluxe Twin Room, Non Smoking (No Room Cleaning)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Non Smoking (No Room Cleaning)

A hotel room with a traditional Japanese shoji screen, a bed with white bedding, two bedside tables, and a sofa set.

Family Quadruple Room, Non Smoking (No Room Cleaning)

  • 48 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room

Down duvets, desk, blackout curtains, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, desk, blackout curtains, free WiFi

Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe 2-bed Room

Down duvets, desk, blackout curtains, free WiFi

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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  • Air-conditioning
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4.8 out of 5, Exceptional, 1,873 reviews
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About this property

Natural Hot Spring Higo no Yu Onyado Nono Kumamoto

A full-service spa, spa services, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and a vending machine.
Natural Hot Spring Higo no Yu Onyado Nono Kumamoto offers 191 accommodations with fireplaces and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 肥後の湯. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.
During your stay at Natural Hot Spring Higo no Yu Onyado Nono Kumamoto, you're just a quick walk from Kumamoto Castle. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Steps from Shimotori Shopping Arcade and Kumamoto City Hall
Natural Hot Spring Higo no Yu Onyado Nono Kumamoto offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at Natural Hot Spring Higo no Yu Onyado Nono Kumamoto.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily

Accessibility

  • Lift (79 centimetre wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Natural Hot Spring Higo no Yu Onyado Nono Kumamoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tak Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here for 4days in Kumamoto. The hotel is nice! It is near to the tram station which is within 5mins walk. There are lots of restaurants, convenience stores and shops nearby the hotel which is very convenient. The hotel is clean and tidy. Everyone have to remove their shoes and store in the lockers at the main entrance. The onsen is located at the top floor of the hotel. The environment of the onsen is clean and nice too. After having bath in the onsen, you can even enjoy the ice bars (in the afternoon)or the yogurt drink (in the morning) provided. Besides, the hotel provide a little bowl of free ramen as night food! Overall, it was a great experience staying here!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食はバイキングですが、とても美味しく スタッフの方が連携されているのですぐに補充されとても満足出来ました。熊本旅行の際はまたお世話になりたいと思いました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chih Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店很乾凈，脫鞋入飯店，湯屋很舒服，也有戶外的湯，很不錯！
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出来てあまり経っていないので綺麗です。 自動二輪２台で行きましたが、ホテルから150m位離れた所に駐輪場が有ったので助かりました。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常感謝酒店職員的協助，旅程中在其中一間酒店遺漏了手錶，酒店職員熱心協助下，手錶能夠取回，非常感激該職員的協助。 酒店內設施服務都很好，房間整潔乾淨空間咁闊落，使用溫泉後有冰淇淋或乳酸菌飲料供應
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kyung Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치랑 서비스는 좋은데 직원들이 너무 깐깐해요.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MIAO-CHAN

Liked: Cleanliness, staff & service, amenities
服務與日式房間都很棒，頂樓有大浴場可以使用，維持的非常乾淨
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

YUKI

Liked: Cleanliness, property conditions & facilities
繁忙期だったので仕方ないが、エレベーター、温泉、朝食が混んでた。 温泉の脱衣場が狭かったです。 ドライヤー待ちがいて、乾かせず部屋で乾かしました。 アイス、夜食などは最高で快適に過ごせました😊
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tin Yan

Liked: Cleanliness, amenities, property conditions & facilities
各方面都非常好
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Unice

Liked: Cleanliness, staff & service, amenities
客房一層不見，員工有禮貌，配套齊全，位置方便
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

keisuke

Liked: Cleanliness, amenities, property conditions & facilities
客室もキレイでした。とてもおすすめです。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Shu Fen

Liked: Cleanliness, staff & service, amenities
很棒
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Yoona

Liked: Staff & service
Disliked: Cleanliness
침대와 침구가 너무 딱딱했어요
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

reiko

Liked: Cleanliness, staff & service, amenities
客室最高でした
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

fusao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族が「また来たい!」って喜んでくれたのが１番良かったです。
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

