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Hotel Canata Kyoto

3.5 star property

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Canata Suite Sora
Canata Suite Sora
Reception
Bar (on property)
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
14-1, Tsuchibashicho, Nakagyo-ku, Kyoto, Kyoto, 604-0055
  • Nijō Castle
    ‪6 min walk‬
  • Shijo Street
    ‪14 min walk‬
  • Nishiki Market
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Canata Suite Matsu

Canata Suite Matsu

Canata Suite Matsu

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Canata Suite Sora

Canata Suite Sora

Canata Suite Sora

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 228 reviews
The price is €69
24 Aug - 25 Aug
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

About this property

Hotel Canata Kyoto

Hotel with a 24-hour front desk, a short walk to Nijō Castle
Along with a microwave in a common area, this hotel has a 24-hour front desk and a library. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Hotel Canata Kyoto offers 16 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Canata Kyoto. During your stay, you're just a quick walk from Nijō Castle. Free WiFi in public areas, breakfast (surcharge), and a library are available.
  • Free WiFi
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Nijō Castle and Shijo Street
Hotel Canata Kyoto offers its guests a library, multilingual staff, and a front-desk safe. Public spaces have free WiFi. Hotel Canata Kyoto also features an elevator and a microwave in a common area.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 8:30 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 per person

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested by 9 PM the night prior to arrival.
Guests arriving outside of regular check-in hours can use the intercom for check-in assistance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5500.0 per night.
  • Cribs (infant beds) are available for JPY 3300.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately JPY 2000 per person
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 5500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Canata Kyoto Hotel
Hotel Canata Kyoto Kyoto
Hotel Canata Kyoto Hotel Kyoto

Hotel Canata Kyoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 85 reviews
Rating 8 - Good. 18 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mai

Liked: Property conditions & facilities
電話の対応が海外の方の対応でとても話が通じてないように感じました。 部屋はとても綺麗でデザインもとても素敵です。
Stayed 1 night in May 2025

8/10 Good

Olaf Arne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Brand new bathroom. Great shower, amazing toilet! Room size was good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic small scale, boutique type of hotel. Lots of really nice interior design features throughout and very helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cassandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great place. Nirhing negative to say. Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Refeshed Staf was great Room size was very good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar on site was convenient; staff helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shaunna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant stay at the hotel! The staff, the rooms and location were fantastic! It’s a small hotel, but we found the rooms to be very comfortable with everything you could ask for. The hotel, rooms and area around the hotel were spotless. It had a lovely lounge, so you didn’t need to go far for a drink to relax and unwind after a busy day out sightseeing. All the staff was so accommodating and answered our questions, arranged taxis and had recommended places to eat. We had the pleasure of chatting with Ben, while we were there. We had good conversations and he was wonderful young man! We wish him nothing but the best! He is a definite asset to the hotel! We would highly recommend staying here if you are given the chance. We definitely don’t regret our choice on any level.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great property with an amazing location. Loved my stay here
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quite boutique hotel. Excellent views.
Stayed 3 nights in Feb 2025

6/10 Okay

Thanh

Travelled with partner
Liked: Cleanliness, amenities
Our stay at Hotel Canata Kyoto (Tue, 21 Jan - Sat, 25 Jan) was disappointing, especially for our honeymoon. Upon check-in, there was no acknowledgment of our special occasion, which felt unwelcoming. The check-in process was smooth, but the receptionist, Lee, had confusing communication about the Y2000 land tax, asking us to pay upfront and then telling us we could pay at the end. The breakfast was inconsistent and frustrating. We had a phone call at 8 am asking if we were coming down, even though we were exhausted, and were told we'd still be charged. The following day, we requested eggs but were told there were none. Later, the staff returned with one egg per person, which didn’t meet our expectations. We opted for cheaper, better breakfast options outside the hotel, which were much more satisfying. The hotel bar was the highlight. Ankit, the bartender, provided excellent service, offering fresh wine and engaging conversation. While the hotel offered comfortable rooms and decent amenities, its lack of honeymoon acknowledgment and inconsistent service made our stay underwhelming. We were disappointed by the lack of warmth and attention, especially when compared to other experiences we had in Kyoto. We would not return for future stays.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Amenities, property conditions & facilities
Small, quiet, nice staff
Stayed 3 nights in Jan 2025

8/10 Good

Kinuko

Stayed 11 nights in Oct 2024

10/10 Excellent

Mei

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We had no idea what the shelf hanging from the ceiling in the kitchen. We kept hitting head. Also the island in front of the bathroom was kitchen and powder room sink??? Very confusing design and difficult to use. Too fancy.
Stayed 2 nights in Nov 2024

10/10 Excellent

theresa, Oro Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars but only if you get a room with a view and sunlight. Avoid rooms ending in 01 and 02. Check before you book. Lovely, modern, small boutique hotel with about 15 rooms across from Nijo Castle. I stayed in 301, it was oppressively dark. The window has blackout shades and a film over the glass, the reason is it backs to the large Crown Plaza Hotel with a soaring atrium that is full wattage lights at night. The bed was very comfortable. I appreciated the bottled water, tea, coffee and toiletries. There was no closet but there was a small railing with hangars. I was one person, the bed seemed to be a full, I would not do this size room for 2 people. There is a lounge/ bar downstairs thst looked nice but was usually empty. I ate out. My friends stayed nearby for $950 a night and I definitely had thr better hotel. But unless you like dimly lit rooms where you have no sense of day or night, be sure to get a room with natural light. I would stay here again. Location to bus lines, restaurants, and shops was very convenient and we loved walking the neighborhood. At night the back streets are very dark but also very safe, I walked alone with no concern.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ytzchak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small quiet hotel with clean comfortable rooms with a relaxing decor. Very friendly and helpful staff and if you reserve in advance you can get a private lovely breakfast. Close to subway and bus stations and in a nice neighborhood. As pictured, our room was fairly dark (& we like dim light), but that added to the charm. Highly recommended!
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle position fantastic

Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Chunghyun, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized hotel with very friendly and accommodating staff. We will be returning.
Stayed 3 nights in Oct 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We later room, it was smaller spacious than we thought period the location was great , the staff was hid or miss in some areas, exceptionally nice such as Diego and some very rude like the male white person who was very tight and would not provide more bathroom SOAP or coffee creamer was also not easily accessible however, overall we enjoyed our room and amenities, and most of the staff was very kind and courteous period it was so nice that they provided us with fresh water every day bottled the tub was a very nice size and made out of real stone which was beautiful and grounding the room is very dark and on the Dem side, much darker than the photos posted from most of the rooms in their catalogue period, very walkable, right across from the temple
Stayed 7 nights in Jun 2024

6/10 Okay

Moeed

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was not as friendly as other hotels we stayed at. Wouldn’t change the timing for breakfast and the last day when they did the manager came to tell us they ‘usually don’t do this’. The breakfast was annoying as there was no option except for change in juice and soup so same thing every morning for 4 days was quite annoying. Mind you the breakfast area was not at all crowded and they could’ve easily given us breakfast at a later time as requested. The room also had a funny smell.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tomoko

Stayed 3 nights in Mar 2024

10/10 Excellent

Canice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at hotel

Great customer service, very friendly staff. We had shipped our luggage from Tokyo - when we arrived for check-in, the luggage had already been brought up into our room - amazing! Check-in was very smooth - we were served tea, presented with a video to watch on the hotel and provided with tags to ship our baggage to the next hotel. We really enjoyed talked to Is (Isaac) who coincidentally had studied in the same city/country (Toronto/Richmond Hill/Canada) we're from - hopefully one day we'll be able to meet there!
Stayed 2 nights in Apr 2024