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Aparthotel

RESI STAY Mayu Grace Hotel

3.0 star property

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Photo gallery for RESI STAY Mayu Grace Hotel

Exterior
Creator video - submitted by Sveta's Favorite Stays
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Lobby
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
457-2, Tsuboyacho, Ogawadori Oikesagaru, Nakagyo, Kyoto, Kyoto, 604-8276
  • Place, Nijō Castle
    ‪9 min walk‬
  • Place, Shijo Street
    ‪9 min walk‬
  • Place, Pontocho Alley
    ‪18 min walk‬

Room options

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Non Smoking (King Room)

Superior Room, Non Smoking (King Room)

Superior Room, Non Smoking (King Room)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Premier)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking (Premier)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Premier)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking (Premier)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a TV, and a ceiling light.

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Room

Lobby

Deluxe Double Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

RESI STAY Mayu Grace Hotel

Concierge services, a front-desk safe, and free WiFi in public areas are available at this aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
RESI STAY Mayu Grace Hotel offers 23 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Kyoto aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at RESI STAY Mayu Grace Hotel. During your stay, you're just a quick walk from Nijō Castle. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services. This comfortable aparthotel has 23 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Services include a concierge and luggage storage
  • Steps from Mikane Shrine and 8 minutes by foot from Nijō Castle
  • Airport shuttle service available for a fee
RESI STAY Mayu Grace Hotel offers its guests concierge services, a front-desk safe, and an elevator. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Kyoto aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (80 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping on request
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 23 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 12000 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 43000 per vehicle (one-way, maximum occupancy 9)
  • Airport shuttle fee per child: JPY 43000 (one-way)
  • Crib (infant bed) fee: JPY 12000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
RESI STAY Mayu Grace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mayu Grace Hotel Kyoto
Resi Stay Mayu Grace Kyoto
RESI STAY Mayu Grace Hotel Kyoto
RESI STAY Mayu Grace Hotel Aparthotel
RESI STAY Mayu Grace Hotel Aparthotel Kyoto

RESI STAY Mayu Grace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel, staff and location. This was our second time there and enjoyed it very much.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, check-in, communication, listing accuracy
This is really nice hotel for the price. It is at a good location in town, about a 5 minute walk from a station and with a lot of restaurants within walking distance. The staff is very nice and helpful. Just know that the facility has bare minimum staff until around 1pm, and you cannot check in until 2pm. The room is really nice, it has a huge walk-in shower with a tub. It has a nice lounge area as well with free coffee. The staff is very nice and easy to communicate with. I can't believe the value this hotel was to stay at, just amazing.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jordin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel has wonderful, large rooms with kitchens. Very close to train stations, local shopping and restaurants. Hotel staff are very friendly with a self service bag drop before checkin. Loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jie

Liked: Cleanliness, room comfort, communication
Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very modern clean and extremely roomy.. Highly recommend
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Yasuko

Liked: Cleanliness, property conditions & facilities, communication
Clean and spacious room, close to grocery stores and shibori museum. A soaking tub was a great treat after so much walking. Nijo-Jo castle is a must see.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
The hotel room was very clean, new, and neatly arranged. The bathroom was spacious and well-maintained, providing great comfort during my stay. Overall, it was a pleasant experience, and I would definitely recommend this hotel to others.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a wonderful stay at RESI STAY Mayu Grace Hotel! The rooms were clean, modern, and very comfortable, with thoughtful amenities that made my stay effortless. The staff were friendly and attentive, always ready to help with a smile. The location was convenient, making it easy to explore nearby attractions. Highly recommend for anyone looking for a relaxing and hassle-free stay!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities, communication
Great value place to stay in a central location. Stayed with our 1 year old and had plenty of space. Thanks team :)
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and spacious rooms. Very comfortable for a family of three.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities, communication
RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service and beautiful room
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Sam

Liked: Cleanliness, communication

Friendly and helpful staff

Lovely hotel, very friendly staff, spacious with a balcony, beds however where horrendously uncomfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Togrul

Liked: Amenities, property conditions & facilities
Very smooth check in and detailed explanation by the staff. Super spacious room and very convenient location, that is 7-8 minutes walk from subway station.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was massive, even better than we could have hoped for. A small kitchen meant we could have food reheated from the host of convenience stores round the corner. We would highly recommend and would stay again in one of we had the option.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
The facilities, staff, location, cleanliness and size of hotel were excellent. The restaurants, bars and transport were all close by and great. The street and room were quiet and clean. Wonderful stay.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

I will stay in the hotel of this group again

Aside from the location which is a bit far from the tourist attractions, overall it was a great experience, the room is spacious & clean with all the facility we need.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Chiahan

Liked: Cleanliness, room comfort, communication
The room is cozy. Excellent location with walking distance to subway stations. Several convenience stores nearby. Quiet and safe.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Man Hon

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Receptionist is really kind and gave us a lot of local guide
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Could not have been happier with this property and will definitely return if we are in Kyoto again. I’m super picky and we loved everything about it. Had the standard room and it was more than enough for our needs.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Mi-yae

Liked: Cleanliness, property conditions & facilities, communication
We (party of 3) stayed in a deluxe double room and the room size was huge! It had a kitchen area that even had a stove and sink. The staff were super friendly and helpful. The only small issue is that there is no 24/7 front desk/reception staff so be aware of that if you are checking in super early/late. Highly recommend this property though.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice large clean rooms with a kitchen and huge shower/tub room. Easy walk to subway stops.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Fran

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good property with all appliances you will need. Comprehensive instruction manual and instructions around the accommodation. Near key lines for public transport. We had a pleasant experience.
Stayed 4 nights in Sep 2024