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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Signature Room, Non Smoking, Bathtub (Suite)
Reception
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Place, Nijō Castle
    ‪9 min walk‬
  • Place, Kyoto Imperial Palace
    ‪13 min walk‬
  • Place, Nishiki Market
    ‪5 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪61 min drive‬

Room options

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, minibar, in-room safe, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room

  • Sleeps 4

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Premier Twin Room

  • Sleeps 4

View all photos for Superior Twin Universal Design

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Universal Design

  • Sleeps 2

Signature Theater Twin Room

  • Sleeps 5

2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub

  • Sleeps 2

View all photos for KAYA Signature Deluxe Twin

Premium bedding, minibar, in-room safe, soundproofing

KAYA Signature Deluxe Twin

  • Sleeps 3

View all photos for KAYA Signature Executive Twin

Premium bedding, minibar, in-room safe, soundproofing

KAYA Signature Executive Twin

  • Sleeps 4

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room

  • Sleeps 2

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 5

Double Room With Two Double Beds And Bath Tub-Disability Access/Non-Smoking

  • Sleeps 2

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About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Hotel with a restaurant, near Nijō Castle
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services. Change of towels is available on request.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. During your stay, you'll be within walking distance of Nijō Castle. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a shared microwave
  • Onsite recreation includes a gym
  • 12 minutes by foot from Nijō Castle and a 2-minute drive from Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western also features a fitness center, concierge services, and room service (during limited hours). A complete renovation of KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 266 reviews
Rating 8 - Good. 36 out of 266 reviews
Rating 6 - Okay. 12 out of 266 reviews
Rating 4 - Poor. 6 out of 266 reviews
Rating 2 - Terrible. 5 out of 266 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Stayed 5 nights in Jul 2025

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Franck

Stayed 4 nights in Aug 2025

10/10 Excellent

Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.. Kioto style I loved
Stayed 2 nights in Jul 2025

10/10 Excellent

nneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Harsimran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a quiet neighbourhood with a decent amount of walkable options nearby for entertainment and food. A bus stop is located less than 5 minutes away as well. The staff was great and accommodating, the free drinks from 3-6 were a very nice touch, the room was both looked nice and was clean while being decently spacious. The buffet breakfast was decent, however for 2750 yen it was a bit pricy. Would stay again for sure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A vey good option in Kyoto

This hotel was perfect for our needs and our trip of 3 days. 3 double beds for 4 people. Room was big, comfortable, impecable clean and well equiped. Easy access on a quiet street but with food options around. The staff was welcoming and always nice, they provided free bottles of water and clean the room while we were there even tough they have a eco cleaning days system. I defitenely recommend this hotel if you stop in Kyoto.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Amenities
Really nice aesthetic to the hotel. However, No washing facilities which is annoying when travelling with family. Also no black out blinds so the room is light at sunrise! Location is ok, some small restaurants and convenience stores, however away from shopping area so we had to get taxis everywhere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms were clean and breakfast was delicious! Every staff at the hotel were kind and extremely helpful. The hotel is located very close to the Nijo castle and you can get around town using the nearby subway train or Uber/Taxi. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Super clean and beautify transitional Japanese decoration. Staff is nice and friendly. Only problem is that it’s not too close to San Jo and Si Jo which is city centre. But Kyoto is pretty small. One way taxi is about $15 AUD.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2025

10/10 Excellent

CEDRICK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Beautifull rooms. No Onsen, unfortunately. Very calm and well located (close to historic Castel of Tekugawa Ieyatsu (the Réal Toranaga Sama)!
Stayed 3 nights in Jun 2025

10/10 Excellent

Meylin

Stayed 2 nights in Jul 2025

10/10 Excellent

Huong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kyoto- hope to come back some day

Love the hotel. Love the location.
Stayed 5 nights in Jul 2025

2/10 Terrible

Sabina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels we stayed at during out time in Japan
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great room. Pretty good lication.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hai Ying

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Vanessa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious rooms. Definitely made us feel like we were in Japan in the best way possible. They gave my 6 year old a welcome packet that was super thoughtful and got her all excited for the stay. I wished it was closer to main attractions of Kyoto. However the bus stop was pretty close making it easy to get to our other destinations.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful building really close to a subway station that connects you to a lot of the major stations. Really great hotel
Stayed 6 nights in May 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and great experience. Totally recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet neighborhood and great location for transit. The rooms were very spacious and very clean. Great experience overall! We were also greeted warmly with green tea upon arriving with an opportunity to check in early at a small fee conveniently!
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building and rooms were beautiful with a location that was within walking distance of so many amazing sites. It’s closely located to both the train and bus line.
Stayed 3 nights in May 2025