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BnA Alter Museum

4.0 star property

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Photo gallery for BnA Alter Museum

Audiophile's Listening Room "TRAVELLING ROOM" by Takamasa Aoki
Property video
Minimalist Zen Art Room "From one stroke" by Mina Katsuki
Tunnel of dreams "Dream of a trip, journey of a dream" by Lulu Kouno
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
267-1 Tenmacho Shimogyo-ku, Kyoto, Kyoto, 600-8024
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪6 min walk‬
  • Place, Yasaka Shrine
    ‪13 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Delux Suite - EYE - 1003

Premium bedding, down duvets, pillow-top beds, in-room safe

Delux Suite - EYE - 1003

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room of Poetic Moonlight "A Model of Our Blue Heterotopia" by Yusuke Nakano / Paramodel

Premium bedding, down duvets, pillow-top beds, in-room safe

Room of Poetic Moonlight "A Model of Our Blue Heterotopia" by Yusuke Nakano / Paramodel

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for An immersive, experimental gallery for future collectors

An immersive, experimental gallery for future collectors

An immersive, experimental gallery for future collectors

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Stillness with Japanese Modern Ceramic "2019/3019" by SHOWKO

Premium bedding, down duvets, pillow-top beds, in-room safe

Stillness with Japanese Modern Ceramic "2019/3019" by SHOWKO

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Seabed Canopy "Venus' Flower Basket" by Lulu Kouno

Premium bedding, down duvets, pillow-top beds, in-room safe

Seabed Canopy "Venus' Flower Basket" by Lulu Kouno

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 360° Immersive Mural & Light

Premium bedding, down duvets, pillow-top beds, in-room safe

360° Immersive Mural & Light

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quirky Retro Future Room "Galápagos Danchi" by Mizuguchi Guchi

Premium bedding, down duvets, pillow-top beds, in-room safe

Quirky Retro Future Room "Galápagos Danchi" by Mizuguchi Guchi

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room built of fortune coins "goen no ma" by Ryuichi Ohira

Premium bedding, down duvets, pillow-top beds, in-room safe

Room built of fortune coins "goen no ma" by Ryuichi Ohira

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sculpture to Dream to "Double Dreams" by Sato Sugamoto

Sculpture to Dream to "Double Dreams" by Sato Sugamoto

Sculpture to Dream to "Double Dreams" by Sato Sugamoto

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Non Smoking (Tetsuya Umeda - Queen with Bath)

Deluxe Room, Non Smoking (Tetsuya Umeda - Queen with Bath)

Deluxe Room, Non Smoking (Tetsuya Umeda - Queen with Bath)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Retro Room of Love "1993" by Aiko Yuno

Premium bedding, down duvets, pillow-top beds, in-room safe

Retro Room of Love "1993" by Aiko Yuno

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Minimalist Zen Art Room "From one stroke" by Mina Katsuki

Minimalist Zen Art Room "From one stroke" by Mina Katsuki

Minimalist Zen Art Room "From one stroke" by Mina Katsuki

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hypnotic Kinetic Vortex Room "MY ROOM" by Akiyoshi Mishima

Hypnotic Kinetic Vortex Room "MY ROOM" by Akiyoshi Mishima

Hypnotic Kinetic Vortex Room "MY ROOM" by Akiyoshi Mishima

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Digital Portals to the Unseen "continuum" by Daito Manabe (Rhizomatiks)

Digital Portals to the Unseen "continuum" by Daito Manabe (Rhizomatiks)

Digital Portals to the Unseen "continuum" by Daito Manabe (Rhizomatiks)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Audiophile's Listening Room "TRAVELLING ROOM" by Takamasa Aoki

Audiophile's Listening Room "TRAVELLING ROOM" by Takamasa Aoki

Audiophile's Listening Room "TRAVELLING ROOM" by Takamasa Aoki

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Art of Shadows "ASITA_ROOM REM sleep garden of Mr. X" by Sai

Art of Shadows "ASITA_ROOM REM sleep garden of Mr. X" by Sai

Art of Shadows "ASITA_ROOM REM sleep garden of Mr. X" by Sai

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tunnel of dreams "Dream of a trip, journey of a dream" by Lulu Kouno

