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Kyoto Hotel SANOYA

3.5 star property

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Photo gallery for Kyoto Hotel SANOYA

A modern indoor pool with a curved design, surrounded by wooden stools and a row of toilets.
A traditional Japanese room with tatami flooring, a low table, and sliding doors.
A modern lounge area with leather sofas, a long wooden table, and a large window providing a view of the city.
A modern restaurant with wooden tables and chairs, pendant lighting, and a warm ambiance.
A multi-story hotel with illuminated signage, a parking area, and a street view at night.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
539 Higashishiokoji-cho, Higashinotoind, Shimogyoku, Kyoto, Kyoto, 600-8216
  • Place, Kyoto Tower
    ‪3 min walk‬
  • Place, Kyoto Station Building
    ‪3 min walk‬
  • Place, Kawaramachi Street
    ‪4 min walk‬

Room options

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a dark wall with a checkered pattern.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons
  • Free Wi-Fi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-style Room

  • Sleeps 8
  • 8 Double Futons
  • Free Wi-Fi

View all photos for Japanese Style Room 10 Tatami mats Non-smoking

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese Style Room 10 Tatami mats Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room 14 Tatami mats Non-smoking

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors.

Japanese Style Room 14 Tatami mats Non-smoking

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room 20 Tatami mats Non-smoking

A traditional Japanese room with tatami flooring, a low table, and cushions.

Japanese Style Room 20 Tatami mats Non-smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

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About this property

Kyoto Hotel SANOYA

Dry cleaning, an arcade/game room, and free newspapers are available at this ryokan. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a ballroom are onsite.
Kyoto Hotel SANOYA offers 45 accommodations with minibars and laptop-compatible safes. Full-sized refrigerators/freezers and coffee/tea makers are provided.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Kyoto ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).
During your stay at Kyoto Hotel SANOYA, you're just a quick walk from Kyoto Tower. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Japanese breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes a playground
  • Steps from Kyoto Tower and 4 minutes by foot from Kawaramachi Street
Kyoto Hotel SANOYA offers its guests an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. The family-friendly Kyoto Hotel SANOYA also features dry cleaning/laundry services, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 3.5-star Kyoto ryokan.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • Kaiseki meal

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 5:00 AM - midnight.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Sanoya Inn
Kyoto Hotel Sanoya Inn
Kyoto Sanoya
Hotel SANOYA
Sanoya Kyoto
Kyoto Hotel SANOYA Kyoto
Kyoto Hotel SANOYA Ryokan
Kyoto Hotel SANOYA Ryokan Kyoto

Kyoto Hotel SANOYA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 183 reviews
Rating 8 - Good. 78 out of 183 reviews
Rating 6 - Okay. 16 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely traditional Japanese hotel and delicious traditional Japanese breakfast:)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

LIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Shenae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious for Japan. Staff were lovely and helpful. Public bath was clean and pleasant. If electing to have breakfast, be aware is a full trandition Japanese breakfast, very tasty but also quite large (way too much for me)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Japanese style hotel with traditional Japanese breakfast and diner (extra). Staff were professional, friendly and accommodating. Staff replied to two previous emails regarding food allergies and we appreciated their diligence. Proximity to Kyoto Station and walk ability was an 11 out of 10.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Close to all the transportation and restaurants.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station, onsen useful fter a days lking Nd atff very friendly and helpful. Free drink in evening n added bonus.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much enjoyed the Ryokan experience while being in the centre of the city. The onsen was great and had lots of guidance on how to use things properly. Great choice of pyjamas, too!
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Tsuruko

Liked: Staff & service, amenities, property conditions & facilities
Stayed with a group of my family friends, and it's located conveniently in front of Kyoto sta. We could experienced a traditional Japanese ryokan with reasonable price. The facility was bit old but farely well-maintained.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Thu

Liked: Cleanliness, staff & service
Has public bath with good open hours. Reasonably clean. Will come back.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Maryam

An average hotel. No coffee 😔

This is a very average hotel. Location is good, close to Kyoto station but far from night life. The cleanness in the room is decent but the lobby has a bad smell, kind of like old smoke. Pillows are very uncomfortable. The public bath is nice and clean. There is no coffee in the room or in the lobby, you should go and buy coffee in the morning. They provide Japanese style PJ and free beer in the afternoon which is nice.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Shiho

