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HOTEL SHE, KYOTO

3.0 star property

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Exterior
Superior Room, 1 Queen Bed, Non Smoking (with private kitchen) | Private kitchen
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
16 Higashikujo Minamikarasumacho, Minami-ku, Kyoto, Kyoto, 6018041
  • Place, Kyoto TERRSA
    ‪4 min walk‬
  • Place, Kawaramachi Street
    ‪5 min walk‬
  • Place, Nintendo World Headquarters
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪51 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with private kitchen)

Superior Room, 1 Queen Bed, Non Smoking (with private kitchen)

Superior Room, 1 Queen Bed, Non Smoking (with private kitchen)

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Superior Double Room With Private Kitchen

Desk, soundproofing, iron/ironing board, free WiFi

Superior Double Room With Private Kitchen

  • Sleeps 2

Twin Room

  • Sleeps 2

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About this property

HOTEL SHE, KYOTO

Along with a bar/lounge, this hotel has a coffee shop/cafe and a microwave in a common area. WiFi in public areas is free. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. Housekeeping is available on request.
HOTEL SHE, KYOTO offers 33 air-conditioned accommodations with slippers and hair dryers. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.
During your stay at HOTEL SHE, KYOTO, you're just a quick walk from Kawaramachi Street. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by foot from Kawaramachi Street and a 3-minute drive from Kyoto Tower
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. HOTEL SHE, KYOTO also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Kyoto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1650 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel She Kyoto
Hotel She
She Kyoto
She
Hotel She, Kyoto Hotel
Hotel She, Kyoto Kyoto
Hotel She, Kyoto Hotel Kyoto

HOTEL SHE, KYOTO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 163 reviews
Rating 8 - Good. 58 out of 163 reviews
Rating 6 - Okay. 17 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and welcoming. The room was great! Convenient location. Free ice cream every day! I would stay here again in the future!
Stayed 7 nights in Nov 2025

4/10 Poor

Andre

Travelled with group
Disliked: Amenities
Hotel She feels like a slight step up from a hostel, but unfortunately not much more than that. The location was quite desolate, which made it inconvenient as Kyoto is a city where your home base really shapes your experience. Being farther out made getting around noticeably less enjoyable, and it didn’t set a great tone for the stay. The staff were friendly, but they didn’t seem very familiar with the surrounding area, especially when it came to recommending places to eat. Additionally, even though our room was already prepared, we were handed the key and still told to wait the full 10 minutes until the official check-in time before going up. Not a huge issue, but it added to the impression that the service lacked flexibility and customer experience wasn’t a priority. Overall, while the hotel had some charm, it was a thin veneer. The combination of the isolated location, lack of local guidance, and poor first impression make it hard to recommend. If you’re planning a trip to Kyoto, it’s worth spending a bit more to stay somewhere with a better location and a stronger guest experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Room was spacious in comparison to alot of Japan properties. Really good strong shower. Decorated well and very clean. Loved all the extras that went into this property including free ice cream and drinks everyday, a wide selection of vinyls to use in your room with your own vinyl player. Friendly staff. Close to transportation and bike hire options. 5 minutes to bus stop, catch city bus 207 for Gion with lots of food options. Love this city so much. Thanks
Stayed 4 nights in Apr 2025

10/10 Excellent

AKARI

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with nice ice cream!
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was soo much bigger than I thought it would be! Super easy to open up suitcases and bags !
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel She is a really charming hotel that has a young boutique vibe. While most hotels in Japan last you leave your luggage before your check in time, Hotel She was the first that brought our luggage to our room before we got there. It was such a lovely touch that set up a positive experience.
Stayed 3 nights in Apr 2025

6/10 Okay

valerie

The location is good, however there is no a lot of food options around the hotel. The rooms do not get cleaned daily and the towers do not get changed unless you ask for it. Breakfast options were limited. Good for 1 or two nights stand but not more
Stayed 4 nights in Mar 2025