Premium bedding, down duvets, pillow-top beds, in-room safe

Tunnel of dreams "Dream of a trip, journey of a dream" by Lulu Kouno

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Special Offer - Run of House, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Special Offer - Run of House, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Digital drift through a Green Garden by Asako Fujikura

Digital drift through a Green Garden by Asako Fujikura

Digital drift through a Green Garden by Asako Fujikura

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

BnA Alter Museum

This hotel features a bar/lounge, a coffee shop/cafe, and a microwave in a common area. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available once per stay.
BnA Alter Museum offers 31 air-conditioned accommodations with tablet computers and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at BnA Alter Museum. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Kawaramachi Street and 6 minutes by foot from Pontocho Alley
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at BnA Alter Museum.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 0-3 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2000 for adults and JPY 1000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 京都府指令保医セ第87
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BnA Alter Museum Kyoto
BnA Alter Museum Hotel
BnA Alter Museum Kyoto
BnA Alter Museum Hotel Kyoto
BnA Alter Museum Hotel Kyoto
BnA Alter Museum Hotel

BnA Alter Museum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 261 reviews
Rating 8 - Good. 43 out of 261 reviews
Rating 6 - Okay. 21 out of 261 reviews
Rating 4 - Poor. 7 out of 261 reviews
Rating 2 - Terrible. 2 out of 261 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Kamisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Themed rooms were amazing. Will stay again!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Maximo, Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Nice concept
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Stayed 3 nights in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Very interesting hotel. Staff were very nice and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. the location was outstanding--I'd had some concerns not staying at a "Kyoto Station" hotel, but not only was transit very convenient here, you're steps away from the Pontocho Alley and about a 10" walk to the Gion district. I will say the wi-fi was not the most reliable and you are not able to get fresh air in the room at night (staff say there are safety concerns with opening the windows at night). The cafe and breakfast were also excellent with super friendly staff and breakfast at the right portions.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anupama

Liked: Cleanliness, amenities, property conditions & facilities
All required amenities were provided, they also had a water filter that you can use anytime. Staff were also very friendly. She also checked if the room was ready earlier for check-in. The art work was beautiful: overall an excellent experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Harry

Stayed 2 nights in Nov 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very happy about the stay. I can see the owner tries the best for this hotel. All staffs are friendly and lovely. The room i stayed is big and beautiful. I will want to stay here again if i visit Kyoto. Just a couples of suggestion: 1. Remove mouldy smell in the bathroom. 2. The windows in the bathroom makes customer feel insecure. 3. The room is too dry. 4. I dont like windows blinds in the room as it cannot block all sunlight and forces me to wake up in the morning. Thanks again for the excellent experience!
Stayed 4 nights in Oct 2025

6/10 Okay

Lucy

Travelled with partner
Liked: Cleanliness
Great location and easy walk to shops and Nishiki market. The room definitely was style above function as to we had to remove a couple of the art pieces to be able to access areas of the room ( these were of course replaced on vacating). Staff were definitely less friendly than other hotels we had stayed in but they were helpful when needed. The bathroom and showers facilities were excellent. Would I stay here again- I’m afraid not.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most unique hotel I’ve stayed at, all rooms are different and it is super modern. Bed could be more comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept. Its right near one of the major train stations ans shopping.
Stayed 1 night in Oct 2025

10/10 Excellent

Hassan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Really interesting room designs by Japanese artists.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This museum hotel was beautiful and central for a reasonable price. The staff was kind and went out of their way to make our stay comfortable. The art in the room was beautiful, as was the view from our window.
Stayed 4 nights in Sep 2025

2/10 Terrible

Zongli

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was the worst experience when I stayed in Japan. The room is very small, and there is no furniture, no phone. The service was terrible and significantly reduced in the name of environment protection. This hotel is marked as 4 stars in Expedia, but it is only two stars actually. I don't recommend this hotel to anyone.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in an art room was an amazing unique experience. We also enjoyed the breakfast at the cafe, the art room tour, and the cocktail bar. Staff were friendly and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

RAPHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Li Yu

Travelled with family
Liked: Amenities
Everything is good, cleanliness, food, coffee, design for each room, easy walkable to most the place, and most importantly is nice and easy communication with the staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cosmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Rommel

Stayed 4 nights in Jun 2025