Liked: Cleanliness, staff & service, amenities
ドリンク飲み放題ありがたいでした。職員の方も丁寧で、親切だった。部屋も大きめにしてくださり過ごしやすかった。駅近だしまたいきたい。朝食も豪華でお腹いっぱいになった。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Seiji

Liked: Cleanliness, amenities, property conditions & facilities
広くてゆっくりくつろげました。 料理も大浴場もスタッフの方々も全部100点。京都にきたら定宿確定です。本当にいい時間を過ごすことが出来ました感謝しております。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MAKI

Liked: Cleanliness, amenities, property conditions & facilities
清潔なお部屋でした。とても広くて、よかったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
El edificio parece antiguo, sin embargo la habitación excelente, mucho espacio, todo bien acondicionado, muy cerca de la estación de Kioto, fue una experiencia excelente dormir al estilo japonés en Tatami, todo muy bien. No pudimos disfrutar el desayuno por temas de horario pero creo que hubiera sido muy buena opción también.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

NORIMASA

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの対応もすごくいいです
Stayed 1 night in Sep 2025
Verified review

8/10 Good

OI MAN

Liked: Staff & service
職員親切，近車站，附近多食店選擇
Stayed 1 night in Sep 2025
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅い時間のチェックインにも丁寧に対応していただきました。終了時間間際の浴場入浴も、ごゆっくりどうぞと言っていただき、疲れた身体に染みました。 予約していなかった朝食について追加出来るか確認したところ、人数分の用意しかないとの事で残念でしたが、SDGsですね。 次回はしっかり朝食予約して、また利用したいと思えました。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Andrea

Disliked: Staff & service
Posto tipico da provare per almeno una notte personalmente credo che la seconda sia stata eccessiva in quanto il letto (tatami) l’ho trovato veramente scomodo la colazione è molto particolare in quanto ti servono tofu bollito o noodles di prima mattina
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ming Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然是傳統日式飯店，服務好、地理位置佳。房間大尤其是晚餐很好吃。連續住2天彩色都不一樣。很棒的住房經驗
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location, Clean Rooms, Hot Public Baths

Our stay at Hotel Sanoya in Kyoto was very enjoyable. The hotel is conveniently located close to Kyoto Station and the staff was extremely helpful, professional and friendly. The rooms are Japanese style with tatami and futons, which is exactly how I like it. The rooms were very clean and I did NOT detect any cigarette smoke smell (which can be a consideration in Japanese hotels). The public bath was spacious and hot, though our room also had a private bath tub/shower as well. As a tip, Kyoto Station is big, so in order to find the most convenient exit, head towards the "Porta" section of the station head out Exit A5 and turn left before crossing the street. The hotel is right there! Alternatively, if you want to hit up a combini, Exit A3 takes you out right next to FamilyMart and you just cross the street (with Kyoto tower on your left) afterward to get to the hotel.
A 5-person room
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

yuanjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的旅館

地點便利、服務人員很有禮貌、浴場舒服、離各大百貨都不遠，附近吃飯逛街都很不錯，房間大，是市區少見的日式旅館
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

2泊しました

朝食ビュッフェは、和食が値段の割に美味しかったです。 お風呂は、シャワーホースにカビが生えたままだったり、清潔感はそこそこでした。スタッフさんは皆さんとても気持ちよく対応して下さいました。 タオル、とっても固かった‼️連泊の場合、頼まないと部屋に入ってこないので布団敷きっぱなしになります。構わない人は、荷物も放り出したまま観光に出られるので便利です。
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族旅行オススメ

滞在中、臨機応変に対応してくださり、感謝。 スタッフさんとても優秀です。 滞在した和室も広かった。 朝食バイキングも 種類がたくさんありしかも美味しい。 大浴場は昭和の香りを残したデザインだけど 快適。ただし若干お湯熱め。 京都駅、京都タワーすぐ横の一等地。 老舗ホテルの底力を見ました。
Stayed 1 night in Nov 2019