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Hilton Garden Inn Kyoto Shijo Karasuma

4.0 star property

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Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

Down duvets, in-room safe, desk, laptop workspace
Property video
Family Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Pontocho Alley
    ‪17 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Family Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds

Family Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds

Family Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for KING DELUXE FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING DELUXE FAMILY ROOM

  • Sleeps 4
  • Free Wi-Fi

View all photos for KING FAMILY ROOM

Down duvets, in-room safe, desk, laptop workspace

KING FAMILY ROOM

  • Sleeps 3
  • Free Wi-Fi

View all photos for KING GUEST ROOM

Down duvets, in-room safe, desk, laptop workspace

KING GUEST ROOM

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hilton Garden Inn Kyoto Shijo Karasuma

This hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hilton Garden Inn Kyoto Shijo Karasuma offers 250 accommodations with safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Kyoto Shijo Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Kawaramachi Street and Shijo Street
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Kyoto Shijo Karasuma.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Together & Co. - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Together & Co.

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Kyoto Shijo Karasuma

Hilton Garden Inn Kyoto Shijo Karasuma Hotel

Hilton Garden Inn Kyoto Shijo Karasuma Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 312 reviews
Rating 8 - Good. 56 out of 312 reviews
Rating 6 - Okay. 14 out of 312 reviews
Rating 4 - Poor. 6 out of 312 reviews
Rating 2 - Terrible. 6 out of 312 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Stayed 2 nights in Feb 2026

10/10 Excellent

mahmoud

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 2 nights in Feb 2026

10/10 Excellent

sharlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, staff was very helpful and nice.
Stayed 3 nights in Jan 2026

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, kind staff, great mattress and pillows. Convenient location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Helen, Honolulu

Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, good location, good breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is clean overall and easily accessible to public transportation and walking distance to popular areas. However, the vanity hot water tab didn’t work properly, you have turn it half way to get hot water, if you turn it all the way up, you will only get cold water. Also the hot water facility in the lobby is useless, I asked the front desk who suggested you have to wait for a couple minutes, 5 mins down the track all I got was room temperature water. If you don’t mind all above, it’s not a bad hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Jie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were so friendly and courteous, they speak excellent english. The rooms were comfy and clean and the view from my room was amazing, we could see a shrine and the kannon from our window. The gym is perfect with a variety of free weight dumbells and smith machines. My only criticism is the laundry, there should be more machines - it was hard to secure one while at the hotel. If you stay at the hotel when others would be gone (during the day) it is easy though. I would like to thank the staff for being so nice. It was a breath of fresh air after staying in Shinjuku that reminded me why I love this country.
Stayed 6 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional staff - very pleasant and helpful. Excellent dining service, menu variety, & quality of food. Excellent room service - cleaning & working around our activities
Stayed 5 nights in Nov 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , the staff fantastic and breakfast with a very very good selection
Stayed 3 nights in Nov 2025

10/10 Excellent

nasser

Stayed 4 nights in Oct 2025

8/10 Good

Michiko

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and location. Top drawer
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

Titilayo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 5 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished. Very comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to multiple subways and bus stops, very walkable and has many dining options + convenience stores. Laundry was also available 24hrs, which was a perk. The staff were very accommodating. Would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel plus it had a nice location.
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place. Can you give me a breakdown for the nightly cost of stay?
Stayed 9 nights in Sep 2025