MARUTAMACHI Crystal Hotel

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Overview
Rooms
Location
Policies

Very good

Popular amenities

Free Wi-Fi
Air-conditioning
Housekeeping
24/7 front desk

Explore the area

25 Marutacho, Kyoto, Kyoto, 604-0077

Place, Nijō Castle
‪12 min walk‬
Place, Kyoto Imperial Palace
‪14 min walk‬
Place, Nishiki Market
‪7 min drive‬

Room options

Standard Double Room

Very good

Sleeps 2
1 Double Bed
Free Wi-Fi

Standard Twin Room

Sleeps 2
2 Single Beds
Free Wi-Fi

Triple Room

Very good

Sleeps 3
3 Single Beds
Free Wi-Fi

Standard King Room

Sleeps 2
Free Wi-Fi

Standard Twin Room

Sleeps 2
Free Wi-Fi

Deluxe Triple Room

Sleeps 3
Free Wi-Fi

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

28 Jun - 29 Jun

About this property

MARUTAMACHI Crystal Hotel

A microwave in a common area, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.

MARUTAMACHI Crystal Hotel offers 30 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at MARUTAMACHI Crystal Hotel, you're just a quick walk from Kyoto Gyoen National Garden. Features include free WiFi in public areas.

Free WiFi
Amenities include an elevator, a vending machine, and a shared microwave
11 minutes by foot from Nijō Castle and a 3-minute drive from Kawaramachi Street

MARUTAMACHI Crystal Hotel offers its guests a vending machine, tour/ticket assistance, and an elevator. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Shared microwave
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Toilet with electronic bidet

Entertainment

Flat-screen TV

Food and drink

Refrigerator

Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

MARUTAMACHI Crystal Hotel Kyoto

MARUTAMACHI Crystal Kyoto

MARUTAMACHI Crystal

Marutamachi Crystal

MARUTAMACHI Crystal Hotel Hotel

MARUTAMACHI Crystal Hotel Kyoto

MARUTAMACHI Crystal Hotel Hotel Kyoto

MARUTAMACHI Crystal Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with partner

23 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family

29 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

18 Nov 2018

Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner

16 Nov 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.

Stayed 4 nights in Nov 2018

8/10 Good

Ako, Vancouver

29 Oct 2018

Liked: Staff & service, property conditions & facilities

I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

13 Sept 2018

Nice

Great staff, good location

Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

3 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.

Stayed 4 nights in Jul 2018

4/10 Poor

takuma

30 Jul 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

28 Jul 2018

Liked: Cleanliness, staff & service, room comfort

Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.

Stayed 2 nights in Jul 2018

8/10 Good

Melissa

26 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)

Stayed 1 night in Jul 2018

8/10 Good

Melissa

25 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)

Stayed 2 nights in Jul 2018

8/10 Good

Sachiko

29 Nov 2025

Stayed 1 night in Nov 2025

8/10 Good

YUKO

Travelled with family

25 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

必要最低限のアメニティも有りスタッフの方も丁寧に対応していただきました。

Stayed 1 night in Nov 2025

8/10 Good

WAKAKO

Travelled with group

18 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Yoichiro

10 Nov 2025

Stayed 1 night in Oct 2025

6/10 Okay

Daisuke

Business traveller

1 Nov 2025

Liked: Cleanliness, property conditions & facilities

お城があり、GOOD

Stayed 1 night in Oct 2025

10/10 Excellent

Lucía

Travelled with group

21 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy agradable

Stayed 1 night in Oct 2025

10/10 Excellent

akiyoshi

Business traveller

14 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

yuka

Travelled with group

17 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

13 Nov 2019

Disliked: Staff & service

Stayed 1 night in Nov 2019

8/10 Good

haruki

22 Sept 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

11 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

ビジネスで1泊しました。地下鉄の駅からは少し歩きますが便利な場所にあるため、外出する際のストレスはありませんでした。非常に新しいホテルなのですべてが清潔でした。コストパフォーマンスは高いと思います。

Stayed 1 night in Sep 2019

8/10 Good

Hyeong Ho

11 Nov 2018

Liked: Cleanliness, property conditions & facilities, room comfort

전반적으로 정말 좋은데 한가지가...

제가 갔을때 기준으로 체크인이 4시라 조금 늦은 경향이 있고요 건물 자체는 깔끔하고 건물 전체가 금연구역입니다. 욕실도 너무 작지 않았고 방도 좋았어요 개인적으로 아침 조식이 생각보다 괜찮아서 깜짝 놀랐어요 안먹으면 정말 손해라 생각되요 주변에 간단한 밥집이 있고 편의점도 가까워요 버스정류장도 가깝고 니조성까지는 걸어갈만 해요 다만 모든방이 그렇지는 않겠지만 창문이 오픈이 안됩니다. 환기가 힘들고 채광이 그리 좋지는 않아요 마지막으로 정말 큰 단점은 주변에 병원이 있어서 구급차가 많이 다녀요 방음이 안되서 예민하신 분들은 밤에 주무시기 힘들 수도 있을것 같아요

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

31 Oct 2018

Liked: Cleanliness

道路の騒音が聞こえるが許容範囲

新しいホテルで設備や寝具は良好。ただし道路の騒音が聞こえるのが難点。耳栓で対応できるのでまあ許容範囲かな。朝食は無料と思えば納得できるが・・・。総じて価格相応の清潔なビジネスホテル。

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

15 Oct 2018

Stayed 4 nights in Oct 2018

MARUTAMACHI Crystal Hotel

Choose dates to view prices

Photo gallery for MARUTAMACHI Crystal Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room

Standard Double Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Triple Room

Triple Room

View all photos for Standard King Room

Standard King Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Deluxe Triple Room

Deluxe Triple Room

Similar properties

Kyoto Garden Palace

About this property

MARUTAMACHI Crystal Hotel

Property amenities

Internet

Parking and transport

Family friendly

Conveniences

Guest services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

MARUTAMACHI Crystal Hotel Reviews

Reviews

Very good

8.8/10

8.0/10

8.0/10

8.4/10

Reviews

10/10 Excellent

Verified traveller

Verified traveller

8/10 Good

Verified traveller

Verified traveller

6/10 Okay

Verified traveller

Verified traveller

10/10 Excellent

Verified traveller

Verified traveller

8/10 Good

Ako, Vancouver

Ako

10/10 Excellent

Verified traveller

Nice

Verified traveller

10/10 Excellent

Verified traveller

Really nice stay