Kaya Kyoto Nijo Castle BW Signature Collection

4.0 star property

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Front of property
Property video
Front of property
Property amenity
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Bar
  • Room service

Explore the area

View in a map
50 Daimonji-cho Marutamachi-sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Place, Kyoto Imperial Palace
    ‪13 min walk‬
  • Place, Nijō Castle
    ‪13 min walk‬
  • Place, Nishiki Market
    ‪7 min drive‬

Room options

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

Premier Twin Room

  • Sleeps 4
  • Free Wi-Fi

Superior Twin Universal Design

  • Sleeps 2
  • Free Wi-Fi

Signature Theater Twin Room

  • Sleeps 5
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

KAYA Signature Deluxe Twin

  • Sleeps 3
  • Free Wi-Fi

KAYA Signature Executive Twin

  • Sleeps 4
  • Free Wi-Fi

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About this property

Kaya Kyoto Nijo Castle BW Signature Collection

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services. Change of towels is available on request.
KAYA Kyoto Nijo Castle offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at KAYA Kyoto Nijo Castle. During your stay, you're just a quick walk from Kyoto Gyoen National Garden. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a shared microwave
  • Onsite recreation includes a gym
  • 12 minutes by foot from Nijō Castle and a 2-minute drive from Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. KAYA Kyoto Nijo Castle also features a fitness center, concierge services, and room service (during limited hours). A complete renovation of KAYA Kyoto Nijo Castle was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
KAYA Kyoto Nijo Castle has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Kaya Kyoto Nijo Castle BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 261 out of 337 reviews
Rating 8 - Good. 47 out of 337 reviews
Rating 6 - Okay. 16 out of 337 reviews
Rating 4 - Poor. 7 out of 337 reviews
Rating 2 - Terrible. 6 out of 337 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Beautiful spacious room and staff was extremely attentive and friendly. Would highly recommend.
Stayed 7 nights in Jan 2026

8/10 Good

Danya, Westminster

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room but limited hanging space. Good size bathroom and toilet
Stayed 3 nights in Jan 2026

10/10 Excellent

Nadine

Stayed 1 night in Jan 2026

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
Nice spacious room and the breakfast buffet was Delicious
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Travelled with partner
Lovely room and bathroom. More space than we expected. Coffee machine and kettle in room. Downstairs lunge open during the day with free wine, sake, tea, coffee and snacks. Lovely extra we didn't expect. Staff very helpful and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Eru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, and friendly staff. Will stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I’ve stayed at. The room we stayed at was spacious. Staff was was always friendly and they have complimentary juice, coffee, and alcohol at a specific time. Highly recommend!
Stayed 6 nights in Jan 2026

10/10 Excellent

Glenn

Stayed 5 nights in Jan 2026

8/10 Good

silvia, northridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and well equipped with towels and amenities. The hotel was easily accessible to Kyoto sightseeing.
Stayed 2 nights in Jan 2026

6/10 Okay

stephen

Liked: Cleanliness, staff & service, amenities
The hotel has a nice design and is appointed well, though many rooms have no view out the window other than a wall or interior hotel courtyard view. I did not find the hotel conveniently located in the city
Stayed 2 nights in Jan 2026

4/10 Poor

maddy

Stayed 4 nights in Dec 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
everything is good! Thanks you so much
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel in a quiet neighborhood of Kyoto near Niko Castle. The staff are courteous and professional. The room was spacious, comfortable, clean and so beautiful. I’d love to come back here on my next stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yan

Stayed 2 nights in Oct 2025

10/10 Excellent

MUNG SZE

Stayed 1 night in Dec 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels ive stayed at. Super clean, modern, and quiet. Would definitely stay here again (2 adults, 2 kids)
Stayed 4 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2025

6/10 Okay

Joseph

Kyoto is fantastic. However for how much this hotel costs it doesn't meet the standard. Aesthetics are great, it's beautiful. However the eco clean is poor. Staffs knowledge of local area is disappointing. Also they do not advertise complimentary drinks at the bar. Which is not massively important but if you offer it tell the guests. No extra coffees other than what's provided. No laundry service. Normally this would be fine but for the cost of this hotel it's definitely style over substance
Stayed 3 nights in Nov 2025

10/10 Excellent

Sangweon

Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Stayed 4 nights in Nov 2025

10/10 Excellent

Grace

Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel, Mérida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing. Architecture is 🔥
Stayed 3 nights in Nov 2025

8/10 Good

Miriam

Liked: Staff & service
Stayed 2 nights in Oct 2025