YAYOI

バイキング会場の制限した方がいいかとおもいます。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Chenju

Liked: Cleanliness, staff & service, amenities
乾淨的客房、服務人員親切、設施服務不錯。 枕頭若是兩個會更好，男生的戶外湯有自來水味道，不知為何？
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Norikazu

Liked: Cleanliness, amenities, property conditions & facilities
新しい施設ですし、館内は土足禁止、大浴場やサウナ、朝食のうまか丼や出汁をはじめ食事はブッフェスタイルで宿泊するには総合的に良いです。ただ、、、下通りの風俗街にあり、子供連れの我々としては夜中までうるさかったので立地は微妙ですし、付属の駐車場が満車の場合は近隣の提携駐車場が2つありますが、シーズンにもよるかもしれませんが周辺は大渋滞で基本的に駐車が困難です。スタッフさんに聞いても提携は2つでそれ以外は自分たちで探してくださいとのこと、スタッフさんの気持ちは理解はしたいですが…。ホームページにデカデカと大型車両OKの機械式駐車場を載せておいて当日突き放すように自己責任とか言われると残念しかありません。少し離れていても確実に駐車できる場所を提携で確保して頂いたほうがよろしいかと。車でなければこのコンセプトの施設としては総合的にはかなり良いと思いますが、とにかく絶対に車で来るのはおすすめしません。あと、カートがあるんですが、エレベーターが2つしかありませんので混雑時はいつまでも降りられません。時間に余裕を見てのチェックアウトをおすすめします。もろもろご参考になれば幸いです。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Safina

Liked: Cleanliness, staff & service, amenities
非常新的飯店，2025年才開業 位置很棒 服務超好 飯店如果停車場滿了 附近停車場很多 只是鬧區不會太便宜 景點商場都在步行距離內 附近就有麥當勞跟星巴克 不想吃飯店也可以出來吃早餐 但沒吃過他們家早餐的 強烈推薦一定要吃一次誠意十足的日式早餐自助餐
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

shinsook

Liked: Cleanliness, staff & service, property conditions & facilities
스파 식사 위치 직원서비스 모든면이 훌륭한 호텔이었다
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nobuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての利用でした 熊本桜町バスステーションから徒歩圏内 ホテル周りは飲食店もコンビニも多数あり　全く困ることありません ホテルはまず靴をロッカーに預けて入館するタイプ お部屋には　館内着　お風呂セット　 大浴場には　化粧水　乳液　オイルクレンジング　フェイスウオッシュなどきめ細かく用意されており　身軽に泊まれるお宿 ドーミイン系の　夜泣きそば　湯上がりアイス　乳酸菌飲料はもちろん 朝食は熊本いっぱいのメニューでとても美味しかった 特に海鮮丼と牛乳は最高 お風呂も混雑状況はTVから確認できるので　空いてる時に行けます とても快適でした マイナスポイントがあるとすれば　枕がちょっと私には硬かったかな〜くらい
お部屋はコンパクト
館内着もあります
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

elin

Liked: Cleanliness, staff & service, amenities
酒店位置極佳，逛街方便，附近也有711，服務人員親切、酒店及房間很有特色、夜鳴拉麵也好吃、大浴場也很好、還有免費且有誠意的冰淇淋、還有很多日文漫畫，大推薦！
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, property conditions & facilities
部屋のグレードが高くとても良かった。値段も手頃！
Stayed 1 night in Nov 2025
Verified review

8/10 Good

TAMIKO

Liked: Staff & service, amenities
スタッフの対応が素晴らしかった。 笑顔あり、言葉使い良さ、タクシーの手配もスムーズに手配してもらえて嬉しいです。
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Motoki

Liked: Cleanliness, staff & service, amenities
清潔な室内、美味しい料理
Stayed 1 night in Nov 2025