10/10 Excellent

carli

Stayed 2 nights in Jan 2025

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! I booked a last minute room for my mom and we were pleased. The staff was super friendly and helpful. They offer happy hour and free ice cream (really good). The atmosphere is great from the entrance and reflected in the room too. It was super clean and it had a window that opened widely. It also had a turntable in the room! Really enjoyable after long and tired days. It has laundry self service. Definitely I will book again if I travel to Kyoto!
Stayed 4 nights in Nov 2024

8/10 Good

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free ice cream, yum!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel I stayed in Japan, rooms are big enough, all very clean, staff is extremely friendly and helpful, all the environment is just awesome! I will definitely stay there again for my next Japan trip :)
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, the staff was super friendly, the room was cozy, it was near transit so I could get around easily, while in a quiet area where its easy to relax. When I visit Kyoto again, I am definitely staying here!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to station, free ice cream!
Stayed 2 nights in Apr 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had no issues at my stay here, the staff were incredibly friendly and helpful. The list of amenities is quite impressive in my opinion.
Stayed 5 nights in Feb 2020

10/10 Excellent

Pasitpol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Risa

Disliked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the coolest hotels I've stayed at!

Hotel She is hands down one of the coolest hotels I've ever stayed at. I ended up paying $93.28 via Hotels.com for two nights here. Upon check-in the staff at the front desk gave me a quick tour, gave me my room key, and then to my surprise offered a vinyl. Each room has a record player and they allow you to bring records from the front desk to your room to jam out during your stay - very awesome perk. Most of the staff spoke English and were able to give local recommendations. The layout of the lobby, bar, ice cream bar, and kitchen are all very cool looking and cozy at the same time. The room was spacious and had pretty cool art / vibes. In general this was an amazing hotel and I highly recommend it. Only downside is it's a bit of a walk to Kyoto Station but it is close to the Kujo Station - so it's not that bad. Check it out!
Stayed 2 nights in Apr 2019

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't believe the old review's, it's changed.

This is a nice and refreshing hotel! Sparkling clean, good service, good bar, and very good bed. The staff is friendly and helpful. Be Sure to try the local ramen place, it is better than most. The hotel is located 10min walk from Kyoto station and the road is suitcase friendly. Highly recommended. They are famous for their big baby ice-cream and seems to attract Instagram girls. Be sure to try there homemade coke and I have heard thatthey soon will be serving gin and tonics next to their local ale.
Stayed 2 nights in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place with a curious

It's a nice and clean place for staying with warm and harmonized atmosphere. Shared kitchen and dinning corner that keeps the room clean. Nice to roast your bread and sandwich for your breakfast there. Less than 5 minutes to subway. 460yen taxi from Kyoto station to the hotel, it's worth-wise if you have more than 1 person travelling. BUT, I'm curious that the front desk requested 400yen/head for additional local tax. While, my billing in hotel.com already included a tax item in the break-down. Do we still need to pay additional 400yen/head?
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Melissa, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities

A fun step up from a hostel

Great bargain for the money. Clean, hip, small hotel with a college dorm/hostel vibe--but in a good way. Remarkably quiet rooms and location, only one stop from Kyoto station. Every one of the young staff members was great. Free Handy phone was (mostly) helpful and even worked on the day trips we took out of city. My only complaint is the mattress was one of those cardboard over springs models and hurt our backs.
Stayed 6 nights in Feb 2018

8/10 Good

j, hong kong

Liked: Cleanliness, staff & service

Cozy hotel

The hotel was quite close to the Kujo station, walkable distance to Kyoto station. The staff were friendly and very helpful! Our family room was smaller than expected, the 3rd sofa bed did not expand long enough and was not too comfortable. Other than that it was ok.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We are terribly upset with the service of the front desk. We were not given the room with city view and room size we paid for. We were given a smaller dark room in the ground floor with blocked (no) view and bad smell. When complained about the room, they said they have no rooms available but they will shift us to better room in the next day. But surprisingly they said that we have to check out at 10 am with our luggage and wait in lobby until other room is ready for us to get in. We did not agree about checking out, I had to argue for long time and told them that it is their responsibility to shift us from one room to another room, since it was their failure. This was the unpleasant part of our stay, the later room was fine, clean and bigger with city view. This spoiled the mood of our visit to Hotel She.
Stayed 2 nights in Aug 2017