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Smile Hotel Kumamoto Suizenji

3.0 star property

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Photo gallery for Smile Hotel Kumamoto Suizenji

Restaurant
Property grounds
Property amenity
Reception
Free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950
  • Place, Suizenji Gardens
    ‪10 min walk‬
  • Place, Izumi Shrine
    ‪11 min walk‬
  • Place, Kumamoto Castle
    ‪4 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪26 min drive‬

Room options

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Free WiFi

Twin Room, Smoking

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Crowne Plaza ANA Kumamoto New Sky by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
The price is €62
3 Mar - 4 Mar
Crowne Plaza ANA Kumamoto New Sky by IHG

About this property

Smile Hotel Kumamoto Suizenji

Along with a restaurant, this hotel has a microwave in a common area and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is not available.
Smile Hotel Kumamoto Suizenji offers 85 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Smile Hotel Kumamoto Suizenji, you're just a quick walk from Suizenji Gardens. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Amenities include a meeting room, a computer, and laundry facilities
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Suizenji Gardens and Izumi Shrine
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel Kumamoto Suizenji also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:00 AM.
Restaurant Yellow - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,000 for adults and JPY 500 for children
  • A restaurant

Restaurants on site

  • Restaurant Yellow

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station
  • Meeting room

Spa

  • Massage

More

  • 7 floors
  • Banquet hall

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
  • Self parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Smile Hotel Kumamoto Suizenji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOKI

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
Stayed 2 nights in Dec 2018

6/10 Okay

Li Ling, Singapore

Liked: Cleanliness, staff & service, room comfort

The room waa clean. Toilet is abit small though.

When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
Stayed 2 nights in May 2018

6/10 Okay

Mansour, Fukuoka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service
特にありません。
Stayed 1 night in Sep 2024

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023

8/10 Good

NORIO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Naoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023

8/10 Good

トモオ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

ユウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

コウスケ

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tomoya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

HITOSHI

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

SHENGSHUI

Stayed 2 nights in Sep 2022

10/10 Excellent

Taro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022