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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
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Deluxe Room, 1 King Bed, Non Smoking, Bathtub
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Place, Nijō Castle
    ‪9 min walk‬
  • Place, Kyoto Imperial Palace
    ‪13 min walk‬
  • Place, Nishiki Market
    ‪5 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪62 min drive‬

Room options

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite)

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Refrigerator (KAYA)

Superior Twin Room, Non Smoking, Refrigerator (KAYA)

Superior Twin Room, Non Smoking, Refrigerator (KAYA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub (KAYA)

Deluxe Twin Room, Non Smoking, Bathtub (KAYA)

Deluxe Twin Room, Non Smoking, Bathtub (KAYA)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub (KAYA)

Executive Twin Room, Non Smoking, Bathtub (KAYA)

Executive Twin Room, Non Smoking, Bathtub (KAYA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services. Change of towels is available on request.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. During your stay, you're just a quick walk from Kyoto Gyoen National Garden. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a shared microwave
  • Onsite recreation includes a gym
  • 12 minutes by foot from Nijō Castle and a 2-minute drive from Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western also features a fitness center, concierge services, and room service (during limited hours). A complete renovation of KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 250 out of 323 reviews
Rating 8 - Good. 44 out of 323 reviews
Rating 6 - Okay. 16 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

maddy

Stayed 4 nights in Dec 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
everything is good! Thanks you so much
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel in a quiet neighborhood of Kyoto near Niko Castle. The staff are courteous and professional. The room was spacious, comfortable, clean and so beautiful. I’d love to come back here on my next stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yan

Stayed 2 nights in Oct 2025

10/10 Excellent

MUNG SZE

Stayed 1 night in Dec 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels ive stayed at. Super clean, modern, and quiet. Would definitely stay here again (2 adults, 2 kids)
Stayed 4 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2025

6/10 Okay

Joseph

Kyoto is fantastic. However for how much this hotel costs it doesn't meet the standard. Aesthetics are great, it's beautiful. However the eco clean is poor. Staffs knowledge of local area is disappointing. Also they do not advertise complimentary drinks at the bar. Which is not massively important but if you offer it tell the guests. No extra coffees other than what's provided. No laundry service. Normally this would be fine but for the cost of this hotel it's definitely style over substance
Stayed 3 nights in Nov 2025

10/10 Excellent

Sangweon

Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Stayed 4 nights in Nov 2025

10/10 Excellent

Grace

Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel, Mérida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing. Architecture is 🔥
Stayed 3 nights in Nov 2025

8/10 Good

Miriam

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 2 nights in Oct 2025

10/10 Excellent

J

Stayed 3 nights in Oct 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was peaceful with every amenity available. Excellent strong pressure shower. The receptionists were welcoming and kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Susannah

Stayed 3 nights in Oct 2025

10/10 Excellent

Gregg Masato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a bit hard for our taxi driver to find (the entryway is a small alley), the location was SUPER convenient. Walking distance to several restaurants and we started our Japan journey with an easy 2 minute walk to Nijo Castle. The most important factor of this hotel is being centrally located within Kyoto. We were an easy bus ride to all the main sightseeing hotspots (Bamboo forest, 10,000 gates, Golden Temple, Kiyomizudera, Gion), shopping, restaurants and Kyoto Station. Highly recommended!
Stayed 5 nights in Oct 2025

8/10 Good

Seynabou

Stayed 4 nights in Oct 2025

8/10 Good

Monika Dajana

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was lovely, especially the gentleman who checked us in. He very kindly has upgraded our room free of charge and pointed us to area where we could help ourselves to local drinks and snacks which were all included- lovely touch. Room was beautifully decorated, and the bathroom was equipped with nice Toto, good size bath and lovely shower. The only criticism we had was that the bathroom didn't smell very nice, which put me off from having a bath. Breakfast was ok - very limited choice for vegetarian such as myself, but the husband enjoyed it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 stars Excellent hotle, newly build, amazing design of exterior and of the room, great amenities, great location close to bus stations but 25 min walk to subway or you can use a bus from the hotle to subway, great breakfast , exeptional and helpful staff at reception, loved this hotle, everything was perfect, I wish each city and country have this kind of hotels, amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 10 minutes from downtown Kyoto, a modern hotel offering great value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean room with good amenities, very nice hotel with a traditional vibe while still being very modern and well equipped.
Stayed 3 nights in Sep 2025