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Hotel M’s Est Shijo - Karasuma

3.0 star property

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Exterior
Hallway
Interior detail
Exterior detail
Superior Twin Room, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
41 Motoakuojicho, Shimogyo-ku, Kyoto, Kyoto, 600-8091
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪4 min walk‬
  • Place, Pontocho Alley
    ‪11 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for Universal Twin Room, Non Smoking

Universal Twin Room, Non Smoking

Universal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Single Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Semi Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, down duvets, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Semi Double Room

Lobby

Semi Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 3

View all photos for Universal Twin Room

Premium bedding, down duvets, in-room safe, desk

Universal Twin Room

  • Sleeps 2

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About this property

Hotel M’s Est Shijo - Karasuma

Hotel in Kyoto, steps from Shijo Street
A microwave in a common area, concierge services, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and multilingual staff assistance.
Hotel M’s Est Shijo - Karasuma offers 105 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel M’s Est Shijo - Karasuma. During your stay, you're just a quick walk from Nishiki Market. Free WiFi in public areas, concierge services, and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests speak favorably about the overall condition of the property and the proximity to public transportation
  • Steps from Shijo Street and 4 minutes by foot from Nishiki Market
Hotel M’s Est Shijo - Karasuma offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Hotel M’s Est Shijo - Karasuma also features laundry facilities, express check-out, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and Merpay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel M's Est
M's Est Shijo-Karasuma
M’s Est Shijo Karasuma Kyoto
Hotel M's Est Shijo Karasuma
Hotel M’s Est Shijo - Karasuma Hotel
Hotel M’s Est Shijo - Karasuma Kyoto
Hotel M’s Est Shijo - Karasuma Hotel Kyoto

Hotel M’s Est Shijo - Karasuma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rohan

Liked: Cleanliness, staff & service, amenities
Room and bathroom was big enough and comfortable and clean. However, the window opened out to a brick wall. Location was close to Karasuma train station and Hankyu stations and bus was right outside. Everything was walking distance and plenty of 24 hour eating places around
Stayed 5 nights in Oct 2025

6/10 Okay

KIN THONG

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff are gery good. The room has a smelly carpet , possibly due to infrequent vacuuming.
Stayed 3 nights in Oct 2025

6/10 Okay

Ashleigh

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is in a great location, but there a few things we didn’t like: bathroom shower head was turned on so powerfully that it was impossible to avoid soaking the floor during a shower no matter which direction you turned the head or how tightly you had the curtain closed around you. The sink faucet would not stay on for longer than 3 seconds before it would roll itself to the off position. Both the sink and bathtub were clogged, so would start to fill up within seconds of washing our hands or having a shower. We also found that though there is a smoking room on the first floor with a closing door, the room was across from the elevators and the smell of smoke would travel into the elevator and sometimes permeate to our floor.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana Carolina Samantha

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff were kind. Laundry and luggage storage available. Location was very convenient near restaurants, shopping, and train and bus stations.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jace, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to restaurants and shopping area. Staff were very friendly. Would stay again :)
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were super clean, front desk staff was very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Din Chung Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT hotel in central location. Definitely recommend,
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Amenities
For a quick layover this place is great. Close to the trains, food and shopping. The price was right!
Stayed 1 night in Oct 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is tiny and not very comfortable, there is barely place to put a suitcase or open it. It's a pitty that there is no breakfast at the hotel, but on the other hand, there are plenty of cafes with excellent breakfasts right near the hotel. However, the hotel is in a great location, there is everything around - food, shopping, a bus stop and a train station.
Stayed 6 nights in Sep 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed and was conveniently located close to transit, restaurants, convenience stores & shopping. They had luggage storage options which were easy and secure. Would definitely stay again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient place to stay. Only two laundry machines, had to visit a separate laundromat
Stayed 7 nights in Sep 2025

10/10 Excellent

Akino

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room
Stayed 4 nights in Sep 2025

10/10 Excellent

Zoe

Stayed 6 nights in Sep 2025

6/10 Okay

Ty

No comment
Stayed 2 nights in Sep 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient but busy location

The hotel was nice and convenient to public transportation. However, the area of Kyoto was very busy and industrial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lukasz

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Not ideal for business travelers who have to work

The room was okay and clean overall, (the bathroom was very clean) but it was somewhat smelly. Also, the window could not be opened to air out the room. Also, the chair at the desk was incredibly uncomfortable. For a business traveler who has to spend some time working at the desk in the room this was a deal breaker. I would not recommend it for business travelers.
Stayed 5 nights in Aug 2025

10/10 Excellent

CAGLA

Stayed 3 nights in Aug 2025

8/10 Good

Hirofumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Stayed 3 nights in Aug 2025