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Four Points Flex by Sheraton Kyoto Oike

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Kyoto Oike

Daily buffet breakfast (JPY 2000 per person)
Lobby
City view from property
View from property
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824
  • Place, Kyoto International Manga Museum
    ‪4 min walk‬
  • Place, Kawaramachi Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

8.6 out of 10
Excellent
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Four Points Flex by Sheraton Kyoto Oike

Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and a vending machine are onsite.
Four Points Flex by Sheraton Kyoto Oike offers 317 accommodations with safes and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Kyoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Kyoto Oike. During your stay, you're just a quick walk from Kawaramachi Street. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests like the accommodations for the cleanliness, overall comfort, and nice bathrooms
  • Within a 10-minute walk of Kawaramachi Street and Nishiki Market
As a guest of Four Points Flex by Sheraton Kyoto Oike, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Kyoto Oike also features a front-desk safe and an elevator.

This 3-star Kyoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Kyoto Karasuma Oike
Four Points Flex by Sheraton Kyoto Oike Hotel
Four Points Flex by Sheraton Kyoto Oike Kyoto
Four Points Flex by Sheraton Kyoto Oike Hotel Kyoto

Four Points Flex by Sheraton Kyoto Oike Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 885 reviews
Rating 8 - Good. 282 out of 885 reviews
Rating 6 - Okay. 46 out of 885 reviews
Rating 4 - Poor. 16 out of 885 reviews
Rating 2 - Terrible. 8 out of 885 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Russell

Stayed 4 nights in Nov 2025

8/10 Good

Choi Pek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

8/10 Good

HARSHAL, MARKHAM

Stayed 4 nights in Nov 2025

10/10 Excellent

Michael, Indianapolis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I reserved a room for one and got a clean, compact room intended for a solo traveler. Ideal for one, it was comfortable and quiet. With an efficient bathroom reminiscent of something from a cruise ship. Has every amenity I needed for a one night stay in Kyoto. Excellent value.
Stayed 1 night in Dec 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good room size, excellent bathroom faciities, great smorg breakfast, pleasant and accommodating staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Asusena

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Max

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, excellent location!
Stayed 4 nights in Nov 2025

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At least three convenient stores around the hotel. 15-minutes walk to the Nijojo Castle and the Imperial Palace. 5-minutes walk to Karasuma Oike subway station. Room is clean and good sound proof.
Stayed 6 nights in Nov 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service
Yes, the room was clean
Stayed 1 night in Nov 2025

8/10 Good

Maka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean room, the staff were incredible and kind upon checkin and checkout. plenty of shops and food nearby, like the main market and train stations less than a 10 minute walk away. the room is small, but to be expected, just check the dimensions to make sure you’ll fit with who you’re travelling with.
Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and well maintained i like the pay by the hour for late check out
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Stayed 4 nights in Nov 2025

4/10 Poor

Yasmin

Z;
Stayed 4 nights in Nov 2025

10/10 Excellent

cira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close enough to everything but quiet street
Stayed 5 nights in Oct 2025

10/10 Excellent

Omar

Stayed 3 nights in Nov 2025

10/10 Excellent

Kimmy Belle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice, clean and modern. Rooms are a little tight for 1 large and 2 med suitcases. We def had to send our luggage out the following day so we can have more room. This hotel offers luggage storage and helps you send your luggage to the next hotel. They also offer in room massage service in case you’re too tired to find a place outside. They also have a laundry room for the guests. You do have to walk a little bit to get to the bus stations but still a let good hotel to stay at.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 2 nights in Nov 2025

2/10 Terrible

Helen

Stayed 5 nights in Nov 2025

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it's nice 🙂 English language it's sometime difficult.
Stayed 3 nights in Oct 2025

6/10 Okay

Rosemarie

Travelled with group
Disliked: Cleanliness, staff & service
Okay facility for the price point and good location. Unfortunately, when I inspected the bed on the first night, I discovered an old band-aid with obvious residue under the duvet cover. The staff promptly changed the cover but didn’t bother to change the sheet underneath that was also exposed to the old band-aid.
Stayed 3 nights in Oct 2025

6/10 Okay

Neela

Excellent location
Stayed 4 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
One of the better hotels we stayed at. Really happy with the location, we walked a lot of places and the station is near by. Clean and modern. Rooms are small but many are in Japan. We were there before the restaurant opened so didn’t get to try it but it looked really nice.
Stayed 3 nights in Oct 2025

6/10 Okay

Beverly mary

Stayed 3 nights in Oct 2025

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I came away feeling the staff was overworked and didn’t really care about the customer.
Stayed 3 nights in Oct 2025