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Hinzan

3.5 star property

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Studio Suite
Reception
Penthouse, 2 Bedrooms | Living area
Apartment, 2 Bedrooms | Living area
Apartment, 2 Bedrooms

Reviews

7.6 out of 10
Good

Popular amenities

  • Washing machine
  • Free Wi-Fi

Explore the area

View in a map
Niseko Hirafu 2-1-10-36, Kutchan, Hokkaido, 044-0089
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪3 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪20 min walk‬
  • Place, Annupuri
    ‪6 min drive‬

Room options

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Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

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Studio Suite | Living area

Studio Suite

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

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Penthouse, 2 Bedrooms | Living area

Penthouse, 2 Bedrooms

  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

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Studio

Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Private kitchen

2 BDR Suite

  • Sleeps 5

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Floor plan

Penthouse Studio

  • Sleeps 2

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In-room safe, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for 2 Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Penthouse

  • Sleeps 5

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About this property

Hinzan

Hit the slopes with Hinzan's free ski shuttle, and take advantage of conveniences including concierge services and luggage storage. Each apartment features a washing machine, free WiFi, and an electric kettle. A safe, a phone, and an iron/ironing board are among the other amenities that guests will find.
Hinzan offers 6 accommodations with safes and slippers. This Kutchan apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hinzan, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. You'll find features like a free ski shuttle and concierge services. This comfortable apartment building has 6 apartments. Each apartment offers free WiFi and a washer.
  • Each apartment offers a washing machine, an electric kettle, and a phone
  • Free WiFi (speed: 50+ Mbps)
  • Services include a concierge and luggage storage
  • Just a 3-minute walk from Niseko Mountain Resort Grand Hirafu and a 3-minute drive from Niseko-Shakotan-Otarukaigan Quasi-National Park
  • Free ski shuttle service
As a guest of Hinzan, you'll find ski storage, concierge services, and an elevator. The front desk is open around the clock.

Property amenities

Ski

  • Cross-country skiing nearby
  • Free ski shuttle
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 700 metres
  • Free ski shuttle

Food and drink

  • Electric kettle

Bedrooms

  • Bedsheets provided

Bathroom

  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (92 centimetre wide door)

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Things to do

  • Ski storage
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Hinzan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

8.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was nice and spacious. The concierge drivers were extremely convenient to get around the local area.
Stayed 8 nights in Jan 2025

10/10 Excellent

Albert, azusa

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023

2/10 Terrible

shi

Disliked: Cleanliness, room comfort

Stay away from this hotel

the worst stay experience I have ever had! The room is super compact, can not even open my luggage. The most ridiculous thing is there’s boiler in the room! So it’s super noisy, the sound is unbearable, can’t sleep during the night! And there’s some weird rain drop sound as well. The blind in the room can’t block the light, so it’s super bright in the morning. Got up everyday at 6 when the sun comes out. So if you want to have good rest, just stay away
Stayed 3 nights in Feb 2024

6/10 Okay

Wing Yee

Liked: Cleanliness
Disliked: Room comfort
I’ve prepaid and confirm a studio suite for 14 nights. I have study the hotel.com website and Hinzan’s website to make sure the room is suitable for my long style . And, I’ve confirmed with Hinzan two times that bathtub is available in the room . (Studio suite have bathtub) However , I was assigned in a small room which is called penhouse suite which is smaller and without bathtub. Hinzan said the mistake was made by hotel.com. Very disappointed coz the room rate is high during peak season .
Stayed 14 nights in Dec 2023

10/10 Excellent

CHIN KAI

Liked: Cleanliness, room comfort

值得推薦的好飯店！

因為轉機的關係，我們巴士到達二世谷的時間已是晚上10點半，飯店非常貼心還特地派專車到巴士站載我們，讓我們免去在雪地裡大包小包行李及奔波的辛苦。房間很有設計感也非常乾淨，該有的小設備從bose藍牙喇叭到廚房的電鍋及洗衣機等一應俱全，而且都是很好的品牌的電器，用的很開心。冰箱裡甚至還幫我們準備了果汁牛奶培根及奶油及麵包等等，非常貼心。飯店距離雪場也還算近，走路3分鐘就可以到市區，6分鐘可以到雪場，非常方便。但飯店還是很貼心的提供接送服務，甚至是去餐廳或是其他地方，只要提早預約，甚至可以直接從另一個雪場接我們回飯店，不要小看這服務，在旺季的時間，在當地可是連要花錢叫Uber都叫不到的！非常棒的服務，非常喜歡^^
Stayed 6 nights in Dec 2023