See all properties

Richmond Hotel Kumamoto Shinshigai

3.0 star property

Choose dates to view prices

Photo gallery for Richmond Hotel Kumamoto Shinshigai

Lobby sitting area
Restaurant
Property entrance
Property entrance
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Chuoku, Shinshigai 6-16, Kumamoto
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Double Room Non Smoking For 2 Person

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room Non Smoking For 2 Person

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room Smoking For 2 Person

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room Smoking For 2 Person

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Double Room Non Smoking

A hotel room with a bed, a desk with a computer, a TV, and a wall-mounted light.

Corner Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
Grids Premium Hotel Kumamoto
Chuo Ward
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 250 reviews
The price is €37
1 Jul - 2 Jul
Grids Premium Hotel Kumamoto

About this property

Richmond Hotel Kumamoto Shinshigai

This hotel features a microwave in a common area, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Richmond Hotel Kumamoto Shinshigai offers 158 accommodations with slippers and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Richmond Hotel Kumamoto Shinshigai. During your stay, you're just a quick walk from Sunroad Shinshigai Shopping Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle
Richmond Hotel Kumamoto Shinshigai offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Richmond Hotel Kumamoto Shinshigai also features a front-desk safe, an elevator, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 0-12 years old for breakfast upon check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 517 reviews
Rating 8 - Good. 210 out of 517 reviews
Rating 6 - Okay. 34 out of 517 reviews
Rating 4 - Poor. 6 out of 517 reviews
Rating 2 - Terrible. 3 out of 517 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ronja

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Aude Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable. Excellent petit-déjeuner.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

h

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセス抜群
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

takuro

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでした
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiyoharu

Liked: Cleanliness, amenities, property conditions & facilities
到着後のスタッフの対応は迅速で丁寧で好印象でした。客室は1人で宿泊するには丁度いい広さでした。テレビ画面は大きくて見やすかったです。熊本市中心部のアーケードに面していて食事やショッピング、熊本城観光に大変便利な立地でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧だった。 特に朝食を配膳してくださった若い女性の方がとても感じが良くて心地よかった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

??

Liked: Amenities
朝食の際、別の出発のお客様に いってらっしゃいのお声かけが素晴らしい女性スタッフをお見受けし、自分達への声かけてはなかったが、ステキな旅を予感させるような声掛けで印象に残りました。ありがとうございました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
すべて満足でした！
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
清潔な室内でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

masahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で満足でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
綺麗なホテルでした。繁華街中で立地も良く、便利です。もっとゆっくり過ごしたかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
吹風機是國際牌 風超大 很讚 房間也是中規中矩 2人住ok 但是第一天剛進去看到枕頭是兩個疊在一起 感覺像是拿單人床給雙人住 但兩人睡ok
衛浴很大很好洗 洗手台就比較小 水容易從旁邊流下來
吹風機超喜歡 想自己購入
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
自動チェックインできるので、手続きが速やかにできましたし、初めての利用であったが、 スタッフさんが丁寧に対応して下さいました( ˘͈ ᵕ ˘͈ )設備もきれいで、お部屋の照明も調節しやすく、コンセントもたくさんあり、また、AmazonプライムやYouTubeなどを繋げることもでき快適に過ごせました
Stayed 2 nights in Nov 2025